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Rated 5 out of 5 stars

I hardly ever experience such a dedicated, friendly and super helpful customer service like I had at WhiteCalling. Very happy and grateful for your help, Sanna R of WhiteCalling.

Company replied

Rated 2 out of 5 stars

I been using white calling app for years and sending card to africa like sudan ,recently it's not working that way and I was in Spain for a week holiday trying to buy credit or send credit or make a... See more

Company replied

Rated 5 out of 5 stars

I was assisted by an agent named sana, professional and very kind, sana has went out her way to help me through the steps of how to de-register my old number from whitecalling app that is in n... See more

Company replied

Rated 5 out of 5 stars

I was Very angry when i realized there aren't any Humans to talk too, hate BOTS, but surprisingly their email response was immediate and problem solved. Excellent service

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

Low rates, great call quality and reliability mean that White Calling has been trusted by international callers for over 15 years


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I hardly ever experience such an amazing customer service …

I hardly ever experience such a dedicated, friendly and super helpful customer service like I had at WhiteCalling. Very happy and grateful for your help, Sanna R of WhiteCalling.

March 19, 2026
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

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Rated 5 out of 5 stars

I was Very angry at first.

I was Very angry when i realized there aren't any Humans to talk too, hate BOTS, but surprisingly their email response was immediate and problem solved. Excellent service

February 16, 2026
Unprompted review
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Reply from Whitecalling

Hi, thanks for your review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 4 out of 5 stars

Great trustable app

Great trustable app, money wise and the time provided is great. Along side with all those diffrent fixtures that it provides makes it excellent. I highly recommend for people who want to call abroad, or back home , to use this app. As it comes with stunning surprises.

January 22, 2026
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

About a call .

Hi
I am really happy to talk with RIAZ . He solved my problem very easily.
Thanks again

January 8, 2026
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Riaz, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

The best app ever

I used for almost 5 years and never had an issue with it. There is always a costumer to communicate with and solution right away.
Thank you so much whitecalling🤍🤍💯

December 18, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

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Rated 5 out of 5 stars

Whitecalling is the best inSpecial thanks to Mrs/Mr Rizwan

Whitecalling is the best international calls app.
Special thanks to Mrs/Mr Rizwan assisted me with patience and resolved my problems .
Many thanks😘
Freweini

December 16, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Rizwan, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

Great service my credit was expired I…

Great service my credit was expired I did not realised I spoke to customer service and they credited my credit in my account brilliant service 👍

November 26, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

Because I am very happy with this young lady, she called me yesterday she’s name Catherine and she guide me all the way through and I didn’t expect she gonna call me today Tuesday 18th of November she called me again and she guided

Dear Sir/ Madam
 I am very happy today Catherine she rang me and guide me again I’m very happy and I will leave her A 5-  star rating sorry my spelling is not incorrect but I’m trying to say Catherine Shirin me yesterday and she helped me with my both ACCOUNT and I didn’t expect today. She gonna ring me and help me again with my second account ending 8889 remove my unknown email and she’s tried to help me with my current email and I am very happy with her but I never expect she gonna call me today again. I’m very very proud of the White Calling Card management member of staff specially this young lady, she called me again today she’s name Catherine and she guide me like my doctor because when I had a lorry crushed me 2019 I’m disabled now my Physiotherapy doctor just like a slowly slowly she guide me with my problem and she helped me everything. I’m very very happy with White Credit card that’s why I’m using white credit card since 2012 I think almost 15 years now I think I am using White Calling card with my both number.: 07775836304 and 07900008889 my both NUMBER??? Register with White Calling CARD long time Customer I used to get in Eid and Diwali and Christmas time special offer but I don’t get anymore but I forgot to mention Catherine put my number your special offer promotion code my both number and I can drop up more and more. I’m very happy. Thank you so much for guide me today again.
Thank you very much
SHAH WADUD
2 MEADOW LANE
EASTLEIGH
HAMPSHIRE
SO50 5TF
My mobile number : 07775836304
My Mobile number: 07900008889
Please Catherine if you do have permission code or promotion discount code please do not forget my number. I’ve been your customer for long time now more than one decade more than 12 years so if you have any promotion code discount code please put my both number thank you so much for your kind help.

November 18, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Catherine, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

I would like to say that thank you so…

I would like to say that thank you so much for your help and support with the number change of my mum

November 5, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

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Rated 4 out of 5 stars

It’s a super app and really good to use…

It’s a super app and really good to use and friendly customer service 👍👍

October 31, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

Excellent Customer Service

I had a great experience with WhiteCalling's customer service!
I lost my credit left on my calling card, and Sanna R was really helpful and efficient
she transferred the fund over to my mobile app so all my credit is now in one place.
The whole process was quick and smooth, and my balance was updated right away.
Really appreciate the friendly and professional support. Thanks again!

October 12, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

Excellent

Catherine was quick to respond and raise a ticket.

Catherine also sent updates to show the ticket status and the issue was resolved quickly and efficiently

October 2, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Catherine, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

I Unfortunately Suffered a Stroke and I…

I Unfortunately Suffered a Stroke and I am recovering thank the Most High God, I didn't realise how quickly time had gone, and I was attempting to call two of my Aunties abroad, but when I went onto the App there wasn't any credit left on my Account, So called White calling Customer service, and after explaining of my Health condition, Sanna the customer service agent understood my Situation & as a goodwill gesture Credited back my Account, My Rating is 5 Stars.

September 12, 2025
Unprompted review
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Reply from Whitecalling

Hi, thanks for your lovely review, and so glad to hear you are recovering 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

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Rated 5 out of 5 stars

A real support!

They just didn’t give up on me and really helped me to sort out my problem. 🙏

September 8, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 5 out of 5 stars

I was assisted by an agent named…Sanna. R

I was assisted by an agent named Sanna.R very kind cordially supportive & very professional lady. The way she deal with my case was really amazing. She sorted out my credit issues without hesitating really she is very supportive. Thank you for your help 🙏
M. Bisrat

September 4, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

Rated 1 out of 5 stars

Great app, ruined by unnecessary changes.

Review: White Calling used to work flawlessly. The latest update has made it unreliable: calls won’t go through, and support responses are generic and ineffective. Upgrades should improve performance, not remove what already worked. Give us the option to revert to the previous version or deliver a fix that restores call reliability and decent customer service.

August 15, 2025
Unprompted review
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Reply from Whitecalling

Hi, glad to hear you have been a long term happy customer, and sorry to hear about this one bad experience. if you are having issues with our new improved app, just email our team at ask@whitecalling.com who will be more than happy to help. Thanks White Calling.

Rated 2 out of 5 stars

I been using white calling app for…

I been using white calling app for years and sending card to africa like sudan ,recently it's not working that way and I was in Spain for a week holiday trying to buy credit or send credit or make a call not working at all. Was disappointed I thought it's intentionally but not. It only works in the uk. The customer service doesn't work or nothing just u have to email them or online chat which is automatically responses only Not a person or any. They should have a bit customer service atleast to be able to speak to some one.

August 14, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, glad to hear you have been a long term happy customer, and sorry to hear about this one bad experience. if you are having issues with credit, just email our team at ask@whitecalling.com who will be more than happy to help. Thanks White Calling.

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Rated 1 out of 5 stars

I have been buying White Calling cards…

I have been buying White Calling cards for a number of years now. They were good and served purpose. At the moment the card is just deducting credit from my card each time I dial a number abroad, even though the call is not connected. This is costing me money. I have tried to call White Calling Card to resolve my issue with a few cards that have deducted credit without connections. There is no customer Service as the customer Services numbers are either disconnected or keeps on saying due to unseen circumstances we cannot answer your call. It seems that they are just ripping me off. I will not be buying White Calling Card anymore.

July 3, 2025
Unprompted review
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Reply from Whitecalling

Hi, glad to hear you have been a long term happy customer, and sorry to hear about this one bad experience. Money only deducts when your calls are connected. if you are having connection issues, just email our team at ask@whitecalling.com who will be more than happy to help. Thanks White Calling.

Rated 1 out of 5 stars

I several times put on white calling…

I several times put on white calling app more than £30 but it didn't work at all. And my money gone. It is not fair. I want to refund my money back. It is awful.

June 19, 2025
Unprompted review
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Reply from Whitecalling

Hi, credit is only used when you make your calls. If you have had any connection issues, please contact our team via in app chat or email and we can look into this for you. Thanks White Calling

Rated 5 out of 5 stars

This phone company's email response…

This phone company's email response time was excellent. Use this company's phone cards, I say, because their customer care is second to none.

May 10, 2025
Unprompted review
Whitecalling logo

Reply from Whitecalling

Hi, thanks for your lovely review. We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.

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