Windscribe Reviews 13,143

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 903 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, reliability, and ease of use, often highlighting it as superior to other options. Many appreciate the well-designed app and its robust privacy features, making it simple to navigate even for beginners. The customer service, particularly the automated assistant Garry, is frequently mentioned for being helpful and efficient in resolving issues and providing information. However, some people mentioned occasional difficulties with the app after updates or with specific browser plugins crashing. A few other people also felt that while the automated support is good, human support can be less effective or even sarcastic, and that reconnecting sometimes requires multiple attempts.

What people talk about most

User experience

Customers had positive experiences with user experience, often describing it as reliable, simple to use, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, reliable,... See more

Application

Consumers find the app to be positive, with many reviewers praising its ease of use and effective... See more

Product

People report positive experiences with the product, with many reviewers calling it the "best VPN ever" and... See more

Customer service

Users describe positive interactions with customer service, often highlighting fast responses and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just save yourself the headache and use these guys. No BS marketing, podcast sponsorships, etc. just straight up legit, secure, fast, connections. Awesome features and service from a company with a tr... See more

Rated 5 out of 5 stars

I was facing problems in accessing one particular site and Gary spent considerable time in resolving the issues involved - almost four hours. This is something unimaginable in this world of crowded s... See more

Rated 5 out of 5 stars

I had a problem with my windscribe app after updating so contacted them. Garrie was my helper and was patient & extremely helpful as we kept coming up against issues but he persisted with finding solu... See more

Rated 5 out of 5 stars

Garry the Bot is a joy - no ambiguous answers just straightforward helpful advice on solving my problem. Can't praise the service highly enough and better sense of humour than most people I know!


Company details

  1. VPN Service
  2. Internet Service Provider

Written by the company

Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great value

Great VPN extension for Chrome !!
Easy to install, user-friendly interface,real free-plan, no need for trial period...
10Gb monthly free by default and can be increased to 15Gb.
Recommended by several tech sites: "Considered the best for users who want to choose locations and need extra features. "

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quickly Helped

I'm sure Garry is AI but he was totally helpful and I got my problem fixed. (Sorry, Garry, but I'm still a little squeamish when it comes to AI.)

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Windscribe is genuinely one of those…

Windscribe is genuinely one of those VPNs that just clicks for me. I enjoy how lightweight and clean it feels—no bloat, no ads nagging you, just a simple app that stays out of your way. The free tier giving you ten gigs a month with no ads is honestly generous; most free VPNs are either data-capped to death or shove ads in your face.
I love the transparency. Their transparency report is brutal—over a million requests from copyright trolls and law enforcement, and they’ve handed over nothing because they don’t keep logs. That kind of proven track record makes me actually trust them, which is rare for a VPN.
The features are perfect for how I use the internet. R.O.B.E.R.T. kills ads and trackers before they even reach my device, split tunneling lets me keep banking apps on my regular connection while routing everything else through the VPN, and the double-hop option is great when I want an extra layer of privacy. Connection speeds are consistently solid, and the obfuscated servers work reliably in places where regular VPNs get blocked.
Most of all, I enjoy the peace of mind. Knowing my traffic is encrypted with AES-256, my IP is masked, and there’s zero chance of my data being sold or logged—it just lets me browse, stream, and download without that low-level worry in the back of my mind. Windscribe nails the balance between power, simplicity, and actual privacy.

April 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Very beginners friendly, and also for you.

I am very new to the Internet and Windscribe is the best Browser extension, Android App and Desktop Application that someone like me can have. It protects me from doing stupid things, like downloading malware, and it makes it harder for hackers to hack me. It also protects my very precious data, like my home address, from people who do not need to see that.
There is however a problem. I am receiving very curious e-mails from the windscribe team. They are admitting they are independent, they didn't have a good business plan, and probably never will, and they admit they had to go to court. They won it, but still. I am concerned this company is runned by the minions, it just doesn't look like a real company that is owned by normal greedy people, or they have mental issues, like i mean they are doing this for years now, they are talking about fuchsia friday like there is no tomorrow, or other streaming titles. I even saw them advising not to use stickers for real currency, this is getting out of hand.
There is another issue, i have to mention this. They have a financial advisor who doesn't have a university degree, or actually, he doesn't have a degree at all. He told them they have to sell their product below its real value, insane! And they do it all the time, fuchsia day? Sale! Canamurica Day? Sale! New month? Sale! 10 years keeping this up? Sale!
So my advice would be, take it before they find out they are getting underpaid, do it before its to late and you have lost your innocence, your freedom of choice, your precious stored age, gender, preferences, marriage situation, location and so much more and have to pay for it. With real money, not only with stickers, and blood.. wait that is another review. I hope you take my advice and stay save.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and really works in most…

Easy to use and really works in most cases. Very occasionally, a location is not as it is indicated (e.g. I chose London, UK and ended up in Canada a few times). The new update (April 2026) has new and impressive features. Customer support bot and FAQs are very efficient. This VPN even rewards you for not overusing it. I'd gladly recommend it.

April 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Best VPN provider by a country mile...

Best VPN provider by a country mile.... For a long time I had it in my head Windscribe was a cheap VPN provider. This was because it used to be sold off very cheaply on Stacksocial. I thought from this that it wouldn't be as good as the premium expensive providers like Nord or ExpressVPN. I was so wrong in that belief. I have tried a bunch of VPN providers now and realised Windscribe is the best there is. It really is genuinely the best VPN provider. I have now signed up for a years subscription today again as its their 10 year anniversary.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have opted in for windscribe due to a…

I have opted in for windscribe due to a very specific reason. Ip tunneling and it works great. Plus now they have introduced AI support and I love the guy garry. he answers fast and thats what i really like and to the point answers and sarcasm is out of the world..Highly recommended..

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing and a durable app

Amazing app, I live in a restrictive country and these guys despite everything keep providing their services. The customer support responds fast thanks to their Garry AI (it's surprisingly helpful) and the amount of protocols, countries and features this app offers (in the paid version) is so insane. I definitely recommend Windscribe, W devs.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Laptop not letting me download Winscribe… sorted thanks

New Galaxy book 5 Laptop frustratingly would not allow me to download Windscribe. Switched off Anti-virus, tried Firefox and Chrome but could not download, 'Garry' directed me to te GitHub mirror and I'm now sipping an encrypted cup of tea on Crumpets and about to wave at the Queen’s ghost :) Excellent service as ever, cheers

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Windscribe Windscribe is one of the most interesting VPNs in its category.is one of the most…

Windscribe is one of the most interesting VPNs in its category.
It combines good privacy, flexible plans, and truly useful features, but not without its caveats.

What's great about it:

There's a free plan (≈10 GB/month) — one of the best among VPNs
Unlimited devices — you can connect all at once
Strong emphasis on privacy: minimal logging, you can even register without an email
Convenient R.O.B.E.R.T. feature — Blocks ads and trackers
Flexible payment options: you can tailor your plan to your needs (for example, select only the countries you need)
Cons:

The speed is okay, but not top-notch among VPNs
The interface feels cluttered in places
There's no full-fledged 24/7 support chat
The company is based in Canada (it's part of surveillance alliances), which can be annoying

Bottom Line:
Windscribe is a great option if you want an inexpensive or flexible VPN with good privacy and free access. It's especially suitable for those who like to customize everything. However, if you need maximum speed or a perfect user experience, there are better options.

April 11, 2026
Unprompted review

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