The 4 wine box comes with a booklet with information about the wines and where they're produced. A good verity and you can choose between white, red or a mixture of the two. I would also like to thank... See more
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Review summary
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What people talk about most
Reviews shaping this summary
What amazing and helpful staff! They made me feel very comfortable with choices and are so empathetic to your customer needs. You are not just another payment to them you are a valued individual wit... See more
The beers and wine were great at the discounted prices. They arrived quickly and well packaged and additional snacks with the beers were a nice treat. Only frustration is having to call to cance... See more
I received a voucher to try out a sample box, only paying postage. When the wine arrived I was delighted as one of my favourites had been included. They were all delicious and I wouldn't hesitate to o... See more
Company details
About Wine52
Written by the company
We're the UK's largest wine discovery club and we send you an exclusive selection of wines each month. Join us on a journey of discovery and share our favourite wines, and uncover hidden gems from around the globe.
Whether you have just discovered the fascinating world of wine or you're a wine connoisseur, our themed monthly selections are designed to fuel your passion for flavour and to learn a little bit about what's in your glass along the way.
We work very closely with talented winemakers we feature to give you a little peek into their wonderful world of wine, and often they create exclusive wines available only for our members!
Each tasty box of wine comes complete with snacks, as well as a copy of stunning Glug magazine where you can discover the story behind your wines, and get expert tips to learn more about what you're drinking ensuring you get the most out of your monthly wine delivery.
For more information, see our FAQs: wine52.com/faq
Or if you need to get in touch, please reach out to us via wine52.com/help.
Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- wine52.com
Claim a free case on us!
4.6
Excellent
15K reviews
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is such a fantastic company
This is such a fantastic company. Really great wines and beer. I feel awful. as always try to support independent companies, but have cancelled my subscription as I want to lose weight with no temptations. I'm sure I'll be back. Definitely recommend. Mark and the remaining team are very personable and helpful. Thank you.
May 5, 2026
Unprompted review
The wine choice was extensive.
The wine choice was extensive.
The site was easy to use and they arrived in a lovely box and they made a great gift.
May 5, 2026
Unprompted review
What a scam
What a scam. How can 3 bottles of wine cost just under £40 and they aren't even that nice and don't even talk about cancelling your subscription. It's such a process and at the end of the day, you have to phone them to cancel, which i did. I then said I wanted to cancel my order, only to be told to call back and select option 2. Did that and was told they cannot cancel an order. Tried to call back and selected option 1 again, hung on for ages and eventually put down. I will be declining the oldelivert and getting my money back!
May 5, 2026
Unprompted review
Reply from Wine52
Hi Kirsten. We appreciate your feedback. Our prices reflect that we support our smaller breweries, vineyards and distilleries, rather than larger productions. Our suppliers often have larger overheads when producing smaller batches of their beers, wines, whiskies or coffee. Our products are of the highest quality and we offer many products that aren't available elsewhere, we produce a monthly magazine that customers enjoy reading, Our magazines for our products are included in every box and give our customers a wealth of knowledge on how we source our products, how our producers make their products as well as wonderful stories about the region they are produced in the stories behind their breweries, vineyards and distilleries.
Our boxes not only include our beers, wines, whiskies or coffee, but we also offer a quick postal service, snacks with our beers and wines and our product magazine in every box as well as amazing offers to use and share with family & friends. Our subscriptions are discovery clubs where our customers can choose to enjoy new and wonderful products every month, bi, or tri-monthly and of course, can cancel at any time should they wish to. We are sorry our prices may not be within budget for everyone all of the time but we of course try our best to balance our cost and supply prices as best we can.
We are sorry if you experienced difficulties cancelling your subscription. We offer all our customers a user-friendly help portal to answer any questions and help them quickly navigate through our cancellation process. If you did want to cancel but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers. If you require any further assistance you are welcome to contact us via our helpdesk in the first instance. We will be happy to answer any questions you may have.
You must cancel your subscription before your billing date. You can contact us by phone on 0131 285 2684, via Facebook Messenger or via our helpdesk https://www.beer52.com/helpCentre/home. If this was not done then at that stage we cannot offer a refund as the order has already been processed to our warehouse.
Due to the nature of our product, all cases are non-refundable unless defective in which case we would send a replacement or a refund. In accordance with our Returns Policy, which you have agreed to upon subscribing to our service, Beer52 does not accept returns unless exceptional circumstances apply.
Thanks Wine52
We enjoyed our membership of wine52 and…
We enjoyed our membership of wine52 and reading up on the various wines from across the world but had to cancel for medical reasons. It was easier to cancel than what I thought it might be and the guy that dealt with our cancellation was a gentleman about it.
May 5, 2026
Unprompted review
Reply from Wine52
Hi George. Thank you for your great feedback.
Cheers Wine52
The wine and the deals are amazing
The wine and the deals are amazing, customer service is amazing aswell everyone is super friendly and understanding!
May 5, 2026
Unprompted review
Beautiful wines and amazing customer…
Beautiful wines and amazing customer service
April 2, 2026
Unprompted review
Rang to cancel my wine subscription…
Rang to cancel my wine subscription after a trial. Edward gave me all the options regarding suspending and the cheaper 2nd box but didn’t over pressure when I said I still wanted to cancel.
May 5, 2026
Unprompted review
wines
The wines were fantastic, the service and backup were 100%, the company cannot be faulted
May 5, 2026
Unprompted review
Great customer service
Had a couple of questions on the Coffee52 club (part of Wine52). Zayneb on the telephone help team was really helpful - answered all my questions and helped get my account running just how I wanted it.
May 5, 2026
Unprompted review
Subscription trap ! Very hard to cancel !
I’m giving 1 star because canceling the subscription is extremely, extremely difficult. First they said you can’t cancel before the first delivery is completed, and then when you try to cancel on the website by following dozens of steps, you end up on a page telling you to call them between 9:00–17:00! While placing a new order takes 3 seconds, they’ve clearly played every trick to prevent cancellations. Making subscription cancellation this difficult is disgusting.
May 1, 2026
Unprompted review
Reply from Wine52
Hi Murad. Thank you for your review. We are sorry if you experienced difficulties cancelling your subscription. We offer all our customers a user-friendly help portal to answer any questions and help them quickly navigate through our cancellation process. If you did want to cancel but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers. If you require any further assistance you are welcome to contact us via our helpdesk in the first instance. We will be happy to answer any questions you may have.
Thanks Wine52
Free case = unwanted subscription
Free introductory case with plusnet (only pay the shipping). They then automatically sign you up to a £40 subscription which you can’t cancel online…. About 10 pages of “are you sure you want to cancel” with no actual way to cancel without calling them.
Seems deliberate miss-selling / blatant scam. I can’t believe plusnet even associates with them.
………
Updated 05/05/26
Cancellation was straight forward when calling the number advised. Still not happy I’m out of pocket.
April 1, 2026
Unprompted review
Reply from Wine52
Hi Euan. Thank you for your review. We are sorry that you were unaware of our subscription element. As part of your becoming a member of this exclusive club, the information detailing the subscription element was provided to you at each stage during sign-up. We also sent you our "Welcome to the Club" email immediately after completing your purchase. This email was sent to your registered email address and detailed your next billing date and cost. Additionally, your billing information and renewal date are always accessible at any time through the ‘Manage My Subscription’ section of your online account.
If you did want to contact us but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers.
Thanks Wine52
Thank you James.
James was so helpful and really friendly. He very efficently sorted by reason for calling out to a really satisfactory conclusion. Thank you James.
May 1, 2026
Unprompted review
Zayneb was incredibly friendly and…
Zayneb was incredibly friendly and managed to have a resolution to my enquiry very quickly!
May 1, 2026
Unprompted review
Really nice coffee
Easy to navigate website. Always updated on delivery & really nice coffee. Very helpful customer service too.
May 1, 2026
Unprompted review
Excellent Customer Service
Excellent Customer Service, great offers and great wines, a big thank you to fraser manson who helped me today with my query.
May 1, 2026
Unprompted review
I called to cancel my Wine52 and Beer52…
I called to cancel my Wine52 and Beer52 accounts. Shaun was very clear in the process and offered me incentives to not cancel. He was very helpful and the process is now complete.
May 1, 2026
Unprompted review
Very friendly
Very friendly, helpful, polite. A good experience. Thank you
May 1, 2026
Unprompted review
Polite and helpful in supporting me all…
Polite and helpful in supporting me all that they can
May 1, 2026
Unprompted review
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