Wifinity Reviews 7,350

Karima was helpful to resolve my signal and network problem within a short space of time.

James and steph were super helpful couldnt of asked for more help. Both of them talked me through what I had to do and kept super patient with me.

A mega thankyou from me!

I had an issue with my TV not connecting to the internet I spoke to Karima after a few checks we were able to get me up and running. Huge thanks to Karima, I had previously tried all weekend to sort the issue out. Thanks again.

karima was good with the way she attended to me. Good service from her.

Very helpful and attentive staff. I spoke to Karima and he was extremely helpful with my issue and understanding when the call quality was poor. Great service!

Karima was very helpful and supportive helping me with my subscription

Karima was a great help with my subscription enquiries, seamless and helpful. Promote that person, promote them NOW.

I called Wifinity Support today as an owner to restart my WiFi for the forthcoming season. I spoke with Jaimie C, who was so helpful and courteous. Highly recommend Wifinity.

Wifinity Parkdean is a nightmare to work regularly on my chrome book. This is the second year I have used this and I've only bought one month's time. I'm going to find a better solution, as once the park has more customers the bandwidth can be patchy.
I'm not going to add anything else because it's a waste of my time. I had a couple of years trying to get installed, only to have a very poor product.

Gem was very helpful with getting me signed up to Wifinity. She patiently listened to my difficulties and was
professional in a friendly manner, succeeding in getting me on line with Wifinity.

I had tried to sign up myself as I am quite tech savvy but the first part of the instruction didn’t work. It seems I am
not the 1st person to have this difficulty so it was with
much appreciation to have Gem’s assistance.

Katie was exceptionally helpful with my requests, and very pleasant to deal with. This is a prime example why people are superior to machines. 10/10 customer service.

Katy
Was patient and exceptional whilst she helped fix up our internet

Karima was so patient with me and helped me connect my laptop to the Internet successfully! God bless you Karima!

Great customer service, karima helped me with some issues I had with my plan and sorted them out for me very quickly. Very friendly and professional.

Excellent service, always willing to help out

My wifi stopped working a few days ago. Upon calling, Katie helped me resolve the problem in minutes. I'm very satisfied with this service!

Katie was so great! She was very professional and patient. Very good customer service experience.

Sighing back up to winfinity Katie helped set up our new subscription was very friendly and helpful

The internet went down for the whole block, I immediately got on the support line and was happily greeted by Ellie C, she spoke directly to the engineers on site and had them out in less than 24 hours to resolve this issue.

She even went as far as to do a follow up call to inform me she had made this a specific case so that if other were suffering with the same issue (Which the whole block was) to tell them that she had made a case and to use her name and check the technician chat that they share to save others of having to raise this individually.

I’d personally like to thank Ellie, the team and the engineers for all their hard work to get us all back online in less than 24hours.

Andrea was a great help sorting out ethernet connection issues, problem solved in no time. Very efficient