Wine52 Reviews 14,735

It was a great offer, only paid £9.95 shiping costs for 3 bottles of wine which is amazing value, and received within 2 days. Not much of a drinker but my brother's birthday is coming and since he's into wines, i though i'd sign up for the trial and take advantage of the offer. To permanently cancel the subscription, i had to call wine 52 on the phone, Kaye who answered the call was polite and understood the situation so it was a 2 minute call, and all sorted. Wine drinkers out there, you should take up the offer and also take advantage of the great prices, offers and discounts. I even considered taking up wine drinking myself!

The beers and wine were great at the discounted prices. They arrived quickly and well packaged and additional snacks with the beers were a nice treat.

Only frustration is having to call to cancel the subscription, however the colleague (Kaye) I spoke to was lovely and did offer lots of different discounted options.

I would definitely use both Beer52 and Wine52 again.

Helpful customer service, always seems to make me want to come back for more

Very friendly on the phone and you receive some great offers. The wine is great but I wish it was a bit easier to cancel!

Quick and efficient services regarding my subscription cancellation.

Very helpful and informative. Thanks Edward for being super clear about my options!

I’m not always able to continue my subscriptions due to cost related reasons, today I was helped by Zayneb who was incredibly kind, social, and helpful. She offered discounts, made me aware of membership perks I hadn’t used, and was helpful in adjusting when payments would go out or pausing subscriptions with understanding of my financial situation

Steven was very helpful today! Thank you

Spoke to Glenn as I wanted to cancel my membership due to not liking the wines. Glenn recommended the Califirnian box and added a discount as a good will gesture. Looking forward to trying them out.

I good experience with the person I was speaking on phone. He had patience and understanding of the problem I had .

I contacted whisky 52 this afternoon & Zayneb at customer services was very helpful & understanding.
She was very professional and was able to deal with my enquiry.
I enjoy the whiskies and they are very good quality . Although a little pricey they are a luxury and to be savoured.
Thank you Zayneb for your time. You are a real asset to the company.

You can feel the thought and effort put into the selections and things like the art design work on some products add an extra enjoyable dimension, along with the information provided about the product sources.
The customer service team are always helpful and polite and efficient and have always sorted out the changes etc that are needed from time to time - including cancellations.

On the positive side, the wines are generally good quality and there’s a nice variety in each box. It’s quite enjoyable if you like discovering new wines without having to spend time choosing them yourself. The packaging and added materials, like tasting notes, also make it feel a bit more premium than just buying from a supermarket

A nice and varied selection of wines to try. Really like the supporting information and stories behind them that they provide. When I decided to cancel due to a change in circumstances, Kaye was helpful and offered other options without being pushy, and was happy to accommodate the cancelation.

Shaun was very helpful and dealt with my query efficiently.

Nice wine selection. Good custoner service.

Glenn was super helpful and knowledgeable.

Terrible wines! They don't consider customers voices and do not value customer loyalty. Wines are never good two months in a row, I was promised a mixed case but only received a box of red. Called to cancel an order despite it not being shipped and they said they cannot refund me? What sense does that make? Agent on the phone was incredibly rude and unhelpful. Had to block them from my bank. Only way to avoid them taking money.

Terrible company wine very expensive for three bottles £38.95 inc delivery email address does not connect support@wine52 I’m not phoning I only do business on line first, then if I get a reply then you know someone looks at emails to respond to problems but in my case no response if you are reading this pick your latest delivery please.
You try and cancel on line after answering a lot of questions but no response so stuff your wines

Good quality coffee and service.

Zayneb was excellent on my recent phone call with coffee 52 - offering me some excellent deals and service for the upcoming months.