I have been with WestHost for over 20 years. They have been reliable in all aspects of our service needs. There is no fuss about their staff wanting to help, whether domain or website they know what t... See more
Company replied
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See what reviewers are saying
Did a really stupid thing. While cleaning up some really old email accounts, I deleted a very active email account. Support was able to restore it! Only one possible improvement -- I don't mind w... See more
Company replied
Our website and email have been down during our peak season and is really having a detrimental affect on our profits. We got through to billing, not the issue. Tried live chat and got dro... See more
Company replied
Super helpful and responsive in the last few days. Helped understanding on how new system work. Helped begin the process of updating info. Increased email forwarding capacity to support our site need... See more
Company replied
Company details
Information provided by various external sources
With a large client base comes a diverse range of Web hosting requirements. We have tailored our company around these needs by providing flexible and scalable services. These services include Shared Web Hosting, Cloud Hosting, Dedicated Servers, Reseller Hosting, Domain Registration, E-commerce Tools, Web design, and Merchant Account solutions.
Contact info
517 W. 100 N. Suite #225, 84332, Providence, United States
- +1.435.755.3433
- sales@westhost.com
- westhost.com
4.4
Excellent
899 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They fixed my login problem
September 4, 2025
Unprompted review
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I needed to be reminded of how to…
I needed to be reminded of how to change the password for my email. I thought Westhost needed to do that but received instruction for doing it myself. Thanks.
August 29, 2025
Unprompted review
Reply from Westhost
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Owen R - Always helpful
Owen R. did a great job helping me to reassign the name servers and complete the implementation of the SSL certificate on a new site of ours. Thank you!
August 27, 2025
Unprompted review
Problem was solved in timely manner
Problem was solved in timely manner. Great customer service.
August 22, 2025
Unprompted review
Very quick response time
Very quick response time, and didn't need to wait long for a representative
August 18, 2025
Unprompted review
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Quick help and fast problem solving
Quick help and fast problem solving. Thank you!
July 31, 2025
Unprompted review
Very Knowledgeable and solved my…
Very Knowledgeable and solved my problem immediately ! Thank you for an awesome experience !
July 22, 2025
Unprompted review
Kenan M
Kenan M. solved my issue with an SSL Certificate promptly and efficiently! He was excellent!
July 22, 2025
Unprompted review
Great job to tech support, Daniel!
Tech support,Daniel, went above and beyond what was expected to provide great service. He and his colleague completed a separate fix to my website, hosted by Westhost.
July 29, 2025
Unprompted review
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Got the right help in a short period of…
Got the right help in a short period of time
July 26, 2025
Unprompted review
I've been a with west host for a long…
I've been a with west host for a long time and the problems have been few. I'm 82 years now The problem I am now having, is after setting up a user name and pass word later I log in and it doesn't work for me anymore. My simple user name was "Gene"
and the Password was
G8edf825L! so when I go and use what I set Up it doesn't work for me and gives ma a password a country mile I'll never remember. We use to talk to humans but now robots and computers mess up everything.
July 22, 2025
Unprompted review
The best website host!
Have had our website with Westhost for years. They are truly fantastic. Whenever I have issues they are quick to solve them, and issues have been rare over the years. I have always felt confident that my site will be running smoothly and they will have my back if it’s not. Would recommend their hosting services for anyone.
July 15, 2025
Unprompted review
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Prompted of respone
I was pleased with the promptness of the response to my concern and speed with which the problem was resolved. I am very satisfied with my relationship with Westhost
June 23, 2025
Unprompted review
EXCELLENT
EXCELLENT - Extremely fast and helped solve an issue with a hosting change that was needed for my e-mails -- specifically a DKM issue. Thank You!
June 11, 2025
Unprompted review
He was very patient
He was very patient, and was able to walk me through a difficult transfer.
June 3, 2025
Unprompted review
Daniel was fast
Daniel was fast, professional and effective. He fixed my problem in minutes
May 31, 2025
Unprompted review
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Reply from Westhost
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Kenan was very helpful on our email…
Kenan was very helpful on our email problem.
May 15, 2025
Unprompted review
Reply from Westhost
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Respnse time
I have been with WestHost for over 20 years. They have been reliable in all aspects of our service needs. There is no fuss about their staff wanting to help, whether domain or website they know what they are doing in this field. Ronnie Rush- former roadie for Hamilton, Joe Frank & Reynolds (PLAYBOY RECORDS)
May 8, 2025
Unprompted review
Reply from Westhost
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
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