Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more
Company replied
Good, prompt and efficient service with excellent communication and fast payment to my bank account. My only gripe is that it is quite difficult to get up to the (new-ish) minimum trade of £7.50 a... See more
Company replied
Honest company, always pay what's offered although on one occasion failed to pay me for a book they said wasn't received when I know I sent it. That aside no issues. Main problem is the value offered... See more
Company replied
Company details
About We Buy Books
Written by the company
WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options.
We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free.
Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use.
At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste.
Visit our website: www.webuybooks.co.uk
Contact info
United Kingdom
- 01706 212985
- info@webuybooks.co.uk
- webuybooks.co.uk
4.3
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent way of declutterring old books
June 23, 2026
Reply from We Buy Books
Thank you for sharing your feedback.
Whole process easy.
June 22, 2026
Reply from We Buy Books
Thank you for sharing your experience with us. We really appreciate it!
We Steal Books
One star is too many!! Sent a few boxes and received the payment I expected with no problems. Then I sent a larger consignment including some more high value books (one quite rare). Lo and behold, some of the books they’d agreed to buy and I had definitely packed were apparently ‘missing’ and others were ‘damaged’ and I would not receive the amount they’d initially quoted. All the books I’d ever sent were in very good or excellent condition and it could hardly be a coincidence that it was the higher value books that were ‘damaged’ and the rare one that was ‘missing’. This is blatant out and out criminality; I’d go so far as to say theft. They pay out on your first consignments to get you hooked and then start coming up with excuses not to. What a great business model, rare books for free! And just bear in mind they will refuse to prove the ‘damage’ to you or even return what is YOUR property (they told me these books would be pulped. As if!!) and as for proving that a book I know I included is somehow ‘missing’…how do you do that? Well done on whoever came up with this scam at We Steal Books. I no longer buy their books from any online platform and be aware they sell under different names. They need investigating by Trading Standards at the very least. Be warned.
August 5, 2025
Unprompted review
Reply from We Buy Books
Thank you for your review! We really appreciate it. We're so glad everything went smoothly. Thank you for your continued support!
Reply from We Buy Books
Thank you for sharing your experience.
Reply from We Buy Books
Thank you for sharing your experience.
Generally a good service.
We send them books, cds and dvds where they offer a reasonable price. However, the number of items they accept is reducing as is the amount paid.
We use Royal Mail to collect our parcels and this works very well. The parcels arrive quickly and we are paid promptly.
June 19, 2026
Reply from We Buy Books
Thank you for taking the time to leave us a review! We're glad you've had a positive experience using our service. We appreciate your feedback and your continued support!
Used we buy books for years without…
Used we buy books for years without issues but recently had most of the offers rejected after sending for reasons that they wouldn't provide evidence for it happened about 5 times in a row and when I tried to give feedback rather than a bad review was treated in a really patronising manner
June 19, 2026
Reply from We Buy Books
Hello Beth,
Thank you for leaving a review.
We are very sorry to hear this and wish to make it clear that this would never be our intention. We have taken a look at some of your most recent trades and can see that a small number of items have not passed our guidelines. However, the vast majority of those rejected items have been valued below £3 and therefore these are recycled immediately as per our Terms and Conditions. Any rejected items priced at £3 and above are eligible for return and therefore we can access these should you require a decision to be double checked, however, this is not possible for the items below the £3 threshold.
Best regards,
WeBuyBooks
Smooth transaction
Really easy process from start to end, great way to reuse books you had lying around and a bit of extra income always helps
June 26, 2026
Reply from We Buy Books
Thank you for your review! We're so glad you found the process easy. We really appreciate your support!
Easy to use service
The whole process from beginning to end was quick and easy to manage. My payment arrived in my account very quickly so I am very pleased with WeBuyBooks, & will use again. Thanks
June 25, 2026
Reply from We Buy Books
Thank you for your review! We're glad you found the process quick and easy. We really appreciate your support!
Reply from We Buy Books
Thank you for sharing your experience.
Swift efficient service.
Easy to log books and to arrange home collection. Swift payment.
June 26, 2026
Reply from We Buy Books
Thank you for sharing your experience. We really appreciate it.
Speed of payment
June 17, 2026
Reply from We Buy Books
Hello Jean,
Thank you for taking the time to leave a review.
We hope that you found our service easy to use. We appreciate your feedback and look forward to trading with you again in the future.
Best regards,
WeBuyBooks
Everything went well and smoothly
Everything went well and smoothly, as you directed. Quick payment too.
June 26, 2026
Reply from We Buy Books
Thank you for sharing your experience. We are glad to hear that everything went smoothly.
Reply from We Buy Books
Thank you for sharing your review.
Excellent prompt service
Very easy to scan, pack and print label, took to local convenience store and received payment in no time at all. I was kept up to date with regular emails explaining each process before issuing payment. Excellent service
June 23, 2026
Reply from We Buy Books
Thank you for sharing your experience. We’re delighted to hear that you found our service easy to use, from scanning and packing your books to printing the label and receiving your payment. Thank you for your kind words and for choosing WeBuyBooks!
Really easy and efficient service
Really easy and efficient service. Prompt payment too.
June 25, 2026
Reply from We Buy Books
Thank you for sharing your experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.