WeFix London Reviews 208

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, often highlighting their ability to explain issues clearly and provide helpful advice. The service is frequently described as excellent, with many people appreciating the efficiency, prompt response times, and high quality of work. Consumers also note the reliability and the stress-free experience provided by the company. However, some customers were dissatisfied with the pricing, mentioning unexpectedly high hourly rates, additional fees, or feeling that the cost was excessive for the work performed. A few other people also felt that the initial quotes were unclear or that they were charged for services that were not fully resolved.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and efficient work of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding costs reasonable, while others express... See more

Response time

Users describe positive interactions with response times. Many customers praise the prompt and quick replies... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more

Company replied

Rated 5 out of 5 stars

Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more

Company replied

Rated 5 out of 5 stars

Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more

Company replied

Rated 5 out of 5 stars

James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dan did a great job with the…

Dan did a great job with the maintenance of the boiler. He identified an issue with the set up and fixed it.

April 9, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Pierre,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Great service - prompt, clear and helpful. Rob was excellent, did the work well and very pleasant to deal with. Recommend!

April 9, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Alex

Alex was fantastic. Great customer service, friendly and warm. Let us watch and learn different things about the tools used and our own supplies effectively. Would be happy to have him help us again! Great work!

April 8, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alex,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very happy with WeFix

Dan was careful, considerate of our property and thorough. He removed our old gas hob, leaving everything clean, set and ready for the new induction unit. Very happy with Dan’s work and WeFix.

A satisfied return customer.

April 8, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear John,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

David has extremely professional and…

David has extremely professional and kind. Explained everything clearly to me. I highly recommend this company.

April 7, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Was super happy with the service

Was super happy with the service. Chris was spot on

April 7, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ray,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick, reliable service

Someone turned up within a couple of hours of me messaging and resolved our issue straight away

March 30, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lauren,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Luke was very polite He kept me fully…

Luke was very polite He kept me fully informed throughout.

April 4, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Richard,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Brilliant, amazing company

The work carried out is excellent, we are extremely happy. James, Matthew and all the guys worked very hard they are all brilliant. Can't thank you all enough including the office staff. Thank you We Fix London You're amazing.

March 11, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Linda,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

very professional and very efficient

Callum was very professional and very efficient getting to the source of the leak. He gave a comprehensive and detailed explanation of how to solve the issue.

April 3, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Laura,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

High quality and very tidy

I've used them 3 times so far and I'll continue to do so. Yes, moderately more expensive than others; but always show up, on time, are very clear on cost and duration, are very tidy and produce very careful results with high standards. Definitely worth the extra cost given the end result.

April 1, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ru,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fantastic service very pleased with the…

Fantastic service very pleased with the job Rob did, very professional & very happy with the results will definitely use again! Thanks, Jade

April 1, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jade,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Service Review

Mark Lavender delivered an exceptional, first-class service, and I would unconditionally recommend and use Mark and WeFix again.

March 18, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

David was professional friendly and…

David was professional friendly and made sure the work he did was carried out to the highest standards.
I felt I was in safe hands throughout the work and knew the job would be done properly
Many thanks and I would definitely recommend

March 30, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Frank,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Great service - v professional. Happy to recommend

March 30, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Gregory,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

First class service from Matthew

First class service from Matthew! Who finally resolved my noise problems which had lasted many months. I had countless other plumbers at my property but only WeFix could resolve it. Matt was very knowledgeable, friendly and polite and a pleasure to deal with and went the extra mile. If only I had called them initially. I can't thank you enough! Also, a big thank you to Jonathan, Joshua, Alex and Mark.

March 11, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alison,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Amazing service from all departments

I arrived at my flat and noticed the bathroom tap wouldn’t stop running and no means of isolating. On inspection the hot water cylinder was weeping from all ports. I was only in London for a couple of days so I needed it fixed asap. I was going to call pimlico as they are just around the corner but remembered they had been bought out and I was skeptical after reading some reviews online. I called wefix and they arranged for Tony F to come over within half an hour. Tony quickly identified all the issues and ran through them with me in detail. Parts ordered Tony and Ben turned up the next morning. I must say they were top blokes, very friendly and professional. It was a two day job and I had to leave London on their first day. I had no problem leaving Tony the keys to come back the next day to finish the job while I was away. He called me the next day on completion and ran through everything with me. I was seriously impressed with the whole fit, From the prompt, detailed and professionalism from the call center to Tony & Ben. I will for sure use wefix again, I couldn’t recommend highly enough.

Thanks again

Matt Gustar

March 25, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Matthew,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick, easy and reliable service

We Fix picked up my call straight away. Took all relevant details down and their plumber, Jason Platt, arrived one hour later.
Jason identified the issue straight away and was quick to stop the problem. He was in and out within the hour. Happy with my experience with WeFix and good to know they are around 24/7!

March 28, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lisa,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Matt was punctual as usual

Matt was punctual as usual. Very polite, friendly and professional. Installed our new boiler and sorted out our kitchen sink. There was also an apprentice w8th Matt who was lovely.
Very good job. Thank you

March 27, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service from Steve

Great service from Steve. Was a relatively simple task but I took the opportunity while he was here to ask loads of questions about other stuff and he was so helpful. Definitely use again.

March 27, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Bryan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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