Wheelzy Reviews 78,920

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. #20 of 89 best companies in Car Accessories Store
  2. #8 of 12 best companies in Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 5 out of 5 stars

They r easy to deal with no games and…

They r easy to deal with no games and very easy to communicate with will use them from now on thanks again

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad you found us easy to deal with and communicate with. We appreciate your kind words!

Rated 5 out of 5 stars

Really easy and terrific experience.

My vehicles engine blew up and I needed to figure out what to do with my Range Rover. There were lots of companies online that specialize in buying vehicles like mine.
I have to admit I was very skeptical going this route but luckily I found Wheelzy.
My primary contact was Rosanna and she was extremely professional, very friendly and knowledgeable. She made the process very easy to complete. I also dealt with other people there that helped me get the title properly filled and coordinate the tow truck. They paid me a very fair price and there were no hidden charge. They paid for the towing and any title transfer related costs.
I contacted them at 11am and they picked up my car at 5pm and handed me the check.
Everything went very smoothly and exactly as the described and I would highly recommend them if you need to sell your vehicle.

May 8, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we could assist you during a challenging time with your vehicle. It's wonderful to hear that our team made the process easy and that you found our service professional, friendly, and knowledgeable. We appreciate you highlighting the fair price and the smooth, quick pickup. Thank you for your recommendation!

Rated 5 out of 5 stars

Great way to get rid of car and make…

Great way to get rid of car and make money. Professional protocol and communication as well as a free tow. We will do business again. I Highly recommend Wheelzy when selling.

May 15, 2026
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Reply from Wheelzy

We're glad you found us a great way to sell your car and make money! We appreciate your kind words about our professional approach and communication. We look forward to doing business again!

Rated 4 out of 5 stars

Checked in multiple

Checked in multiple, easy process, the pickup was a day late.

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We appreciate your feedback. We're sorry for the pickup delay.

Rated 5 out of 5 stars

The process

The process was very easy to follow and I was very pleased. The driver was patient and friendly. I would definitely recommend Wheelzy to a friend.

May 12, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear the process was easy and you were pleased! It's great our driver was patient and friendly. We appreciate your recommendation!

Rated 5 out of 5 stars

Excellent experience with great…

Excellent experience with great communication. Detailed instruction and timely response.

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy you had an excellent experience! We appreciate you mentioning our communication and timely responses.

Rated 5 out of 5 stars

The customer service reps were engaging…

The customer service reps were engaging and willing to answer and questions and willing to work on the vehicle options with buy.

May 14, 2026
Wheelzy logo

Reply from Wheelzy

We're glad to hear our customer service representatives were engaging and willing to answer questions and work on vehicle options. Thank you for your feedback!

Rated 5 out of 5 stars

They are legit

They offered more than the dealership.They are actually legitimate. I got my check as soon as the driver arrived. The team Had I known about this a little sooner, it would have saved me from a lot of trouble. They obtained a copy of the title free which is necessary with any company like this if you misplaced it. Their communication was outstanding, and they coordinated to make sure things worked for me too, not just them.

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear we offered more than the dealership and that you found us legitimate! We appreciate you highlighting our quick payment, assistance with your title, and outstanding communication. It's great to know we could coordinate things to work for you.

Rated 5 out of 5 stars

Great experience selling my non-running…

Great experience selling my non-running car to Wheelzy. They were proactive in communication, and gave me the best offer for the car. I would recommend them to anyone who is looking to get rid of a car easily.

May 14, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear you had a great experience selling your car! We appreciate you highlighting our proactive communication and best offer. Thanks for recommending us!

Rated 5 out of 5 stars

The company was super flexible and got…

The company was super flexible and got what I needed to have done sooner rather than later and they were super nice and super professional would highly recommend these people any day

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we could be flexible and get things done quickly for you. We appreciate your kind words about our team's professionalism!

Rated 5 out of 5 stars

Mr.Satisfied

I have to admit, my experience was great! They kept in touch with me and had my old car picked up on time and cut me a check right on the spot! I definitely will use them again if I run into another situation like this again!!!!!

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear your experience was great! It's wonderful that we kept in touch, picked up your car on time, and provided payment on the spot. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent costumer service

Excellent costumer service. Work
Fast and diligently. Highly appreciated

May 12, 2026
Wheelzy logo

Reply from Wheelzy

We are so glad you appreciated our service. We always work diligently for you.

Rated 5 out of 5 stars

Excellent service, don't hesitate

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer less, none offered more. They are coordinating with a local salvage yard for pick up, so the pick up time might vary a bit. But they stayed on top of everything from beginning to end. I'm very satisfied with them and would absolutely use them again.

May 14, 2026
Wheelzy logo

Reply from Wheelzy

We're delighted to hear that our customer service was top-notch and our representatives were polite and communicative throughout the process. We appreciate you noting our competitive offers and coordination. Thank you for your satisfaction and recommendation!

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