West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Pleased

Fast to assist me
Very professional
Process was quick and easy

January 12, 2023
West Side Lending logo

Reply from West Side Lending

Hi Lisa Teague,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

He was so nice and helpful

January 12, 2023
Unprompted review
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Reply from West Side Lending

Hi Christy Griffin,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

I never received my loan

I never received my loan. Signed the e-documents and it stated funds will be released in 24 hours, here it is almost 2 weeks later and didn’t get anything.

December 28, 2022
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Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 1 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

They was prompt with my request

They was prompt with my request. Communication was Awesome

January 6, 2023
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Reply from West Side Lending

Hi Monalisa Wiggins,

We really appreciate you taking the time to share your experience with us. We at West Side Lending work really hard to provide our customers with an excellent customer experience.

We are happy to see that this dedication has reflected in your recent experience with us.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

The young lady was very professional…

The young lady was very professional she answered all my questions an I could understand what she was saying an she explained to me what I didn't understand

January 5, 2023
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Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.
Thank you so much for your kind feedback.

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

You guys are crazy if you think Ian…

You guys are crazy if you think Ian going to pay that much in interest. Go to hell.

January 9, 2023
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Reply from West Side Lending

Hi Customer,

We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges. West Side Lending NEVER charges pre-penalties.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 1 out of 5 stars

Still no loan

I still have not received my loan I have called twice and the third time I called they told me my address was incorrect which was not true because neither one of the other two said it was incorrect when I put it down and told them what it was I keep waiting and waiting they say oh it will deposit today don't worry I'm in the negative and I'm trying to move and I don't have to wait on you guys which promise me by today to have a loan

January 9, 2023
Unprompted review
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Reply from West Side Lending

Hi Ashley Elling,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Super fast

I got approved and got my money the same day.

January 9, 2023
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Reply from West Side Lending

Hi Customer,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars
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Reply from West Side Lending

Hi Victoria,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Rob,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

The lady Lei I spoke with was very…

The lady Lei I spoke with was very friendly helpful and understanding.

January 6, 2023
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.

Thank you so much for your kind feedback.

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Experience was good and truthful good…

Experience was good and truthful good customer service..

January 9, 2023
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Rico Evans,

We really appreciate you taking the time to share your experience with us. We at West Side Lending) work really hard to provide our customers with an excellent customer experience.

We are happy to see that this dedication has reflected in your recent experience with us.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

Great service!

January 7, 2023
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Reply from West Side Lending

Hi Customer,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Very fast and easy

January 6, 2023
West Side Lending logo

Reply from West Side Lending

Hi Customer,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Good

I’m satisfied

January 4, 2023
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Reply from West Side Lending

Hi Dinah Jordan,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

This loan is helping to establish…

This loan is helping to establish credit as well as help pay for things my family n I need. Thank u….

January 6, 2023
Unprompted review
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Reply from West Side Lending

Hi Sarah Tallbird,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

very helpful

very helpful, friendly, courteous and knowledeable

January 3, 2023
West Side Lending logo

Reply from West Side Lending

Hi Michael,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great customer service

Great customer service and fast response

January 2, 2023
West Side Lending logo

Reply from West Side Lending

Hi Michele,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Got approved no funds deposited

Got approved was told find would be deposited 24 hrs later no funds deposited in my account

January 4, 2023
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

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