Webhelp Reviews 162

generally speaking, it is a good company with a good team environment. Still, the procedures of work are not optimal and many rules are not tanglible. Too much workload for one position/person (especially team leaders have to do many tasks simultaneously).

They treat people like slaves, especially the HR is the worst department ever..

Regret my decision to start to work at Webhelp. It’s a company that does not care about there employees. They recruit in load’s without having enough available positions. It’s like the one hand has no ida about what the other is doing. At my time there over 4 months I have witnessed about 20 people getting fired with bad excuses about failing markets.

Not so recent but initially heard back about a position with possible hybrid work then nothing. Some conversations with two or three different recruiters at two occasions. Bad response rate. Would not recommended.

This company handle customer service for curry’s, and they are burying them. Iv been a customer at curry’s for 30 years and now I wouldn’t urinate on the place if it was on fire.
Web help are based in Sheffield and South Africa. You can tell they treat their employees badly as they are all psycopathic liars!
It’s really made me question people in general.
A guy called JAY D dealt with my complaint about a curry’s store manger. He made it seem like he would listen then just completely waved all my consumer and human rights. And it seemed like he enjoyed it. Just like blockbuster back in the day, I’ll laugh when curry’s goes under. Sick of their adverts they need to go.

I wish I had read the comments before I joined this company! Based on my experience, it’s no wonder there are so many overwhelming negative reviews on Trustpilot. Unfortunately this company has a very toxic bullying culture and unfortunately your hard work is ignored and your mistakes are highlighted. The crazy thing is that I thought it was just me until I read the comments confirming other people’s similar experiences. I resigned due to a Deputy Team Leader named Miguel Teixtera who is a BULLY who would ignore my accomplishments and actively look for every mistake I made and threaten me with a disciplinary showing 0 sympathy for people with Dyslexia which put me under immense stress and made for very toxic work environment and there were other colleagues who said have said same about him! I also previously worked with a Team Leader named Kate Sapwell who was unprofessional & would swear at colleagues during Team
Meetings & talk bad about customers but the company does NOTHING when it’s their own! They have been outed for racism before (Google search Images: Sonia Muneer Webhelp) where evidence is shown of an Operations Manager making fun of someone’s African culture and being insensitive at there offence to it and threatening the colleague with an investigation just because they were understandably offended! Apparently when it was reported, no action was immediately taken! To those who are reading this: Do NOT be fooled by this company’s false image claiming to care about its employees, they do NOT. The team is very clique-y, (Unless your Scottish it seems) They do not treat you as human (God forbid if you need to go to the bathroom for more than 5 mins), your days off on your rota will be changed and instead of giving proper notice they literally expect you to check your rota to see if it will change EVEN if your currently on your day off! I was on my day off and they called to ask me why I wasn’t working today, so they expect you to check your rota on your day off to see if it will change to a work day! The pay tends to go up & down with little done about it, they put on this professional Image but during the initial training, the team leaders were VERY unprofessional with the amount of bad language & talking bad about customers. This company will lose business if it continues to treat its employees this way! In all my work history I have never worked for such a negative company!

CORRUPTION

They Will not give my money

Low payment, but high promises about promotion, opportunities, career growth etc. Obviously, none of those promises have any base.
The company can "by mistake" not pay you for work hours or "lose" some of them (Especially on the course. You've been warned!).
The course itself is terrible and will not give you any useful information.
There is an "effectiveness" model that is totally broken. It actually will count your responses by hour and not include your total work.
The communication between employees is also broken. Seems like no one knows what the other side does and doesn't care.

Don't believe the slogan that this company is "human oriented" or however they calling it. They will probably listen to you, they will promise to do anything for you, but won't move a finger. Maybe they'll give you a free beer or buy you a pizza on the first week, but that's all. If you like to work for food - go for it.
And they will ask you to make photos of how happy you are to post them in social media and create an image of successful and trusted company. But it's a dust to the eyes.
Some say that this company is stealing your personal data. Don't know if it's true, but saw this information on different sources, so be warned.
Stay away from this company if you don't want to be a slave.
They will only promise, but will not do.

they will make you homeless, they will lie to you, they will steal the money that you earned and f*!?*k up your salary. Webhelp is a corrupt company that hire people to corrupt countries to use you as a personal slave, not giving any remorse of you as a human and does not care about your human rights. do not trust these 5 star comments, these are reviews from executives in the company to try to make Webhelp sound glorious, the people in these companies are committing conflict of interest, the OPS are indian criminals that steal your information and the contract you write, they can change it whenever they want to apparently and also use corrupt, Inexistant Attourneys to make your life as miserable as possible.

After you quit they stop treating you like a human. They ignore you. Refuse to help you. And promise you things that are not true

Is there a 0 star rating!
Job offer scam. Had an interview and nobody answered from there on.
I’ve tried sending many emails and tried calling but no answer whatsoever.

worst company to work for in Africa
Best company to have as a partner is you want to outsource and reduce cost on customer service, since they only hire from latin america, africa and asia.
The company is French, but not even 1 call center agent based in france.
Ill let you think of the core intentions of this company

Not serious company. Low payment. Lack of communication between employee and staff. Arrogance and unethical work and cooperation to solve problems. I don't believe it can ever be improved. One of my shortest and fewest experiences ever in 14 years of work. I do not recommend it to anyone as a place of work. If there were zero, I would rate it as zero.

Just got a mass email from marilou, breaking the GDPR privacy protection.
Do never contact me again.

Webhelp hired me to work for a callcenter.. never in my entire life have i been treated this poorly!! Please don’t go work for them.. i’ve got a burn out because of them and they don’t care at all!!

There is an trainer who is attracted to young girls, His name is Darren and will go out his way to and the management will not do anything about this predator.

I am very happy with Webhelp, I got to try a new field of work that I really enjoy, I love the beautiful and modern office, fresh fruit and the roof top terrace. I have a international team so I get to practice my Spanish and other languages as well.

Great company, great people. Opportunities galore. Really looks after both customers and people.

I have been working in this company for 2 years and I have loved it. Opportunities of growth and best locations possible in Benalmádena.
The company is doing more and more activities for their employees