Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... See more
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See what reviewers are saying
Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... See more
Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... See more
Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... See more
Company details
Written by the company
WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.
Contact info
5067 Whitelaw Rd, N1H 6J4, Guelph, Canada
- 5198243869
- madison@wike.ca
- wicycle.com
The shipping was quick the product is…
The shipping was quick the product is great for my business! Integrated brakes are an awesome feature for safety. The material upgrade from my last cart (2 years ago) are much stronger. Thanks
July 27, 2023
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This is a fantastic company
This is a fantastic company. Literally the best customer service I have ever experienced. Madison handled an email question I had within an hour, through a number of emails and ultimately a purchase! We have had a Wike for years, and it is a durable, mobile, excellent product. If you are considering purchasing on, purchase it! You won’t be disappointed!
August 29, 2023
Unprompted review
Really great trailer for kids
Really great trailer for kids. I'm able to go at pickup my girls from school. Great service Great products
August 19, 2023
Large Special Needs
Amazing Customer service and timely deliveries!! Super happy with the colour and how big it is !
August 19, 2023
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I can't give you a rating till I get…
I can't give you a rating till I get the product I purchased which has not arrived yet... or still and now i'm being told there will be delays. Surprised, I am not.
August 13, 2023
Excellent Customer Service
Matt really goes out of his way with Customer Service
He is the Best
August 9, 2023
Fast delivery and good quality.
August 8, 2023
Quick delivery and high quality trailer.
July 27, 2023
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Very quick service.
I placed an order on line through your website that was completely user friendly, got an email that is was processed and shipped and had my parts that I needed in 4 days. Was so happy with the overall experience. Thank you!
July 28, 2023
Awesome place
Awesome place. Great products, fair prices, shipped cheap and quick. Nice responsive people, what more do you want?
July 24, 2023
Great fast service
August 2, 2023
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New Wike fan
Madison was available and helpful. Products were as advertised, good value for the good quality. Products received more quickly than expected.
July 18, 2023
Great Experience
Had great and prompt follow-up from the company on everything. The website was easy to navigate and I had no trouble finding what I wanted and the accessories I needed with it.
July 21, 2023
Great customer service and fast…
Great customer service and fast response to our need for spare parts.
July 20, 2023
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Amazing
Amazing, I think every special needs parent deserve a WIKE to have some recreation with their kids, excellent quality and my daughter was very comfortable
July 29, 2023
Great Company!!
Very friendly and helpful. Always checking to make sure I’m ordering the correct parts.
July 28, 2023
Missing pieces
The Smart Stick looks great, but a) it arrived without any installation/safety instructions (which seems odd given that I'm going to be using it in traffic with a large kayak).... and most important b) it arrived without a pin/bolt of any kind that would attach the aluminum pipe to the black plastic piece that goes around the seat post.
July 21, 2023
Reply from WIKE
Hello Paul! Thank you for your review. We are glad that the Smart Stick arrived ok, however it seems that we may have missed adding a QR skewer to your order, we do apologize for this! I will send you an email today to find out where we can send that part out to, as well as get you a tracking number. Thanks for letting us know.
Best regards,
Madison, WIKE Customer Service
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