We Buy Any Car® USA Reviews 

73,724
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,952 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, making the process clear and comfortable. People found the service efficient and the overall user experience quick and easy, often completing transactions in a single session. Many also appreciated receiving a fair and great price for their vehicles, frequently exceeding expectations. However, some customers noted issues with price discrepancies, where the in-person offer was significantly lower than the initial online quote. A few others felt that customer service could be unorganized or confusing, with some representatives being unclear or even rude and condescending in their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, speed, and... See more

User experience

Customers report a highly positive and easy user experience, with many describing the process as smooth,... See more

Price

Consumers generally express satisfaction with the price offered, often describing it as fair and good, even... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian Arcati was wonderful from the start. He greeted us warmly as a professional and explained the process clearly. I felt comfortable asking questions and he took the time to answer them. We wer... See more

Rated 5 out of 5 stars

Jim was very professional, polite and patience in answering our questions. Walked us through the process step by step without wasting our time. Very easy to work with. Completed the entire transaction... See more

Rated 5 out of 5 stars

Kyle at your Glen Burnie, Maryland location is a most professional employee. From start telephone call to visit and inspection and sale of our Audi A3, the process was easy, all due to Kyle. Thank you... See more

Rated 5 out of 5 stars

Jon was super nice and thorough. The process was quick and easy and he was very accommodating while we had some time conflicts. Overall, a good experience. We would use again in the future and also re... See more


Company details

  1. #2 of 12 best companies in Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

74K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(73,724)

7,263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest and transparent process

Gio was extremely straight forward, explained the process while he was verifying the car, was transparent about all concerns and pricing. No pressure, better deal than what the dealerships I was dealing with would give me. Very quick and easy experience would highly recommend.

July 26, 2026
Rated 5 out of 5 stars

The whole process was painless

The whole process was painless, speedy and the fair. The money was paid immediately, the entire transaction was explained thoroughly. It was impressive. My guy in Elyria was fantastic!! Personable and knowledgeable. Great experience!

July 26, 2026
Rated 5 out of 5 stars

Straight forward

Edward was a class act and the offer given in person was darn near the same offer given online initially. The whole process took about an hour total on a Saturday. Could not have asked for more.

July 26, 2026
Rated 5 out of 5 stars

Convenient, friendly, and professional

It was quick and easy to make an appointment and I was grateful that a Saturday evening appointment was available. Communication in advance was excellent. The associate I worked with, Andy, was professional, friendly, thorough, and very helpful. It was a pleasure to do business with him and the whole process was very convenient.

July 26, 2026
Rated 5 out of 5 stars

Sherry was great

Sherry was great! Walked, me step by step, through the entire process. She was incredibly kind a very knowledgeable! This made the process extremely easy.

July 25, 2026
Rated 5 out of 5 stars

Kind

Kind, fair and friendly atmosphere. They were eager to work with me and answer any questions or concerns I had.

July 23, 2026
Rated 5 out of 5 stars

Quick, No Hassles, $$$ 👍👍💯

Sherrie L. was Fantastic! A great experience selling my car to We Buy Any Car. Exceeded my expectations in professionalism, $$$, helpfulness, and friendliness. I would recommend We Buy Any Car to anyone selling a car - quick, no hassles, get $$$.

July 24, 2026
Rated 2 out of 5 stars

Deceptive pricing

I did not like the scummy super low offer that they gave me in person compared to the online price. It was such a ridiculous amount that it made no sense to even offer that. When they had a much more rise able price they offered me after not accepting the offer. I felt deceived.

July 26, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Update 8/4/2026

Hi Fanny,

Members of our leadership team have tried reaching out to you numerous times over the past week or so to discuss your concerns. Feeling deceived is not an impression we ever want a customer to leave with, and we would welcome the chance to hear you out and to restore your faith in the honesty and integrity of our team.

You should already have voice messages, a text message and an email from us with contact information. We look forward to hearing from you. If you prefer, you can reach senior leadership at our corporate offices directly by emailing customerfeedback@webuyanycarusa.com.

Thanks again for choosing to sell your car to webuyanycar.com. We look forward to restoring your faith in us and earning your future business.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Fanny,

We're sorry to hear that your appointment didn't deliver the five-star customer service experience that webuyanycar.com is famed for.

Our online valuation is an estimate based on the information provided by the customer. The final offer is set after a professional, in-person appraisal that verifies the vehicle's actual condition. The appraisal identified mechanical issues that were not reflected in the online estimate, including:
- A transmission that was slipping during the test drive
- Worn front brakes requiring replacement

Our OBD-II diagnostic scan revealed two active fault codes:
- P0014: B Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
- P0300: Random/Multiple Cylinder Misfire Detected

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. These are costly repairs, and they directly affect the offer we are able to make.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our New Jersey team is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

If you'd like to reach us in the meantime, please contact our Customer Experience Team at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we'd appreciate the opportunity to earn that from you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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