I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more
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its ok, but its a little laggy. but can you please make the datapack section for all datapacks, not just vinilla tweaks. and add crafting tweaks??!!
amazing server ive had for 2 months now for my friends to play cobblemon. fast replies with tickets and support, friendly staff and are happy to help. lots of ram and gbs for map/file storage for decent pricing. 100% uptime
Zach K. was very attentive to my issues and was quick to respond with the right information and attitude. I was getting frustrated with the issues I was experiencing and with Zach's guidance and clear direction, I was able to get the server and instances properly setup. I'm still working on issues with mods but I have full faith and confidence that the WiseHosting support team will be able to help me out.
The person who assisted me (Rainer T.) was absolutely amazing. He is very kind and understanding, and made my refund process smooth and quick. 10/10, please consider making him staff of the week, or is you dont have that, make it just for Rainer.
I had a server for a bit, and the set up is easy. The home page can be a little counter-intuitive at times, but it's all pretty straight forward. I had some connectivity issues and support did an amazing job to help fix the problem. Would ABSOLUTELY reccomend to anyone looking to host a server.
Issue with provision at time of order, but was resolved in reasonable timeframe. Great attitude from support and excellent quality latency, ease of dashboard UI, comprehensive library of mods / addons, A+++
I've used WiseHosting for 3 separate servers now and have been amazed by their customer service and quality! Would totally recommend using if you're looking for a low-cost server that runs smoothly! (personal thanks to Rainer T. for recently helping me)
My issue was resolved. The staff personally verified my server was working and helped me to identify the problem. It was a pleasant experience, and the ticket system is nice.
Best support ever. Quick reply , easy to understand.
And if i cant solve the problem they just fix the issue with the server for you. Really good host, never laggs and really good and easy to understand UI.
10/10 reliable stuff
They ensured that I was able to understand the core issues through gentle explanations
Very fast response, nice and effective at dealing with the problem, no complaints here.
We are very satisfied with this Minecraft portal and we really enjoy using it. For us, who don’t fully understand all the technical things, it’s a huge advantage that we can always rely on them. Whenever we have a problem or don’t know what to do, they are always willing to help and fix everything.
We really appreciate how quickly they respond and how they always try to find a solution as fast as possible.
Some of them even have a great sense of humor, which makes us laugh a lot. It sometimes feels more like talking to friends than just support. Everyone there has their own personality, but overall the atmosphere is always great and friendly.
Another big plus is that everything works smoothly. We don’t have to deal with anything complicated – we just start the game and everything runs perfectly. The world doesn’t lag, we don’t have any problems, and everything just works as it should.
Thanks to them, we can enjoy our Minecraft world without stress or unnecessary complications. The communication is friendly, but also professional, which we value a lot.
We highly recommend them to anyone looking for a reliable Minecraft server or portal. We are very happy we found them and we will definitely continue using their services in the future 😊thank you Team
10/10
But please add tokyo server
I'm waiting for this for so long
Long story short, my server did not autorenew, leading to my entire server being closed and then deleted. I figured that was that, and honestly, I was raging. I filled out a ticket mostly to rant about this absolute nonsense, only for the staff member to actually still have my server information. He rebooted the entire thing in like five minutes with no hassle. Unbelievable customer service; cannot be happier.
WiseHosting, so far, has given me stellar support. Zach saved my sanity a couple nights ago, lol. I also love the fact that Wisehosting backups are useful, unlike another host I used recently. I am very satisfied with WiseHosting.
I created a modded Minecraft server for some friends and me to play on. When we started the world, we ran into a problem: we couldn't jump in the world we created.
I opened a support ticket on the server's website to report the problem, and after doing so, I started investigating whether I could solve it myself. I had to restart the world to see if that would work, and it worked! IT WORKED!!!!
Before I knew it, Wisehosting's customer service responded within hours of me reporting the problem. They are very quick to respond and help their customers. ATTENTION!: REMEMBER TO INCLUDE PROOF OF THE ERRORS YOU ARE EXPERIENCING IN YOUR SUPPORT TICKETS SO THEY CAN HELP YOU MORE THOROUGHLY.
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