I went to queue up at 8.10 am that Sunday morning. The shop staffs started to get the shop ready at 8.40. Even though it was about 8.50am they welcomed us in. By the time I paid for my stuff it was on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was at Bandar Puchong branch for a purchase .. greeted by a tall slim Chinese girl with glasses, she was courteous, patience and take opportunity to promote 2 type of samplings plus suggested ot... See more
Very convenient way to order Wing Heong products. Would have given 5 stars if there was option to order smaller 300g packages. Also there was no shipping tracking, making it hard to tell when delive... See more
"I've been buying Wing Heong BBQ meat for many years, and I'm always impressed by how it continues to taste the same—delicious and consistent. It's rare to find a product that maintains such high qu... See more
Company details
About Wing Heong BBQ Meat
Written by the company
Contact info
No. 2, Jalan 7/7 Taman Industri Selesa, 43300, SERI KEMBANGAN, Malaysia
- +60328568753
- hello@wingheong.com
- wingheong.com
4.6
Excellent
853 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Taste not good as before
August 18, 2023
Reply from Wing Heong BBQ Meat
Hi Chan, thank you for your time leaving your feedback on your recent order’s tasting experience with us.
We were genuinely sorry for that our product taste did not meet your expectation this time. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.
Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better experience soon.
Cheers~
Advertisement
Great food and great service
July 21, 2023
Good service n friendly
June 19, 2023
Taman Connaught Service Complaint
Dear Wing Heong team,
First of all, I like your bak kwa but not your services. I would like to make complaint for bad services I experienced at Taman Connaught outlet. I made purchases there twice with the same worker (didn't ask for her name but she was wearing specs). Her attitude is terrible and impolite. I asked her for more details about membership but she just ignored and answered with impatient attitude. Also, when I ask to weight the bak kwa myself just to make sure there's no any inaccuracy, she rolled her eyes at me?!?
Please provide more services training to your worker. Quality of product is important but service is also very important.
Hope to have a pleasant purchase next time at Taman Connaught with friendly staff (not the poker face like I owe her 100mil)
May 20, 2023
Reply from Wing Heong BBQ Meat
Dear Emeline Farm, apologize for the unpleasant experience you had been through on your past purchases with us in one of our Retail Store. We will take necessarily action on the particular staff you had mentioned. Very sorry that she did not explain well on the membership. I have included here for you to learn more about: https://wingheong.com/pages/reward
We are sorry that she did not let you to weight the bakkwa itself as that is not allowed. Rest assured that all our weigher has done periodic maintenance to ensure the precision is guaranteed. We do provide service training to our staffs to ensure that the quality of service of our brand. We are truly sorry that sometimes things turn sour. We hope to serve you better in your future visit.
Advertisement
Tasty but avoid inserting small pieces of meat
Nice and tasty BBQ meat, but avoid inserting small pieces of meat together with the normal sized meat pieces.
May 17, 2023
Wonderful customer service
Wonderful customer service. Great taste and very convenient.
April 19, 2023
this time i buy is very salty instead…
this time i buy is very salty instead of sweeetness.
March 15, 2023
Advertisement
The meat is dry and and over grilled
The meat is dry and and over grilled. Hope you can maintain the quality of the foods. Thanks
February 17, 2023
Reply from Wing Heong BBQ Meat
Hi Joey, thank you for your feedback on your recent purchases. We believe that when it comes to taste it really depends on personal taste buds. But not to worry, I will forward your feedback to our R&D team so that they could improve this matter in the long run.
The vacuum packaging is excellent n can…
The vacuum packaging is excellent n can customized.
Price is at the high side. May need to consider
December 16, 2022
fast delivery with proper packaging
December 21, 2022
Advertisement
I have been eating your pork since…
I have been eating your pork since 1970s
When studying in London in the 80s my friend will post to the UK !
Now I am buying for my grandchildren.
January 1, 2023
The taste of BBQ meat was not good as…
The taste of BBQ meat was not good as before, i bought it on 18/12/22 from Kepong branch. The most disappointed was the taste of the BBQ sliced pork was really bad. Not worth for the money I pay, decided to stop buying anymore
December 17, 2022
Reply from Wing Heong BBQ Meat
Hi Lim, thank you for your time leaving your feedback on your order’s tasting experience with us.
We were genuinely sorry for that our product taste did not meet your expectation that time. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.
Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better next level experience soon.
Cheers~
Easy to order
Easy to order, updates on order status, and timely and safe delivery. Very pleasant experience. Great job. Thanks
December 31, 2022
I trust this company product
I trust this company product. Very nice to eat & delicious. People have eat already will buy 2nd times.
December 30, 2022
Advertisement
The shop doesn’t have enough staff
The shop doesn’t have enough staff. If many customers inside, take long time to wait.
December 16, 2022
BBQ meat review
The delivery experience was good. The item was properly wrapped, and zip locked. The BBQ meat was fresh and juicy and I love the fact that they are individually wrapped with zip-lock bag. I love the taste of the 3 types of BBQ meat but maybe can reduce the sugar slightly. The meat floss was crispy and yummy.
November 21, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.