Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more
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Review summary
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Reviews shaping this summary
Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more
Company replied
Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more
Company replied
James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more
Company replied
Company details
Written by the company
WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!
Contact info
15 Newport Street, SE11 6AJ, London, United Kingdom
- 02078891111
- info@wefix.london
- wefix.london
4.8
Excellent
208 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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First class service 👌🏻
Our shower was not working which is a nightmare for our family. From our first call to the WeFix team the level of service was outstanding.
We had a plumber with us in no time, super smart and tidy and got the shower all sorted really promptly.
Very professional to deal with. Will use again for sure.
May 20, 2025
Unprompted review
Reply from WeFix London
Dear Peter
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Absolute life savers
Absolute life savers! Water flooding out of my bathroom at stupid o'clock, unable to reach my landlord and they were onsite within an hour.
You hear horror stories of being ripped off by emergency plumbers but from the moment they answered the phone I knew they were the right choice.
Stopped the leak. Hoovered up the water. Even gave me advice on what to do if something like that happens again.
May 2, 2025
Unprompted review
Reply from WeFix London
Dear Evie,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Would definitely recommend to others !!!
recently hired WeFix London for a plumbing issue at my home, and I couldn’t be more satisfied with their service. From the moment I called, their customer service was friendly, responsive, and professional. They scheduled an appointment quickly and arrived right on time.
The plumber was knowledgeable, courteous, and efficient. He clearly explained the problem and walked me through the repair process. The work was completed with great attention to detail, and everything is now working perfectly. I also appreciated how clean and respectful they were of my home.
It’s rare to find a company that combines quality work, fair pricing, and excellent customer care. I highly recommend weFix London to anyone in need of reliable plumbing services. I will definitely be using them again in the future.
May 6, 2025
Unprompted review
Reply from WeFix London
Dear Mel,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Confusion between this company and WeFix 24
Apparently another company called WeFix 24 Ltd. is trying to scam people. These are the "good" WeFix. They were professional is clearing the mixup.
April 11, 2025
Unprompted review
Reply from WeFix London
Dear Mark,
Whilst sorry to learn of your negative experience, I must advise that it was not WeFix London who attended your property. We do not charge a call out fee, having a flat and transparent hourly rate, or leave our customers dissatisfied to any degree.
We are often mistaken for the company 'WE FIX 24 LTD', and if this is who visited your property I would kindly ask you to remove this review as they are not affiliated with us.
Reviews for this company can be left here - https://uk.trustpilot.com/review/gb.swiftplumber.co.uk
We are also commencing legal action in light of the defamatory reviews we are receiving for their conduct.
Please contact us on 020 7889 1111 should you wish to discuss your experience to assist us.
Thank you in advance,
The WeFix London Team
Fantastic Ben did a wonderful job
Fantastic Ben did a wonderful job, really professional and knew what he was doing( you don’t get that these days!)
April 10, 2025
Unprompted review
Reply from WeFix London
Dear Negar,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Ben was very thorough
Ben was very thorough, thoughtful and professional throughout.
March 16, 2025
Unprompted review
Reply from WeFix London
Dear Daphne,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Plumbing issues fully resolved
Ben arrived on time. He quickly worked out the issues demonstrating that he knew his stuff and set to work. He fixed the cistern problems quickly. The bath taps were more difficult as they were seized up. Ben had to remove bath panel and install new fittings and also replace wood strip which broke when removed. He did a good job of colour matching the replacement piece of wood.
March 4, 2025
Unprompted review
Reply from WeFix London
Dear Mr Lewis,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Boiler replacement
When our hot water system gave up Wefix were very prompt in sending someone round to diagnose the problem and then schedule replacing the system. Lewis did an excellent job, leaving everything in a pristine condition and taking the trouble to return later in the day to check everything was working as it should. And the bill was £200 less than the estimate as some parts were cheaper than expected.
February 27, 2025
Unprompted review
Reply from WeFix London
Dear Alen,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
A refreshing change!
After the pain of dealing with other plumbers WF have been really good. Billy came to take a look very quickly, and gave us a quote. He then returned when requested at quite short notice and finished the job in a little less time than anticipated. Not the cheapest (but then cheap means trouble in this business...) but good value for being considerate, trustworthy and reliable.
February 19, 2025
Unprompted review
Reply from WeFix London
Dear Martin,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Great service
Great service, Lewis was very quick and knowledgeable, will use again
KT122BB
February 13, 2025
Unprompted review
Reply from WeFix London
Dear Christine,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Ross Padley. We Fix London
Excellent response, Ross Padley arrived as scheduled. After discussion and within half an hour job done at minimum call out charge. The previous day I was quoted £750 for parts + 4 hours labour by a very well known London plumbing company for the same job. !! RH.
February 5, 2025
Unprompted review
Reply from WeFix London
Dear Ronald
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
After being given the runaround by…
After being given the runaround by aspect maintenance I turned to WeFix london for help with a plumbing problem. Ashley turned up on time , was polite, efficient and informative. Have found my new go to maintenance folk.
December 20, 2024
Unprompted review
Reply from WeFix London
Dear Miriam,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Excellent services from WeFix!
Excellent services from WeFix!
As we come into the winter months, I believed it was time for a boiler service, along with some other minor property repairs that I had been putting off. I called WeFix who arrived promptly, the engineer was extremely presentable, polite and knowledgeable and the result is a happy customer. I will be using their service again!
October 28, 2024
Unprompted review
Reply from WeFix London
Dear Charlie,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Jason was incredible
Jason was incredible. Came to service the boiler and do some repair work. Amazing service. Knowledgeable, polite and brilliant! Thank you.
October 8, 2024
Unprompted review
Reply from WeFix London
Dear Philippa,
Thank you for taking the time to provide feedback on your visit with Jason.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Reliable and friendly service
We called WeFix to come out as our sink was leaking and wasn’t working properly. Couldn’t recommend them enough, they had it repaired super quickly and overall was just a really seamless and friendly service. Would definitely use them again!
October 5, 2024
Unprompted review
Reply from WeFix London
Dear Grace,
Thank you for taking the time to provide feedback on your plumbing visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Highly recommended
Highly recommended! Prompt, friendly and professional customer service. Big shout out to Josh who done an excellent plumbing job in our new coffee shop.
October 3, 2024
Unprompted review
Reply from WeFix London
Dear Dominik,
Thank you for taking the time to provide feedback on your visit with Josh.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Fantastic service on all levels!!
Fantastic service on all levels!!! Plumbing issue solved and fixed quickly and efficently. Jason was such a pleasure to deal with we had our annual boiler service done the next day with WeFix London.
October 2, 2024
Unprompted review
Reply from WeFix London
Dear Andrew,
Thank you for taking the time to provide feedback on your visit with Jason.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
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