Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more
Company replied
Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more
Company replied
James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more
Company replied
Company details
Written by the company
WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!
Contact info
15 Newport Street, SE11 6AJ, London, United Kingdom
- 02078891111
- info@wefix.london
- wefix.london
4.8
Excellent
208 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He was very helpful and efficient
He was very helpful and efficient. Fast service. I really recommend him!
April 19, 2026
Unprompted review
Reply from WeFix London
Dear Serena,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Mark Lavender did an excellent job
Mark Lavender did an excellent job, fast, professional and courteous.
April 18, 2026
Unprompted review
Reply from WeFix London
Dear Simon,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Excellent
Rob arrived quickly and was knowledgeable and helpful. He found and solved the problem efficiently, explained the problems to us as he went along and left everything tidy. Highly recommended.
April 13, 2026
Unprompted review
Reply from WeFix London
Dear Donna,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
The service was exceptional
The service was exceptional. I reported an issue via live chat and Sam the engineer was dispatched within the hour to attend and resolve it. The process was seamless and hassle-free.
April 17, 2026
Unprompted review
Reply from WeFix London
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
We called Wefix after receiving a very…
We called Wefix after receiving a very high water bill. Mark turned up within the hour, checked the meter for leaks and fixed a leaky cistern. A very stress free experience, very friendly , and a reasonable price. We would definitely use Wefix again. Thanks
April 17, 2026
Unprompted review
Reply from WeFix London
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Chris was excellent!
Chris was excellent, really professional helpful and completed several tasks in a short space of time. Went above and beyond to make sure I was happy with the result and provided a great service overall. Whole experience with wefix was really seamless and easy and they made the whole process so simple! Highly recommend
April 16, 2026
Unprompted review
Reply from WeFix London
Dear Sonam,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Excellent service
Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Also was able to put together a proposal for further hard water solutions and preventative works that we’ll be following up on. All around excellent job!
April 16, 2026
Unprompted review
Reply from WeFix London
Dear Alan,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Thanks, Sam Bromley!
Sam Bromley fixed us up a treat. Cleared, and fixed the crack in the pipe while also helping to identify exactly which drain leads were - really useful. Professional, polite and on time.
Thanks, Sam!
April 16, 2026
Unprompted review
Reply from WeFix London
Dear Angus,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Reply from WeFix London
Dear Lauren,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Thank you WEFIX
Thank you WEFIX - Ben S. came yesterday to fix a drainpipe and drain problem we had at our property. He was professional, hardworking, polite and friendly and did an excellent job. Highly recommend!
April 14, 2026
Unprompted review
Reply from WeFix London
Dear Marilyn,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Great service
Great service from Ben, Josh, Mark, and Sam. Came right away, within 30 minutes, of the call regarding the emergency leak on the roof, and then came the next few days to sort out the problem.
April 14, 2026
Unprompted review
Reply from WeFix London
Dear Marc,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Arrived on time
Arrived on time, very professional and hard working man, explain things properly
April 14, 2026
Unprompted review
Reply from WeFix London
Dear Rita,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Super service
Super service, rob clearly explained and solved issue with all clear options. Extreme fast!
April 13, 2026
Unprompted review
Reply from WeFix London
Dear Selim,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Excellent service and workmanship
Excellent service and workmanship. Alex was very friendly, polite and did a great job. Thank you.
March 30, 2026
Unprompted review
Reply from WeFix London
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Toilet Sorted
Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix so check it first .
Great on the phone explaining everything sent someone in 30 mins told me what’s was wrong got the part and sorted within hour all working now paid by card all done and sorted .
Rob Griffith well done made me feel comfortable and I did not feel like I was going to be ripped off.
Will use again.
Thanks Ron G and wefix
April 9, 2026
Unprompted review
Reply from WeFix London
Dear Mark,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Sam Bromley
Sam Bromley came and fixed a very awkward job for us in my new flat. It is now immaculate and working perfectly. Very efficient and nice guy.
April 10, 2026
Unprompted review
Reply from WeFix London
Dear Beth,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Another outstanding project completed…
Another outstanding project completed by WeFix! Previously we’ve had excellent experiences with WeFix on an extensive gas boiler and radiator project (Google reviewed) as well as a smaller roof repair. This time we had the pleasure of working with expert electrician Andy on the installation of an induction hob. It was a very difficult job requiring a new line to be run from ground level to second floor. Andy explained everything thoroughly and was meticulous in his work. We had to open the wall in two places (which no home owner wants to do!) and it was thanks to his skill that it wasn’t more. We give Andy and WeFix our highest rating! Everyone we’ve dealt with there has been honest, experienced, hard-working, professional and personable. Extra points for the phenomenal WeFix online chat where you can quickly and easily arrange an appointment. These guys are the best!!
April 10, 2026
Unprompted review
Reply from WeFix London
Dear Susan,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Chris was professional and very…
Chris was professional and very knowledgeable. High quality work conducted. Thanks!
April 11, 2026
Unprompted review
Reply from WeFix London
Dear Dr TST,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Very nice work man
Very nice work man. Explained what would need to do. Carried out work then explained again want done.
Clean tidy and very respectful of my home.
April 11, 2026
Unprompted review
Reply from WeFix London
Dear Deborah,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
Professional, Clean and fast response
Very happy with the quick response, excellent expertise, and genuinely friendly service. They even brought protective shoe covers to keep the floors clean, which was a nice touch.
Chris worked very neatly and left everything spotless after finishing. While it may be a bit more expensive, it was absolutely worth it, especially after several other companies had been unable to provide a solution.
April 10, 2026
Unprompted review
Reply from WeFix London
Dear Romario,
Thank you for taking the time to provide feedback on your recent visit.
We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.
Kind regards,
The WeFix Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.