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See what reviewers are saying

Rated 5 out of 5 stars

Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... See more

Rated 5 out of 5 stars

Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... See more

Rated 5 out of 5 stars

Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... See more

Rated 5 out of 5 stars

Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... See more

Company details

  1. Sporting Goods Store
  2. Bicycle Store

Written by the company

WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

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Rated 1 out of 5 stars

Poor installation instruction - flimsy product

Poor installation instructions. I basically have a very wobbly kayak carrier. The nuts keep falling off the wheels and can’t be tightened. Seems like a poor design

July 15, 2023
WIKE logo

Reply from WIKE

Hello Will! Thank you for your honest and timely review. After our correspondence thru email, and it does seem that your issue has been rectified by tightening up the axles. If you are still having trouble, please reach out as I am more than happy to assist with any other questions or concerns you may have. We hope you have had the chance to adjust the axles and test out your new boat cart :)

Madison, WIKE Customer Service

Rated 5 out of 5 stars

Quality products and fast service!

I originally ordered a bike cart from this company off of Amazon and have been extremely pleased with the quality. I just ordered parts directly from this company for this cart just in case I needed them. I was impressed with how quickly the order came in and was exactly what I needed. Thanks for the service!

July 9, 2023
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Rated 5 out of 5 stars

great service

The company contacted me to check if the product I choose was adapted to my son's needs.
The product was very fast to be shipped

June 5, 2023
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Rated 5 out of 5 stars

Great buggy!

Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lacking. Bolts that were in buggy are misleading as we thought those were the ones to attach the tire & of coarse would not lock in position. We called to get help. This could all be resolved by better instructions indicating that two different pins or bolts. Buggy is well thought out & our daughter loves it! Thanks for a great design.

July 6, 2023
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Rated 5 out of 5 stars

Lightweight Trailer

The trailer arrived quickly and as described. This is a very lightweight trailer with a unique looking design. I’m glad I purchased it!

June 4, 2023

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