Whisky Hammer - Malt Whisky Auctions Reviews 

2,592
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the process is smooth, easy, and efficient from start to finish. Many highlight the helpful and friendly staff who provide clear communication and support throughout the selling journey. People appreciate the quick and transparent payment process, with funds often transferred rapidly after auctions conclude, sometimes even exceeding initial estimations. The user experience is described as seamless, with easy tracking of lots and professional presentation of items, making the entire process satisfying for sellers.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy, clear, and seamless process... See more

Payment

People report positive experiences with payment, with many reviewers highlighting prompt and fast transfers... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time using this fantastic service, All it took was one friendly phone call and they did everything from there. All I did was provide photos of my 25 bottles and they then replied within... See more

Rated 5 out of 5 stars

Prompt pick of the boxes from the home had detailed valuation of the bottles by Hammer staff , was informed about the dates of auction, How my whisky bottles performed followed by swift transfer o... See more

Rated 5 out of 5 stars

Just have to say that I have been using several Whisky auction sites on a regular basis this year and Whisky Hammer is by far the best for service and ending the auction when they say it will end, not... See more

Rated 5 out of 5 stars

Whisky Hammer did a great job helping me to value and sell my whisky. The free collection service worked like a dream, collected the bottles from my doorstep and delivered them to the auction house. T... See more


Company details

  1. Auction House
  2. Alcohol Store
  3. Gift Shop
  4. Liquor Store
  5. Online Auction Service
  6. Wine Store

Written by the company

Whisky Hammer is a leading global whisky auctioneer, connecting collectors, investors, and enthusiasts from around the world through expertly organised online auctions. Founded in Scotland, with operations across multiple international locations, we combine deep industry knowledge with a seamless digital platform, enabling clients worldwide to buy and sell rare and collectible whisky with confidence, transparency, and competitive results.

Whisky Hammer

Written by the company

We arrange bottle collections from any Country
If you are selling whisky, we will send a courier or personalised collection (UK) to collect your bottles - on a date that suits you best.
Prompt transfer of auction proceeds
After the auction ends we will transfer sales proceeds into your account within 10-21 days.
0% Seller Commission
Maximum value achieved for your bottles via our network of global buyers, and only minimal admin fees payable by sellers.
Whisky valuations
Free valuations available from our expert team!
Selling a cask?
If you are considering selling a cask of whisky, Whisky Hammer can offer a hassle-free and cost-free solution which has proven to achieve top value prices for sellers.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,592)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless and efficient .

As usual , collection made on time and displayed on the site very quickly . All of my lots sold and money transferred to me within 3 days . Whisky Hammer always keep me informed at every stage . They’ll always be my first choice auction .

January 9, 2026
Rated 5 out of 5 stars

Easy to sign up and deal with.

Easy to sign up and deal with.
Dropped off whisky bottles as local to me.
Waited for auction to end and the proceeds were transferred within the week.
I would use again if I had any un-opened whisky bottles to sell!

January 9, 2026
Rated 1 out of 5 stars

Buyer Beware 5cl miniatures start at £20

I ended up buying a 5cl bottle of whiskey at a cost of £37 with postage delivery etc. Yes I’m a silly old fool but there was the same 70cl bottle for sale with free miniature bottle so I didn’t check the detail when bidding assuming that a respectable auction would not list something at such a high price (£20 min bids) I contact the customer care who less than helpful supported the seller and not the buyer with the usual my fault etc.
and re the response, evidence that they value miniatures (or any lot) at £20, surely placing items on an auction at a starting bid way in excess of their value is in my opinion unethical.

January 4, 2026
Unprompted review
Whisky Hammer - Malt Whisky Auctions logo

Reply from Whisky Hammer - Malt Whisky Auctions

Hi Ken,

Many thanks for taking the time to leave us a review, although I am disappointed it is one star.

As an auction platform we list a range of different bottles of varying sizes and types on behalf of our sellers. We do our utmost to ensure items are listed accurately and transparently. The lot images will always be of the actual item you will receive and titles and descriptions will also reflect what you are bidding on. Our starting price for any lot in the auction is £20.

I appreciate that not reviewing the lot before placing your bid has resulted in a frustrating outcome for you but I am afraid we cannot be held responsible for this. When placing your bid you will have been prompted to review the lot before confirming and beyond this, it is up to you as a buyer to ensure you are satisfied with the lot before finalising your bid. Once finalised, you have committed to buy it from the seller concerned in the same way as raising your paddle in a physical auction.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Prompt, professional and friendly communications and advice. Time and work put into descriptions and professional photos. My queries dealt with quickly.
I would highly recommend. Thank you.

November 28, 2025
Rated 5 out of 5 stars

The team did an excellent job assisting…

The team did an excellent job assisting me in preparing my whisky for auction, resulting in a satisfying sale price. They offered convenient and complimentary pickup for six bottles, and collaboratively planned an effective approach to maximize profits. The commission rates were fair, adding to a great overall experience. Well done, everyone!

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very helpful in getting my whisky ready for auction and achieved a good price. Free pickup for 6 bottles worked really well, and agreed a good strategy to get the best returns. Commission very reasonable as well. Good job guys 👍🏻🥃

December 15, 2025

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