Wizfair Travel Reviews 

1,233
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their exceptional helpfulness, professionalism, and efficiency in resolving issues. Many people highlight the ease and seamlessness of the booking process, appreciating the clear explanations and responsive customer support for a stress-free experience. However, some customers also noted significant issues with their bookings, including flights changed without consent, leading to longer travel times. A few people reported misleading interfaces or fees, and some found customer support unhelpful when trying to resolve booking problems, sometimes resulting in invalid bookings or higher prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, patience, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting quick responses and... See more

Service

Reviewers highlight positive aspects of service, often praising the speed, efficiency, and helpfulness of the... See more

Booking process

Customers had positive experiences with the booking process, often highlighting the ease and... See more

User experience

People report positive experiences with the user experience, with many finding the process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Let me start off by saying that our experience with Vivian was exceptional. The work done was great and we were walked through each step and believe me, we needed some guidance. We came by Wizfair... See more

Rated 5 out of 5 stars

Excellent post-sale support. Will helped me tremendously and handled everything with great professionalism and efficiency. Thanks to his support, I was able to arrive on time without any issues. He... See more

Rated 5 out of 5 stars

What I liked most was that the call was picked up and answered on a Sunday afternoon within 5 rings and attended to by Mr Daikho Moore very courteously . Did a quick cross check of my credentials and... See more

Rated 5 out of 5 stars

I had a great experience using this company.,Specially Daiko Moore was very helpful.The booking process was simple and straightforward, and everything was clearly explained. Customer service was respo... See more


Company details

  1. Travel Agency

Written by the company

Wizfair Travels Deals in Domestic & International Flights & Packages At Affordable Price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,233)

522 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

scammers

scammers , your visa will be stolen and stole money from your visa , will deceive you and ask you mor money after you do the reservation . my visa was stolen and after two months of reservation found out they never confirmed the reservation with airline . all positive reviews are fake

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Daikho did a wonderful job

Daikho did a wonderful job. Worked with me for 90 minutes eventually getting seat assignments to work with Air New Zealand and United, entering frequent flyer numbers, arranging upgrade payments, etc. He was really competent and patient.

June 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Jack is the man!

Jack has been very patient and helpful with me. He helped resolved my issues and found a solution for it.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, my call went through right away without any music or waiting time. Dexter was really helpful, he made my request quick and easy. 100% recommended

June 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam website BEWARE compromises your CC

Scam website BEWARE! After booking a one-way flight with them from Skyscanner, my CC was immediately compromised the following day. Unauthorized test charges alerted by CapitalOne. I checked my flight confirmation email with Alaska Airline, they confirmed it was an empty booking number and not valid. I immediately filed a charge back claim through CapitalOne. Calling WizfairTravel support is useless, they’ll ask for booking number and leave you on hold until you hang up. Reported to BBB and FTC as well.

May 31, 2026
Unprompted review
Wizfair Travel logo

Reply from Wizfair Travel

We’re truly sorry to hear about your experience. To help us investigate this matter thoroughly, could you kindly provide additional details such as the date of the transaction, the transaction amount, or the Booking ID? This will allow us to pull up the relevant information and review the case in detail. Please rest assured that we take such matters very seriously, and a proper investigation will be conducted once we have these details.

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Rated 5 out of 5 stars

I recently booked my return flights to…

I recently booked my return flights to Bangkok from the UK through Wizfair Travels, and I had a great experience. The whole process was smooth and straightforward, and the service was excellent from start to finish.

What I appreciated most was the level of communication. Mark kept me informed throughout the booking process and even called to confirm that everything was booked correctly and ready to go. It was reassuring to have that personal touch and know that everything had been taken care of.

A big thank you to Mark for his professionalism, helpfulness, and prompt responses. I would definitely recommend Wizfair Travels to anyone looking for reliable travel services and wouldn't hesitate to use them again in the future.

May 10, 2026
Unprompted review
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