Purchased Mercedes gle 450 manual as software based, took a little bit of time to figure out how to use it. Customer service was great, replied within 30 minutes. I thought I will needed remote instal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Works, the promoted manuals are actually available for download. However, depending on what car or OEM you choose, several GB of data are downloaded and you only have 5 attempts to download it. Then,... See more
Contact was made with me quickly when my problem occurred. Advice to fix was supplied by David to rectify issue, files supplied and this made it easy to get the program up and running. A pity other s... See more
I initially gave a hugely negative review of the manual that I downloaded. I was contacted by Workshopmanuals and they graciously pointed out my error in viewing the content. Upon further check... See more
Company replied
4.1
Great
189 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Apparent fraud
This site looks serious and legit but is apparently a scam. The download link I bought, only provided a jpg image of the front page of the repair manual. Never a response from customer service from email, chat nor contact page. I reported my experience to my credit card company after two weeks and got a refund.
June 15, 2021
Unprompted review
Reply from Workshopmanuals
We always send downloads to the email it was bought from.. If you didn't get your download send us the order number and your name we will be sure to generate a new download link for you. The support email is dwsm145@gmail.com Thanks so much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.