WhiteKnights Estate Agency Reviews 

151
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

By far the worst experience I've ever had with a service provider, as I hesitate to call them 'professional services'. They were anything but professional. They assured us they were on the case with o... See more

Rated 5 out of 5 stars

We recently sold our house through Whiteknights in Woodley. We were impressed by Gary's initial engagement with us, realistic pricing advice, marketing strategy, livestream presentation of the pr... See more

Company replied

Rated 5 out of 5 stars

We had tried using an online estate agent which had been unsuccessful with changes of personnel, little knowledge of the area etc. We decided to try WhiteKnights and the experience could not have bee... See more

Company replied

Rated 5 out of 5 stars

Gary and his team at Whiteknights have been superb from day one. Excellent communication throughout keeping us updated as and when things changed. Always available if we had any queries or problems. E... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Management Company

Written by the company

Estate and lettings agent with specialist knowledge of the Reading market and its surrounds.


Contact info

4.1

Great

TrustScore 4 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(151)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend WhiteKnights to anyone

Would recommend WhiteKnights to anyone. Great communication through out with friendly knowledgeable professionals. Felt I had the support of a great team throughout the process.

January 22, 2024
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback

Advertisement
Rated 5 out of 5 stars

We chose White Knights Estate Agents to sell our property

We chose White Knights Estate Agents to act on selling our property because they supported us to sell our previous property a number of years ago, we received an excellent service at the time. On this occasion on meeting Director, Gary Waite, we found him to be knowledgeable and highly experienced about the selling market. We received feedback from Gary from the viewers of the property and he advised us accordingly. Other than a short gap in the communication, which was promptly corrected when addressed with Gary we received ongoing good communication throughout from the team. We would certainly recommend White Knights Estate Agents to others as they have presented with honesty and integrity. We would be more than happy for them to act for us again in the future if required.

January 11, 2024
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback, we would be very pleased to assist you again in the future.

Rated 5 out of 5 stars

Excellent job

Thank you scott
I would like to say if anyone like to buy or sale a property contact with whiteknight estate agency they can listen you and give you your good advice .

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot express enough how exceptional…

I cannot express enough how exceptional my experience was with the property estate agent (Adam Lewendon and Jon) who assisted me in the purchase of my property. From the very beginning, they demonstrated an unparalleled level of dedication and professionalism that truly set them apart.
On several occasions, they demonstrated an ability to navigate and negotiate effectively, ensuring that I secured the best possible price for my property. Their commitment to representing my interests and achieving a favorable outcome was evident throughout the entire process.

What truly stood out to me was their unwavering availability. No matter the time or day, they were always there to address any questions or concerns I had. This level of responsiveness provided a sense of reassurance and confidence, making the entire journey considerably more manageable.

In a complex and sometimes stressful real estate transaction, having an agent who not only understands the intricacies of negotiation but also remains accessible for client inquiries is invaluable. This estate agent not only met but exceeded my expectations on both fronts.

Their knowledge of the market, coupled with a genuine passion for assisting clients, created a positive and smooth real estate experience. The agent's attention to detail and commitment to excellence were evident in every interaction, making me feel like a valued client throughout the entire process.

In conclusion, I wholeheartedly recommend this property estate agent to anyone seeking a dedicated and skilled professional. Their negotiation prowess, constant availability, and overall commitment to client satisfaction make them a standout choice in the real estate industry. My property purchase was made significantly easier and more enjoyable thanks to their expertise and unwavering support.

January 8, 2024
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

We are very proud to have such a great team at WhiteKnights and very grateful to you for sharing your positive experience during this transaction. We wish you many happy years in your new home.

Rated 5 out of 5 stars

Excellent Service

Scott was extremely knowledgeable and helpful throughout the sales process. His advice when marketing the property was invaluable and helped us to achieve the desired result.
We were so impressed with his service that we will be placing the sale of our buy to let property in his capable hands.

December 1, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent, professional service from start to Finish

I would like to recommend Whiteknights estate agency to anyone looking to sell their home. When I first wanted to put my house on the market, I got a number of agencies round and I felt that Scott was the most reasonable in terms of pricing the house based on actual sales of nearby homes, not wishful inflated prices. We needed to sell our home in order to buy the next property, but Scott has helped us to secure our dream onwards home despite having multiple other buyers interested. He then worked tirelessly to ensure the whole chain was up to date and navigated some tricky situations with fallen through sales quite remarkably. At the end of the road now we are in our new home and couldn’t be happier. I would not hesitate to recommend the agency to anyone looking for a friendly and reliable agent!

January 2, 2024
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback. We are so pleased to have helped you move to your dream home and wish you many years of happiness there.

Rated 5 out of 5 stars

We made the right decision!

We made the right decision when choosing to go with Adam and the Whiteknights team. Helping our Mother move from her home of 45 years was always going to be an emotional and exciting one. Thankfully Adam was always on the other end of the phone with the answers and constantly chasing to ensure we got the best price and all details were never overlooked. Thank you, we would definitely recommend you to any of our friends and family in the future.

December 1, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for such lovely feedback. We fully understand the challenges you faced and so pleased the move went well for you.

Rated 5 out of 5 stars

Great Experience

Adam's valuation was spot on and nothing was too much trouble for him. Accepted an offer less than 2 weeks after the property hit the market. Would definitely recommend Whiteknights to all my friends and family.

December 19, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank your for your feedback, its great to hear that our marketing and service met your expectations.

Advertisement
Rated 5 out of 5 stars

Excellent service from WhiteKnights

I cannot praise WhiteKnights highly enough.
The service was excellent and Gary was superb, investing time and energy in helping matters to proceed. He is an excellent negotiator!
His suggestions and the contacts he provided were excellent and he went over and above the call of duty, even carrying out a bit of DIY for me himself!
I have no hesitation in recommending them.

December 20, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your kind words and acknowledgement of our service, its very much appreciated.

Rated 5 out of 5 stars

I have been dealing with Whiteknights…

I have been dealing with Whiteknights now for nearly ten years. Firstly, with a purchase of a property which I then subsequently rented out and most recently with the sale of the property. I cannot recommend them highly enough . Special mention has to go to Gary in the Sales Department and Lynne and Rob in the Lettings Department. They have all been so helpful and professional and always answered my many queries and concerns over the years making my life so very much easier and I could not have managed this all on my own. Thanks to you all and to all the team in both departments.

December 18, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your wonderful feedback. We were very pleased to be of service to you over the last 10 years.

Rated 5 out of 5 stars

Dealing with WhiteKnights in general…

Dealing with WhiteKnights in general and Scott in particular was absolutely perfect. Scott went above and beyond to exceed our expectations and even helped with certain time critical matters outside his scope to help us reach the completion in time.

I highly recommend WhiteKnights, Lower Earley office for your needs.

December 15, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your valuable feedback. We are so pleased you achieved your move and look forward to assisting you in future should the need arise.

Advertisement
Rated 5 out of 5 stars

Successful sale by auction

When we were given the job as executors of selling a house that was badly in need of renovation, a friend recommended Scott Marlin of Whiteknights, and we have not been disappointed. He has been an encouraging and reassuring presence throughout, always prompt to respond to queries and a source of extremely helpful advice. I am happy to say that the property was sold quickly and for a good price, so we are very satisfied customers.

November 30, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback, please are pleased you got the outcome you expected.

Rated 1 out of 5 stars

🛑Scamers🛑

🛑Scamers🛑 Beware of scammers! I received information from Rob, the landlord, who initially agreed to rent the property to me and requested a holding deposit. However, later they refused to proceed with the rental and mentioned that the deposit is non-refundable, without prior mention or sharing of their Terms & Conditions. This behavior appears to be a scam where they conduct property viewings, collect deposits, and then refuse refunds. I strongly advise against making any payments to them; they are scammers. I am taking steps to report and escalate my complaint as this is unlawful. ⚠️⚠️⚠️ Avoid these individuals at all costs. ⚠️⚠️⚠️

November 15, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

This review is factually incorrect. Your offer was accepted subject to satisfactory references and due to late rent payments the landlord chose not to proceed further. Your holding deposit has been returned to you despite this. We refute any suggestion that this was a scam as we acted in good faith on the information your provided when the offer was made. We are willing to discuss this matter in more detail should you wish to contact us.

Rated 5 out of 5 stars

Friendly & Professional Service

I can't thank Scott enough for his friendly and professional service. Great communication and great advice. I will definitely use the services of Whiteknights again if ever needed and would highly recommend them.

Karen Martin

October 25, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback, we look forward to helping you again in the future.

Rated 5 out of 5 stars

Rental Property though Whiteknights Estate Agency

My first rent property is though Whiteknights, my family were looking for our rental property in Reading, my family’s members were busy so I need to find my property by myself, this is my first time to do it alone, my English speaking is not good but writing English is ok, I am so lucky can meet Amilcar, he is very friendly and helpful, he have patience to listen my poor English. My family members have more questions ask Amilcar about that property we want to rent, Amilcar have patience and professional to help them and answer all questions . I need to say here - Amilcar, Thank you very much for your help.
If I want to buy a property one day , I will contact Whiteknights Estate Agency again.

Maria Ha

October 20, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback. We are very pleased to hear that Amilcar supported you during your move.

Advertisement
Rated 5 out of 5 stars

Exceptional Service and Outstanding Care

I've had the absolute pleasure of renting my apartment through WhiteKnights for three years and I couldn't be happier with their outstanding service and how they have taken care of me. Lynne & Becky and most recently Amilcar, have been incredible to work with, making my renting experience easy and stress-free.

Right from the beginning, they have been quick and professional, always responding promptly when I had questions or needed help. Whether it was maintenance issues or upgrades, they were always on top of it. What really sets them apart is how much they care about making sure I was happy and comfortable.

I sincerely recommend WhiteKnights to anyone who is in search of a reliable and trustworthy agency in the area. Lynne and Becky have made my time here truly enjoyable and I am confident they will do the same for others.

Thank you !!

September 16, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback, our Lettings team work hard for all our clients and its great to have your appreciation.

Rated 5 out of 5 stars

Whiteknights have been exceptional

Whiteknights have been exceptional, considering the housing market at the moment and the challenges we faced with buyers who dropped out. Special thanks to John Bennett and Scott Marlin for their patience and commitment to selling the house. Third time lucky for us, thanks to their efforts.

July 28, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

Thank you for your feedback. Having managed the property for you, for a number of years, we were pleased to help you secure a sale too!

Rated 1 out of 5 stars

Inconsistent and Disappointing

Initially supportive and helpful in early stages of purchase, which eventually dried up and resulted in a regretful withdrawal driven by patent inconsistencies and lack of transparency that they showed little interest to acknowledge and resolve - also including very unprofessional remarks made (including acknowledgment of the poor (worse word was used!) quality of the solicitors they themselves refer you to) - undermining any trust we had in them, and the solicitors they refer to.

Seemingly dismissive of the integrity of actions and advice of their own recommended solicitors - combined with them giving inconsistent remarks and updates themselves without sound explanation - creating an environment of distrust that was extremely uncomfortable to FTBs.

Showed a superficially hollow desire to resolve problems and secure a meaningful outcome, instead preferring an easy sale which they previously gave us confidence would not happen.

Consider using very carefully - especially if a FTB - and if so, use your own trusted solicitor & mortgage broker and do not rely on their referrals (which they openly admitted to a referral the former being poor quality when it was too late).

August 31, 2023
Unprompted review
WhiteKnights Estate Agency logo

Reply from WhiteKnights Estate Agency

We are sorry you felt compelled to write such a negative review, of which there are some inaccuracies which we would be happy to discuss with you. Sadly not every sales proceeds through to completion for various reasons. In this case we did go above and beyond our normal course of action but the seller decided, in the end to abort the transaction. We hope you find an alternative property.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look