WeFix London Reviews 208

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, often highlighting their ability to explain issues clearly and provide helpful advice. The service is frequently described as excellent, with many people appreciating the efficiency, prompt response times, and high quality of work. Consumers also note the reliability and the stress-free experience provided by the company. However, some customers were dissatisfied with the pricing, mentioning unexpectedly high hourly rates, additional fees, or feeling that the cost was excessive for the work performed. A few other people also felt that the initial quotes were unclear or that they were charged for services that were not fully resolved.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and efficient work of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding costs reasonable, while others express... See more

Response time

Users describe positive interactions with response times. Many customers praise the prompt and quick replies... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more

Company replied

Rated 5 out of 5 stars

Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more

Company replied

Rated 5 out of 5 stars

Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more

Company replied

Rated 5 out of 5 stars

James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

WeFix truly fixed it for us. Highly recommended!

Josh Parker from WeFix completed our en‑suite bathroom renovation, and honestly… wow. The craftsmanship is outstanding, especially the silicone work which I was very keen on, which is so clean it could be used as a reference image in a trade textbook!

You know the saying: “Pay peanuts, get monkeys.” Well I cannot afford to go cheap. Josh delivered top‑tier, meticulous work from start to finish.

And here’s the fun bit:
With a name like Josh Parker, how can I not think of Peter Parker? And let me tell you, he fixed our bathroom like Spider‑Man fixing New York. Swift, precise, and heroic… minus the web‑shooting (though his silicone lines are almost as perfect).

If you want someone who actually shows up ON TIME, does the job properly, and leaves your place looking better than you imagined, Josh is your guy!!

WeFix truly fixed it for us. Highly recommended!

March 6, 2026
Unprompted review
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Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great experience

Booked for an electric fault finding session. Shout out to Chris J - professional, knowledgeable, honest and efficient! Lovely manners too!

March 27, 2026
Unprompted review
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Reply from WeFix London

Dear ZZ,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick response

Booked at 10.30pm, Rob was here by 8am and all sorted very quickly. Thanks

March 27, 2026
Unprompted review
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Reply from WeFix London

Dear Nicholas,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sam, electrician

Sam, the electrician was excellent, very professional and quick in solving the issue.

March 25, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Kathrin,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

From start to finish I cannot rate the…

From start to finish I cannot rate the company highly enough. We wanted a new shower and partial
re-figuration of our bathroom. We didn’t want to be messed around so contacted WeFix as reviews were good. The helpful reception guy arranged for a plumber to come along next day between 8-9 am. Steve Farmer turned up on the dot and went through all the options and made suggestions. We then received an estimate and decided to go for it. We couldn’t be more pleased with the outcome, and, to be honest, the work and effort Steve put into it. He worked solidly over 5 days. Occasionally, calling us in to show us what he was doing and make sure we were happy. Working long hours to keep on track. During the 5 days, Ben Beaumont dropped in to give a hand and on two days Fabio Serena, an apprentice helped out. Everyone was so polite and pleasant ( not often you get someone say “pleased to have met you”. Everything was left clean and tidy, the driveway hosed down, floors swept and all packaging etc, collected and the bathroom was so much better.
I cannot recommend the company and guys who came to us, highly enough. We will certainly use again.

March 18, 2026
Unprompted review
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Reply from WeFix London

Dear Marion,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Steve was very helpful & timely .

Steve was very helpful & timely .

March 25, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jeanette,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick efficient painless

Quick efficient painless. Definitely use in an emergency that’s time sensitive.

Plumber was very polite and easy to work with

March 25, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Heather,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Rely on these guys/gals (Thanks Callum!!)

WeFix was Superb - advising 8-9am, Callum showed up at exactly 8am, office support was also great, offering an earlier date when the moment one was available.

Callum was friendly, happy to inform/chat and properly fixed an issue (leaking connector) that has persisted for decades with multiple previous attempts by other services.

March 25, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jing,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Chris - Electrical faults

Chris came over quickly, was exceptionally professional, and took his time to explain the problem and the solution to our problem. Thanks, Chris!

March 24, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Katherine,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very helpful electrician who did the…

Very helpful electrician who did the job quickly and perfectly! Recommend

March 23, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Audrey,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Great service from Rob. Fixed my hot water, carried out maintenance on my heating system and replaced a tap. All work carried out quickly and professionally. Excellent level of service.

March 10, 2026
Unprompted review
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Reply from WeFix London

Dear Gill,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very good man

Very good man. Damage looked bad but just a dripping tap.replaced tap with new.

March 17, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mr Clarke,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great job

Chris arrived on time, was very efficient, explained everything clearly, fixed the problem in good time, left the job as clean as he found it and maintained a pleasant disposition throughout. An A* performance in my view. Thank you Chris.

March 17, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear JJ,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Chris was great

Chris was great - explained everything he was doing, was patient and thorough.

March 16, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jennifer,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fixed several problems in one visit

Fixed several problems in one visit.
Chris was efficient, tidy and polite.

The only thing I’d say to Wefix is that coming a few minutes early isn’t always good and I tried to reply to your text message but it’s not deliverable.

March 16, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jennifer,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Chris was great

Chris was great, fixed a complicated issue in an hour and was a pleasure to work with. Recommended!

March 14, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Dan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Really prompt service

Really prompt service, with me in 15mins, Josh was very polite,professional and pleasant. Not cheap but excellent emergency service counts for a lot.

March 13, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Simona,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent and very prompt service

Excellent and very prompt service, Tony was very helpful and discussed any repair needs before carrying out. Would highly recommend both Tony and WeFix.

March 12, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Stephen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service

Jason was great. He sorted our Roman blind problem efficiently. Excellent service.

March 11, 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Helen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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