Weirbags Reviews 

523
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Its was a good experience i Placed my order online and it arrived on time and straightforward process. Only issue was the company website took a bit of time to locate the product I wanted to buy. But... See more

Rated 4 out of 5 stars

The recycling box covers are great and do a good job of stopping what's inside blowing away even if it's piled up high in the box. However we also needed wheelie bin covers to stop rain and flies gett... See more

Rated 5 out of 5 stars

Big shout out to Joe in sales who went out of his way to ensure that my order was in stock and due to a pressing deadline, ensured that my order arrived "next day". Suffice to say, he followed up with... See more

Rated 5 out of 5 stars

Great quick service ! Here in Brixham we regularly lose the sacks as Swisco often just throw the sack back on the steps and the winds then takes them. Torbay council takes about 10 days to respond to... See more

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4.6

Excellent

TrustScore 4.5 out of 5

523 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(523)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely Disappointing Customer Service and Correspondence

am extremely disappointed with the latest correspondence from Weirbags. The response has done little to reassure me or address the concerns raised, leaving me feeling frustrated and dissatisfied with the way this matter has been handled.

When a customer takes the time to raise legitimate concerns, I would expect a professional, constructive response that properly acknowledges the issues and demonstrates a genuine willingness to resolve them. Unfortunately, the latest correspondence has fallen short of those expectations.

Good customer service is about more than simply sending a reply. It is about listening, taking concerns seriously and providing a meaningful response. I do not feel that this has happened here.

The way this situation has been dealt with has significantly undermined my confidence in Weirbags. I would have expected a much more considered and customer-focused approach.

Based on my experience, I am unable to recommend Weirbags. I hope the company takes this feedback seriously and reflects on how it communicates with and treats its customers.

October 22, 2026
Unprompted review
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Reply from Weirbags

Thank you for your review Donna and I'm sorry to hear you are unhappy with our response. As my colleague said in his response, if goods arrive damaged or the customer is unhappy they must let us know before using the goods. In this case some of the consoles appeared to be damaged when they had been put together at your premises. We would usually arrange to collect any faulty goods and return them to our warehouse, but were not able to do this in this particular case as the pallet had been unpacked/broken down and some of the goods used. For information, we have an excellent reputation for quality and are ISO9001 accredited. We conduct regular customer satisfaction surveys and always score 98% plus

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Rated 5 out of 5 stars

Its was a good experience

Its was a good experience i Placed my order online and it arrived on time and straightforward process. Only issue was the company website took a bit of time to locate the product I wanted to buy. But all good with this company.

October 11, 2026
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Rated 5 out of 5 stars

Local authority stopped providing…

Local authority stopped providing garden waste bags for waste collection and we don't have space for a brown wheelie. The 120 sized bags are the closest fit to those provided by councils. They're also useful for collecting waste as you go when gardening.

Order fulfilled very quickly with no delivery issues etc.

March 30, 2026
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Rated 5 out of 5 stars

Exemplary customer service

An initial error was corrected very quickly and to my complete satisfaction.
The customer service displayed by the company staff was of the highest standard.
Well worth adding this seller to your shopping list.

March 16, 2026
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