WiseHosting Reviews 1,118

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, making interactions a delight. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and efficient problem resolution. Reviewers note that the service is reliable and hassle-free, with servers performing well even under heavy load. The user experience is often described as smooth, with an easy-to-understand interface and intuitive panel controls. However, some people mentioned that the hosting service might not be the most beginner-friendly, particularly when navigating plugins and mods. A few other people also felt that certain aspects of server management, such as mod management and updates, could be more streamlined. Additionally, some customers found the terminology used for server specifications, like 'threads' or 'cores,' confusing and wished for clearer explanations.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, dedication, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support team as... See more

Response time

Reviewers consistently express satisfaction with the quick response times, often noting replies within... See more

Service

Clients share positive opinions on service, highlighting its speed, reliability, and overall quality, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more

Company replied

Rated 5 out of 5 stars

I had an issue downloading my world, and I got a response within just a couple of hours (Due to time zones, afterwards the response times were just minutes!). My issue was due to having to transfer pl... See more

Company replied

Rated 5 out of 5 stars

Normally I would not write a review however they responded in 2 hours to a hosting problem and fixed it so cleanly! The sign up process was also simple the the UI is easy! I will be using them wheneve... See more

Rated 5 out of 5 stars

they have fast responses from the support team, a clean and easy to follow interface, everything a hosting site needs to have. like just try it and you will never use other similar websites .


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About WiseHosting

Written by the company

WiseHosting makes it easy for Minecraft players to play together with friends, anywhere in the world.

Founded by Shulkercraft, which is one of the world's largest Minecraft YouTube channels with over 2 million subscribers.

In 2023, we launched with one clear mission: make it so simple that anyone can play Minecraft with friends in minutes. No tech skills required. Today, thousands of players trust WiseHosting with their Minecraft worlds. Real Minecraft players work on our team, answer your support tickets, and actually care about your server.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

cobblemon server 3 month plan

amazing server ive had for 2 months now for my friends to play cobblemon. fast replies with tickets and support, friendly staff and are happy to help. lots of ram and gbs for map/file storage for decent pricing. 100% uptime

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Zach K is Perfection

Zach K. was very attentive to my issues and was quick to respond with the right information and attitude. I was getting frustrated with the issues I was experiencing and with Zach's guidance and clear direction, I was able to get the server and instances properly setup. I'm still working on issues with mods but I have full faith and confidence that the WiseHosting support team will be able to help me out.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The person who assisted me (Rainer T.) was absolutely amazing. He is very kind and understanding, and made my refund process smooth and quick. 10/10, please consider making him staff of the week, or is you dont have that, make it just for Rainer.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Solid Server Host

I had a server for a bit, and the set up is easy. The home page can be a little counter-intuitive at times, but it's all pretty straight forward. I had some connectivity issues and support did an amazing job to help fix the problem. Would ABSOLUTELY reccomend to anyone looking to host a server.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Super happy

Issue with provision at time of order, but was resolved in reasonable timeframe. Great attitude from support and excellent quality latency, ease of dashboard UI, comprehensive library of mods / addons, A+++

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Love WiseHosting!

I've used WiseHosting for 3 separate servers now and have been amazed by their customer service and quality! Would totally recommend using if you're looking for a low-cost server that runs smoothly! (personal thanks to Rainer T. for recently helping me)

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Best support ever

Best support ever. Quick reply , easy to understand.
And if i cant solve the problem they just fix the issue with the server for you. Really good host, never laggs and really good and easy to understand UI.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Smooth Gameplay

We are very satisfied with this Minecraft portal and we really enjoy using it. For us, who don’t fully understand all the technical things, it’s a huge advantage that we can always rely on them. Whenever we have a problem or don’t know what to do, they are always willing to help and fix everything.

We really appreciate how quickly they respond and how they always try to find a solution as fast as possible.

Some of them even have a great sense of humor, which makes us laugh a lot. It sometimes feels more like talking to friends than just support. Everyone there has their own personality, but overall the atmosphere is always great and friendly.

Another big plus is that everything works smoothly. We don’t have to deal with anything complicated – we just start the game and everything runs perfectly. The world doesn’t lag, we don’t have any problems, and everything just works as it should.

Thanks to them, we can enjoy our Minecraft world without stress or unnecessary complications. The communication is friendly, but also professional, which we value a lot.

We highly recommend them to anyone looking for a reliable Minecraft server or portal. We are very happy we found them and we will definitely continue using their services in the future 😊thank you Team

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Long story short

Long story short, my server did not autorenew, leading to my entire server being closed and then deleted. I figured that was that, and honestly, I was raging. I filled out a ticket mostly to rant about this absolute nonsense, only for the staff member to actually still have my server information. He rebooted the entire thing in like five minutes with no hassle. Unbelievable customer service; cannot be happier.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

The best Minecraft host I've used so far

WiseHosting, so far, has given me stellar support. Zach saved my sanity a couple nights ago, lol. I also love the fact that Wisehosting backups are useful, unlike another host I used recently. I am very satisfied with WiseHosting.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST HOSTING I'VE EVER SEEN!!

I created a modded Minecraft server for some friends and me to play on. When we started the world, we ran into a problem: we couldn't jump in the world we created.
I opened a support ticket on the server's website to report the problem, and after doing so, I started investigating whether I could solve it myself. I had to restart the world to see if that would work, and it worked! IT WORKED!!!!
Before I knew it, Wisehosting's customer service responded within hours of me reporting the problem. They are very quick to respond and help their customers. ATTENTION!: REMEMBER TO INCLUDE PROOF OF THE ERRORS YOU ARE EXPERIENCING IN YOUR SUPPORT TICKETS SO THEY CAN HELP YOU MORE THOROUGHLY.

April 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look