We've Got The Key Reviews 

I lost my car key and payed £240 for a locksmith to come and open the car and generate a new key. There was something wrong with the lock so locksmith couldn't generate a new key. Consequently I should have had a refund of £100 so that I was just charged for £140 call out fee. They are only refunding me £40. I feel completely ripped off.

The locksmith called on his way and was cheerful and managed to get it all sorted in an hour.

My keys were stolen, contacted this company the next day and replacement key sorted within a few hours of making the call. They were efficient in taking details and assigning a technician, technician arrived over an hour earlier than I expected, he made contact prior to arrival to keep me updated and when he attended he was very helpful.

They done my key for the car as soon as they could after my key being damaged they was quick and also kept me up to date when they was going to have my replacement

Daryl the locksmith was

Called on Saturday afternoon, spoke to Josh in the call centre who was so friendly and helpful.. could not believe it when he said they could get someone out to me within a couple of hours, and at a much more reasonable price than the dealership... incredible service!

Able to track when locksmith would arrive. Very efficient, pleasant and did a grand job!

I contacted my local branch (Norwich) at 08:15 in the morning via email and by 09:00 the job was booked in for the same day. The locksmith arrived almost bang on the arrival time, was polite and friendly and got my key and van sorted in no time at all. Really pleased with the experience today. Thank you!

Lee arrived at exactly the appointed time and identified the problem in minutes.He set about resolving the problem and spent an hour in his mobile workshop making good the fault with the key fob.Professional and courteous.

Excellent service Lee came completed re programmed 2 keys polite lad I would highly recommend many thanks for a polite experience proper professional

Excellent very quick to get to my car. Arrived and within 15 mins i was driving home

Fantastic service. Cody on the phone was informative, clear and helpful. Then the day arranged for the key to be done was excellent. Communication before hand when they were arriving and on the way was great. Cheers to Dave for sorting me out a new programmed key. Would highly recommend this company.

I called RAC Initially as my keys had locked my van with the keys inside and me outside.
The company contacted me with an arrival time which was with 30 mins.
The opening of my door took less than 2 minutes...thank you for prompt and efficient service 👍

I very rarely bother to write reviews for suppliers or service providers. In fact it’s not always the case we get great service. But I have to say We’ve Got The Key have been nothing short of excellent. I initially called about one car key replacement, and as the price was reasonable I added 5 other cars, which I’ve recently bought at auction and only had a single key or had damaged keys. The cars ranged 15 years in age and technologies. WGTK were able to quote on all 6. At the agreed time their technician arrived and spent hours carefully working through each car. Most were easy but my pre OBD system Mercedes CLK 230 2000reg was somewhat more challenging. Well at least time consuming. Nevertheless it was sorted and the technician was polite, professional and highly responsive to the tasks. I hadn’t realised quite what went into the process tbh and very much appreciate the level of knowledge and service provided.

I would add that I’d recently used a local key supplier from a local supermarket who was unable to do a fraction of the work and in fact left the car he did in a worse state than before the key replacement. By that I mean the emergency key reset the system so it wouldn’t work either with remote or hard key. Nothing like that with WGTK.

Most impressive indeed.

Liam worked tirelessly in the cold and dark and came twice to get my car Keys working. He is polite and methodical and I am so pleased to have my car I can use again.
Wouldn't hesitate to recommend him to anyone

Very happy with the service today. Very accommodating to fit me in, and quick, quality service when the work was carried out.

Very professional job done the best
I recommend this company 🤝

Lee from Hemsworth attended our address also in West Yorkshire and replaced my lost car key. Turned up promptly, was friendly, polite and efficient. Explained what he was doing and why. Very pleased with the service, highly recomended.

Rang the company on Wednesday 15 January, to replace a broken car key, they couldn’t come until Friday 17 January, the technician was unable to get the code for the key (Vauxhall Astra) I then had to wait until Saturday, but found out when I called the office, they do not work on Saturdays!! I spoke to them on Monday 20 January, only to be told it could not be fixed/replaced! This cost me £240, for nothing, plus I lost 5 days of not being able to use my car. I have requested my money back as they have not provided the service they claim to be able to provide, I have waited all morning only to be told that they will only reimburse me £120. So £120 for a completely wasted call out fee!! I would not recommend this company to anybody, please go somewhere else. Complete time wasters, as I am still no farther forward in getting a new key!

First class service after getting thoroughly annoyed with not 1 but 2 Jeep main dealers.
Contacted We've got the key and had the new key cut and programmed at my home with no hassle and at considerably less cost than main dealers quoted