Wearnes Jewellers Reviews 

78
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Visited shop in Falmouth to purchase chain for my precious locket. Friendly service and fantastic advice to help with finding a suitable one. Fitted and offered to cut and fit a photo as locket i... See more

Company replied

Rated 4 out of 5 stars

As I’ve only just completed my order, I haven’t yet received the goods, so I can’t comment on the quality. I liked that it was easy to have the item delivered to a different address. However, I did fi... See more

Company replied

Rated 5 out of 5 stars

I went to wearnes with a old ring I have had since I was younger, I wanted to revamp it so that I could wear it more often and keep hold of the sentimental value. They kept the original Opal and... See more

Company replied

Rated 5 out of 5 stars

I ordered stud earrings for my wife's birthday after we had bought a Ruby in a Heart pendant and necklace from the Helson Jewellery shop whilst on holiday recently. That was for our 40th Wedding Anniv... See more

Company replied

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Buyer
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

Inventors of the unique Cornish Tin & Gold™ and Cornish Tin & Silver™ jewellery, containing genuine shipwrecked Tin. We are a proud independent family run Cornish jewellers, going back four generations, since 1890!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(78)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful

Despite a 'hic-up' with the credit card the service was prompt and friendly

December 3, 2021
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Rated 5 out of 5 stars

😊 Pleasing service

😊 Pleasing service. Thank you.

November 15, 2021
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Reply from Wearnes Jewellers

Thank you for your review, we are glad that you have had a good experience shopping with us! :)

Rated 4 out of 5 stars

Initial thoughts about the ordering process.

As I’ve only just completed my order, I haven’t yet received the goods, so I can’t comment on the quality. I liked that it was easy to have the item delivered to a different address. However, I did find the purchasing process rather confusing. A Next Day, delivery was £4+, while the standard first class was £6+. Also, the default was something like ‘All things Cornish’, with ‘Jewellery’ being different. I was purchasing jewellery but left the default as it is. I’m not even sure what ‘All things Cornish’ is because I found the brooch via a Google search. Could be clearer.

October 21, 2021
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Reply from Wearnes Jewellers

Thank you for your feedback and ordering with us!

The 'Everything Cornish shop' option is for our Cornish gift shop items (not jewellery) which is one of the menus within our website. Understandably, this can be seen as confusing for those who aren't aware of this shop and we will look into making this clearer.

Thank you again for your valuable feedback to help is improve our website!

Rated 5 out of 5 stars

Bought some jewellery for a gift

Bought some jewellery for a gift, came quickly and well packaged with gift packaging included. The piece looks good an I'm sure will be gratefully received

October 20, 2021
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Reply from Wearnes Jewellers

Thank you for your feedback! We are pleased to hear that you have had a pleasant experience with our service :)

Rated 5 out of 5 stars

Enquired about some items for delivery.

Enquired about some items for delivery.
Some items were out of stock, but ordered and the whole package arrived safely the day after
thank you very much great customer service

October 11, 2021
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Reply from Wearnes Jewellers

Thank you for a lovely review! We apologise for any inconvenience caused by the out of stock items but are glad that we were able to solve the problem and provide you with good customer service :)

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Rated 5 out of 5 stars

Visited shop in Falmouth to purchase…

Visited shop in Falmouth to purchase chain for my precious locket.
Friendly service and fantastic advice to help with finding a suitable one.
Fitted and offered to cut and fit a photo as locket is small.
Went above and beyond. Will definitely recommend to anyone living or like me, visiting.
Thank you so much for a very positive experience..

October 3, 2021
Unprompted review
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Reply from Wearnes Jewellers

Thank you for such a wonderful review! We are so glad to hear that we have provided you with a positive service :) Thank you for shopping with us!

Rated 4 out of 5 stars

Service ok waiting for email…

Service ok waiting for email confirmation of sale.

September 19, 2021
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Reply from Wearnes Jewellers

Thank you for your review!

Apologies that you didn't receive a confirmation email, it seems the system had glitched over the weekend. You should have received your confirmation now and your order will be dispatched today!

Rated 5 out of 5 stars

Even better than I thought and…

Even better than I thought and delivered very quickly. What more could you expect!!

August 21, 2021
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Reply from Wearnes Jewellers

Thank you so much for your review! So glad you were happy with our service and we hope to help you again in the future :)

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Rated 5 out of 5 stars

Great service.

Order was out of stock. Refunded promptly and new order for something else placed very quickly and easy.

August 19, 2021
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Reply from Wearnes Jewellers

Thank you for the review! Glad you had a pleasant experience with us :)

Rated 5 out of 5 stars

Have ordered three times

Have ordered three times. Twice for my wife and once for my oldest daughter. Lovely pieces, great communication and excellent delivery over to us in Canada. Looking forward to actually visiting your store in person one day.

July 15, 2021
Unprompted review
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Reply from Wearnes Jewellers

Thank you so much for a lovely review!

We are so happy to have offered you a service that you are pleased with :)

Rated 5 out of 5 stars

Ordered a beautiful Flora day gold charm on line

Ordered a beautiful Flora day gold harm on line, whole experience was excellent and charm delivered very promptly. Can't fault Wearnes Jewellers, have bought from them previously when in Cornwall, service excellent!

June 23, 2021
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Reply from Wearnes Jewellers

So pleased to hear you are happy with our service and adorable charm!

Thank you for such a lovely review :)

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Rated 5 out of 5 stars

Heart-shaped stud earrings for my wife's birthday…

I ordered stud earrings for my wife's birthday after we had bought a Ruby in a Heart pendant and necklace from the Helson Jewellery shop whilst on holiday recently. That was for our 40th Wedding Anniversary. The earrings arrived promptly, and well-packaged, and look perfect to me. When my wife sees them on her birthday I'll let you know what her thoughts are.

May 24, 2021
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Reply from Wearnes Jewellers

Thank you for such great feedback! Glad you are satisfied with our product and service :) I hope your wife loves these special studs!

Rated 5 out of 5 stars

Tin wedding anniversary present. Sorted.

It's been 10 years. I needed tin. I needed something nice for the wife made of tin.
So I went looking for a small business in Cornwall to support, and Wearnes didn't let me down. I ordered a tin/silver heart necklace and a Cornish pasty charm (made from tin/silver, of course). Both are nicely made, came well packaged, and were delivered in exactly the timescale promised.
I'd buy from Wearnes again and will pop into the shop if we're nearby in the summer.

April 22, 2021
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Reply from Wearnes Jewellers

What lovely feedback to receive!! Thank you Chris, your kind words are really appreciated and we are so happy to hear you are pleased with the product and service.

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Rated 5 out of 5 stars

Highly recommended

Amazing service, very helpful and friendly. I was very pleased with my ring. I would highly recommend. Thank you :)

April 15, 2021
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Reply from Wearnes Jewellers

Yay!! Thank you so much, we are so happy to hear you enjoyed our product and service :) Your feedback is really appreciated!

Rated 5 out of 5 stars

Thanks for a fast and pleasant…

Thanks for a fast and pleasant transaction. The item was not in stock on the website, quick couple of messages and I was able to place an order for it which was delivered when they said.

April 14, 2021
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Reply from Wearnes Jewellers

You're very welcome! So glad you were happy with our service :)

Rated 5 out of 5 stars

Bought a gold and tin necklace for 10th…

Bought a gold and tin necklace for 10th anniversary, it looks amazing and my wife is going to love the fact that’s it has tin for Cornwall in it. Arrived as promised and safely packaged.

April 3, 2021
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Reply from Wearnes Jewellers

What lovely feedback! Thank you so much and we are so glad that you are pleased with your purchase.

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