WhereColour Reviews 79

TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

I gave 3 stars before because of delivery taking so long not knowing what the issue was but when I tell you I received my order and the comfort of the lenses is a 10 star value! I'm definitely orderin... See more

Rated 2 out of 5 stars

We ordered and were given an expected ship date of 2 weeks. We never received an order confirmation via email, so all I had was my PayPal receipt. 10 days after our order, the website showed it was... See more

Rated 5 out of 5 stars

I have already tried 4 pair of lenses and every one of them were great! Super soft for my eyes, no problems with my vision except the lenses that fully cover the eyes, then you can't avoid having s... See more

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!! Beware!!!! I ordered a big amount of lenses and according to their website and email they received the order and processed it. But I never got a shipping email oder tracking... See more

Company details

  1. Beauty Product Supplier
  2. Discount Store

Written by the company

WhereColour: Where Colour Meets The Eye. The new cosmetics. History says colored contacts for occasions, we say colored contacts for every day. Minus the traditional markups, with new, colorful contacts every week. So forget occasions. Here’s to WhereColour colored contact lens for you.


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Beautiful

I do have to say they are amazing and great for my Toga cosplay but the shipping can take up to two months so you have to be patient and there is no tracking. But there are lots of goodies inside and the contacts are really comfortable I would recommend.

March 6, 2021
Unprompted review
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Rated 5 out of 5 stars

I am Very Satisfied with the Customer…

I am Very Satisfied with the Customer Service and and wonderful contacts (my daughter LOVES them. I appreciate being able to check about order via Instagram, caring, kind and considerate when talking to Wherecolor associates. Best customer service Ever! Thank you!

February 8, 2021
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Rated 4 out of 5 stars

Amazing contacts and goodies!

I loved everything I got! I had ordered 4 different contacts for cosplay and they all are perfect!! I especially love the little bag they came in and there was so many extras! I loved each and everyone of them. The only bad thing was that i never saw a estimated delivery date and was never emailed about when they would arrive so it felt like it took forever to get here but other that, amazing! Definitely buying from here again. :)

February 5, 2021
Rated 5 out of 5 stars

Perfect!

The lenses are very nice and very comfortable! They cover my eyes well and are perfect for my cosplayers! I am very happy! This store is very good, the shipping is fast and good communication! I highly recommend you ^^

February 4, 2021
Unprompted review
Rated 4 out of 5 stars

Product is great and very comfortable…

Product is great and very comfortable to wear! My only complaint is I wish there was more update with the tracking info there was a point where I had no clue where it was and if it was going to get here but they arrived and I’m overall very happy with this :)

February 3, 2021
Rated 4 out of 5 stars

I was a little worried after I…

I was a little worried after I attempted to track my package and was unable to. Actually thought I had been scammed and counted it as a loss. Took a while to get here but when it did i was shocked and completely satisfied with all of the extra goodies and my bag!! Love it. Will be doing business with you all again!!

January 28, 2021
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Rated 4 out of 5 stars

My name is Bonita filed and just…

My name is Bonita filed and just ordered color contacts from u I just need u to change Greensboro texas into Greensboro north Carolina I made a state mistake please respond back asap

January 9, 2021
Unprompted review
WhereColour logo

Reply from WhereColour

Hi dear, thanks for your comment, we've immediately checked and changed your shipping address, also we've sent you am email, please check it and tell us if you have any other questions. So sorry for your inconvenience, we believe that through your suggestions we can do better in the future.

Rated 1 out of 5 stars
WhereColour logo

Reply from WhereColour

Hi dear, thanks for your comment, we've immediately checked your parcel and it is in transit, we've sent you tracking number and query website to your mailbox, please check it and tell us if you have any other questions. So sorry for your inconvenience, we believe that through your suggestions we can do better in the future.

Rated 1 out of 5 stars

Haven’t received my order and cannot…

Haven’t received my order and cannot find it in your system!!

December 24, 2020
WhereColour logo

Reply from WhereColour

Hi Kim, thanks for your comment, we've immediately checked your parcel and it is in transit, we'll send you tracking number and query website to your mailbox. So sorry for your inconvenience, we believe that through your suggestions we can do better in the future. If you have any other questions or suggestions, you are welcome to directly private message wherecolour on Instagram or send to our customer service: support@wherecolour.com
Wish you a Merry Christmas

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Rated 1 out of 5 stars

the contacts never even came

the contacts never even came. i want a refund

December 24, 2020
WhereColour logo

Reply from WhereColour

Hello, thanks for your comment and so sorry for your inconvenience, we are very sorry that due to COVID-19, the shipping time of the package is affected, we will send your tracking number and query website to your mailbox. We believe that through your suggestions we can do better in the future. If you have any other questions or suggestions, you are welcome to directly private message wherecolour on Instagram or send to our customer service: support@wherecolour.com
Wish you a Merry Christmas

Rated 5 out of 5 stars

Good experience, good products.

Received a beautiful selection of products from them fairly quickly and very nicely packaged. Quality was nice, and the staff was notably friendly and accommodating. Good products as far as the ones I received go, and good experience with the company overall.

December 15, 2020
Unprompted review

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