West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 4 out of 5 stars

Attention to particulars

Mygirl went out of her way to help.me.

January 4, 2023
West Side Lending logo

Reply from West Side Lending

Hi George,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

That money was there next day early in…

That money was there next day early in the morning very convenient

January 4, 2023
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Reply from West Side Lending

Hi Customer,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Casey,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Great rep I was dealing with and…

Great rep I was dealing with and explained thigs very clearly and she was very cherrful

January 4, 2023
Unprompted review
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Reply from West Side Lending

Hi Mo Majstrik,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.
Thank you so much for your kind feedback.

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

How detailed the rep was

January 4, 2023
Unprompted review
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Reply from West Side Lending

Hi Ashley Patton,

We really appreciate you taking the time to share your experience with us. We at West Side Lending work really hard to provide our customers with an excellent customer experience. We are happy to see that this dedication has reflected in your recent experience with us.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 4 out of 5 stars

It was a good experience

It was a good experience, had a few hiccups with confirming my bank info. Also had some trouble logging in with their system. An upgrade is needed for sure. Otherwise it was good.

January 3, 2023
Unprompted review
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Reply from West Side Lending

Hi Jeremy Duke,

Your feedback is valuable to us, as we work to improve both our products and our services to you.

So if you have any suggestions, recommendations, questions, we encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will make every effort to address your concern.

Regards,
West Side Lending

Rated 3 out of 5 stars

So far the experience and people I have…

So far the experience and people I have talked to have been great I haven’t received loan yet but it said I should get it in some hours been about 4 hours so far so now just waiting.

January 3, 2023
Unprompted review
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Reply from West Side Lending

Hi David Beckwith,

If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.

One of our Customer Service Representative will be happy to assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

Very quick and easy to apply

Very quick and easy to apply. And very polite

December 28, 2022
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Reply from West Side Lending

Hi Prior,

Awesome! We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Good they did a good job

December 31, 2022
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Reply from West Side Lending

Hi Customer,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

Easy process.

Application was easy and money was in my account within hours.

December 30, 2022
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Reply from West Side Lending

Hi Terry,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future.

Thank you for being such a great customer.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Easy experience a little slow on the…

Easy experience a little slow on the deposit. I'd use again

December 28, 2022
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Reply from West Side Lending

Hi Customer,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

They were great they knew who I was…

They were great they knew who I was remembered me and did everything right

December 29, 2022
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Reply from West Side Lending

Hi Dusty,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Very expensive if you can find others…

Very expensive if you can find others options choose those other options.

December 29, 2022
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Reply from West Side Lending

Hi Customer,

Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution.

These loans are designed to assist you in meeting your short-term financial needs.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.

Regards,
West Side Lending

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Rated 1 out of 5 stars

Didn't email me my info on the loan

Didn't email me my info on the loan. Charges too much and takes from every paycheck earn.

December 29, 2022
Unprompted review
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Reply from West Side Lending

Hi Melissa Mae Seter,

Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution.

These loans are designed to assist you in meeting your short-term financial needs.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.

Regards,
West Side Lending

Rated 5 out of 5 stars

Very friendly and helpful customer…

Very friendly and helpful customer service.

December 28, 2022
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Reply from West Side Lending

Hi Ricardo,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Easy and fast!

December 28, 2022
Unprompted review
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Reply from West Side Lending

Hi Renea Hoston,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Grateful

Fast and easy process in getting my loan for an unfortunate situation in my life right now, would most definitely recommend to anyone in need.

December 29, 2022
Unprompted review
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Reply from West Side Lending

Hi Britney Lewis,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

Fast process and so nice

December 28, 2022
Unprompted review
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Reply from West Side Lending

Hi Erika,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.
We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great customer service on phone very…

Great customer service on phone very patient and helpful

December 28, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Jerome,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.
If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Easy process

Easy process. Excellent customer service.

December 23, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Joseph,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

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