World of Solar Ltd 

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See what reviewers are saying

Rated 1 out of 5 stars

I don't recommend world of solar! Very expensive! If you want endless problems and your concerns ignored and lied to you can find a company much cheaper offer at least! I have waited over year after... See more

Rated 5 out of 5 stars

I'm giving WoS a 5 star review. Not everything went perfectly, but the staff have a culture of wanting to help and they deliver a really good installation. Special shout to Ash for turning up on t... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the process from start to finish. First we were given via a zoom call the sales process which included pictures with an explanation. On the day they were fitted, two guys to fit the... See more

Rated 1 out of 5 stars

Solar panels were installed in December Last year. I have never received the necessary certificates so power exported to the grid isn't being paid for. I have tried contacting them many times but the... See more

Company details

  1. Green Energy Supplier
  2. Energy Equipment and Solutions
  3. Environmental Renewable Natural Resources
  4. Solar Energy Company

Written by the company

At World of Solar our ethos is “can do” and “caring” so when problems happen we will find and implement solutions, even when the solution is an additional cost to World of Solar, we will do what is right to ensure the job gets done properly. We are ethical and caring and we take customer satisfaction very personally. We are here for the long term and our goal is to support our customers through every aspect of their solar journey and to be there to answer every question/ need you may have from start to finish and far into the future. So we ask if problems do occur, judge us not by the problems that may have arisen, but by solutions we find and the end result we deliver.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How good was the installation. Excellent

From start to finish the company was professional and efficient. The sales person responded to my quirky needs, even when he was on holiday. The surveyor arrived as date and timed and again understood my quirky needs for the installation. The scaffolder also where efficient. The only hiccup was the installers did not arrive with enough cable to cater for the long run demanded by my quirky installation. They managed to overcome this problem. The team of three, divided their tasks and worked with efficiency, completing and commissioning the system within a days work. Unfortunately, the hand over was a little sketchy but this was remedied by very effective telephone support in the following days.
I have one little grip, not with World of Solar, but with the company, Growatt, who administer the controlling software's customer interface. There are two modes of viewing the performance of this software, one on an app (Shine) and one through a browser. They both need polishing a little and can be clunky. The best is the browser one which gives better feedback and better ways of changing setting. Which should only be done with great caution and knowledge.

August 7, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi John,

Thank you for taking the time to write this detailed 5* review.

Here at World of Solar, we always ensure for a clear line of communication from beginning to end as it enables for a efficient and stress-free installation day. It is therefore wonderful to hear that you found the company to be professional and efficient.

Your kind words about the representative, surveyor, scaffolder and installation team will be passed.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar


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Rated 5 out of 5 stars

I had my solar panels and batteries…

I had my solar panels and batteries installed in August. From the initial quote, to installation, the company was very professional and responsive.

The quality of the work was excellent. The team turned up at 8am, and finished by teatime. Most importantly, I’m now seeing a big decrease in my energy costs. Ian

August 23, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Ian,

Thank you for taking the time to write this review.

It is amazing to hear that you had a pleasant experience with World of Solar. Our team take a lot of pride in their work, to ensure that they deliver the best possible customer service, therefore it is wonderful that you received this. Your kind words will be passed onto the installation team.

We are very glad to hear that your system is working well, especially as it was installed 3 months ago. Customer care is paramount to us at World of Solar, and we are pleased that you found us professional and responsive from the very beginning.

Happy saving and thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Solar Panel Installation

They arrived on time First class service from Zak Taz Charlie and Danny.Very tidy workmen fully conversant with everything and explained fully the workings and even I understood

November 3, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Michael,

Thank you for taking the time to write this 5* review.

Customer service is very important to us at World of Solar, and it is great to hear that you experienced first class service. We always want to ensure our customers have a stress-free installation day and are comfortable with their installed system. Your kind words regarding Zak, Taz, Charlie ad Danny will be passed on.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 4 out of 5 stars

Recommended Solar Installers.

Very knowledgeable and helpful people to deal with.
Made a great job of our battery storage installation.
Very competitive price to.

August 1, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Philip,

Thank you for taking the time to write this review.

Here at World of Solar, we always want to ensure that our customers are happy and comfortable with their solar installation. We enable this is by answering all their questions and queries regarding solar. It is wonderful to know that you found our team to be very knowledgably and helpful when it came to this.

Thank you for the recommendation and choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar.

Rated 5 out of 5 stars

Great process from initial contact…

Great process from initial contact through to installation team. Good clear communication. Solar panels are doing what they should.

May 25, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Michael,

Thank you for taking the time to write this 5* review.

We are beyond pleased that you had a great process and experience with World of Solar. Ensuring that there is a clear line of communication from beginning to end is vital to World of Solar as is enables for a efficient and stress free installation day.

We are glad that your system is working as it should do, and we look forward to hear more about your solar journey.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

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Rated 5 out of 5 stars

No hard sell

No hard sell. Jacob Lipscombe provided excellent factual advice with regard to the Solar installation process. The actual supply and fit went smoothly, well within time expectation and conducted by a very affable, easy to get on with crew of 3. The proof of expected performance should become obvious over the coming seasons which I confidently expect to be in line with that reasonably forecast at day one

October 5, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Geoffrey,

Thank you for taking the time to write this 5* review.

We are so pleased to hear that you had a great experience with World of Solar. We always strive for delivering the best possible customer service we can, and its wonderful to know you experienced this.

Ensuring our customers are happy and confident with their installed system is paramount to us, and this is illustrated through the knowledge our sales representatives and installation team have. It is great to know that you had received excellent factual advice from Jacob and had a great encounter with the installation team.

Your kind words about both Jacob and the installation team will be passed on.

Thank you for choosing World of Solar for all your solar needs.

Warmest regards,
The team at World of Solar

Rated 5 out of 5 stars

A very happy customer.

Great clear communication, helpful and easily contacted, the complete team, from sales, installers and office staff. The product itself is working fine with the batteries,etc, fitted in the loft, so out of the way.

September 25, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Roderick,

Thank you for taking the time to write this review!

We are very pleased to hear that you are a very happy customer and that you had a pleasant experience. Here at World of Solar, we always try our best to ensure that our customers are completely satisfied and comfortable with their installed system.

To ensure our customers are comfortable, we always guarantee a clear line of communication between themselves and the company. Communication enables for an efficient, stress-free installation day. Thereby, it is wonderful to hear that you experienced great clear communication and found the team from sales, installers, and the office to be easily contactable.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar.

Rated 5 out of 5 stars

World of Solar provides excellent service

I approached World of Solar on the recommendation of a friend … this company is extremely well organised and efficient. I have just had solar panels and battery system installed by them. Danny and Luke, the installation team, were very hard working and extremely expert at their job, dealing very positively with the access difficulties caused by my location. I am very pleased with the system that has been installed, and with the service provided by the company.

September 22, 2023
Unprompted review
World of Solar Ltd logo

Reply from World of Solar Ltd

Hi Denise,

Thank you for taking the time to write this review.

We are beyond pleased that you trusted your friend's recommendation and chose World of Solar for your solar installation.

At World of Solar we always strive for an efficient and effective process from beginning to end to ensure for a stress-free installation day. It is wonderful to hear that you experienced this with our installation team. Your kind words about Danny and Luke being hard working and excellent at their job will be passed on.

We are happy to hear that you are very pleased with your installed system and the excellent service of World of Solar.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar.

Rated 5 out of 5 stars

A1 from the start

A1 from the start, Sorry it's taken a while for me to do this, It been a journey of over 12 month finding the right company and listening to a lot of Bull. Jimmy was so patient with all our questions and alterations that he made it a pleasure, every step of the way seemed to just happen so smoothly ... I meet a lot of trades and I can only wish they were as polite, respectful and punctual as Zak, Danny and Luke, They were the best they explained every step of they way, and left the house as they found it .. Thank you boys a great team.
And not forgetting the office crew ... All the paperwork and invoices all promptly sent to us and explain ... Thank you all .. Highly recommended

August 10, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Nick,

Thank you for writing this detailed 5* review.

It is a big decision to make the jump to having solar installed, and an even bigger one to find the right company. Here at World of Solar, we are beyond happy that you chose and trusted us for this journey.

We always want to ensure that our customers are happy with their decision and have a say in what they want their installation to comprise of. We never want customers to be pressured or forced to having something they do not want. Therefore, it is amazing to hear that you experienced a patient, stress-free process at the beginning with Jimmy and all your questions were answered.

Professionalism is very important to us at World of Solar, and it is great to hear that you found the installation team to be polite, respectful, and punctual. Your kind words will be passed on.

Thank you for your future recommendation and choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar.

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Rated 5 out of 5 stars

Solar PV and Battery Installion

From the outset with Matt, World of Solar have been very supportive and knowledgeable, all my questions regarding the Solar PV and battery installation were answered clearly. On the day of the installation the team of Zak, Taz and Theo arrived on time and set about with their work professionally explaining what was going on at each stage. The installation was completed quickly and tidily. I would not hesitate in recommending them.

September 22, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Jeff,

Thank you for taking the time to write this 5* review.

It is wonderful to hear that you felt supported from the very beginning and that all your questions were answered clearly. Ensuring that our customers are happy and comfortable with their solar installation is very important to us, and it is great to know that you are.

We always try to make the day of installation as quick, efficient and effective as possible to ensure for a stress-free day. Knowing that you experienced this with the installation team is great.

Your lovely words about Matt, Zak, Taz, and Theo will be passed on.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar.

Rated 5 out of 5 stars

Solar install…

The whole process from start to finish was a stress free experience. The help from Matthew at the start, with his advice and planning of the system with an easy to understand explanation was great ,he took his time to answer all my questions and those he did not know were passed to the technical team. The interaction with Connie and Milly in the office was good replying to emails and phone calls with quick responses and keeping me updated with install dates . The scaffolders arrived when supposed to and made sure i still had access to my garage and could not be faulted. The Surveyor Barrie was more than helpfull answering any questions regarding location of install. Callum and Taz arrived promtly on the morning of install were happy to spend time going through everything before they started. Their work was neat and tidy with all cables trunked and made safe they cleared up and left no mess. The cable was hidden outside behinnd the downpipe with a lot of time taken to find the best route . The install went without any issues and Callum spent time going through everything showing me how everything worked and connecting to my wifi and answering any more questions i had. Later that day the data logger stopped working and after talking to Milly, she had Callum call me who arranged to have a new one sent to me and was happy for me to call him after work to go through the connection process when it arrived. The whole process from start to finish was made so easy, dealing with helpfull and polite individuals who do what they say they will do in todays climate of automation is something to be praised.

August 18, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi,

Thank you for taking the time to write this five star review.

We are pleased to hear that you had a stress free experience from start to finish. Here at World of Solar, we always strive to ensure the process from beginning to end is as efficient and smooth as possible. We want to ensure that our customers are happy with the process and are stress free through out.

It is lovely to know that all your questions and queries were answered. We always ensure that our customers are happy and comfortable with their system and how it works. It is great to hear that the installation team talked you through it all.

Your kind words about Matthew, Callum, Taz, Milly and Connie will be passed on.

Thank you for choosing World of Solar,

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Off-grid solar solutions

When you are installing an off-grid solar system Malcolm Stevenson and Callum Millar are the people you need to deal with. They know what they are doing and they are prepared to work with you to find the bespoke solutions to your problems. We were lucky to find them

August 15, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Stuart,

Thank you for taking the time to leave this 5* review.

Here at World of Solar, professionalism is very important to us, and we always ensure that we know as much as possible in order for our customers to feel comfortable and confident with their installation. It is lovely to hear that you were happy with Malcolm and Callum and found them to be very knowledgeable. Your kind words about the two of them will be passed on.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

We only have good things to say about…

We only have good things to say about this company. They installed the panels in one day and were very informative about the process and what they were doing.
They were very patient with all our queries and after sales care has been exceptionally good. A trustworthy company who care about their customers and offer good value for money.

May 25, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Linda,

Thank you for writing this 5* review.

We are pleased to hear that you only have good things to say about World of Solar. We always strive for the best outcome and always put the customer's satisfaction before everything else. It is amazing to hear that you felt that you were cared for by the company, and experienced exceptionally good after sales care.
Your kind words will be passed on.

Thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar





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Rated 5 out of 5 stars

Bravo World of Solar

The whole process was ultra smooth and efficient from our first telephone call with Dave through to receiving the final documentation. The 16 panels, bird protection and battery were installed in one day. I’m afraid to say I can’t name the installers (my memory isn’t what it was) but they were polite, helpful and left the area tidy and clean. We have found the whole team at WOS very helpful, knowledgeable and polite. Nothing seemed too much trouble. We would highly recommend going “green” which not only gives us a good feeling, it is saving us money - we are currently importing very little from the grid.

July 18, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Janet and George,

Thank you for taking the time to write this 5* review.

It is wonderful to hear that you are pleased with the overall process from beginning to end. Ensuring that there is a clear line of communication from beginning to end is vital, as it enables for a smooth and efficient installation. Hearing that you felt the whole process was ultra smooth and efficient is lovely to hear.

Here at World of Solar, professionalism is very important to us, and to know that the installers were polite and helpful is great. Your kind words will be passed on to the installation team

Happy saving and thank you for choosing World of Solar for your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 4 out of 5 stars

Solar Panel instalation problem

Our installation was not easy for Jamie's team, the slates on our roof are nearly 100 years old and cracked very easily. The installation team did not seem worried about it but it slowed the process and they needed 4 days to complete the installation which was done very profesionaly. The only problem we had was that when the scaffolding went up they needed to put a support plank on the front porch and in order to reach the back near the wall they managed to break several slates, I immediately sent before and after photos to Jade at World of Solar who passed the problem on to Laura, who contacted me to say she would investigate. During the installation I was assured that once the scaffolding came down they would repair any broken slates so I relaxed. The scaffolding came down and unfortunately they managed to break even more slates, so I sent another photo to Laura asking for the rectification to be done, I then got an email from Greg the Operations Manager requesting photos which I sent on July 5th and unfortunately we have not heard from them again.
It is a shame that a company with such a glowing reputation, should spoil an otherwise faultless installation by not rectifying a minor problem at the end. My mistake was to pay the full amount promptly, I should have retained enough to cover the extra cost.
I ended up getting the porch repaired by a local roofer at extra cost to me.
Future customers beware if you have a slate roof.

June 2, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Steve,

Thank you for taking the time to write this honest review.

We would like to extend our sincere apologies for the inconvenience you experienced with the minor problem at the end of your installation. We understand how frustrating it must have been to have to arrange the repair yourself, and deeply regret any inconvenience this may have caused.

Upon reviewing the situation, we found that the issue you faced was related to the work carried out by the third-party scaffolders. While we always strive to provide a seamless and faultless installation process, we rely on external contractors for certain aspects of our projects. In this instance, we had entrusted the scaffolding company, who assured us that they would take care of any necessary repairs.

We take full responsibility for the breakdown in communication, and we have taken immediate steps and will be more vigilant in our oversight of any external contractors we engage in the future.

Regarding the extra cost for the repair, we have discussed the matter with you, and we have agreed to cover the cost.

We very much appreciate your feedback and we will use it as an opportunity to improve our processes and communication to prevent similar situations from occurring again.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Great job all around WoS.

World of Solar was great all the way around. Helpful discussion before purchase including suggestion to add a storage battery; brilliant all black panels; reasonably rapid installation after agreeing contract, but superb installation by the 3 fitters; not cheap but reasonable given the quality of everything. And when we get some sun, they work a treat, helping during the day and at night via the battery. We'll done and thanks.

July 4, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Andrew,

Thank you for writing this 5* review!

Here at World of Solar we would never pressure anyone into purchasing solar, which is why an initial discussion before the big decision is paramount. We want to ensure that our customers are happy and comfortable before taking the eco jump. Thereby, it is wonderful to hear that you felt that the discussion before was so helpful.

We are beyond pleased to hear that your system is fully working and that you have found it to be helpful during the day and at night via battery.

Thank you for your kind words and choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Install 02 06 2023

From start to finish this company has been really good. Sales are polite, technically really good and know exactly what they are selling product wise,
Install was booked because our house is next to a church and graveyard there were strict rules where the scaffolding could go but the scaffolders got around any problems, installation team were great again very technical and happy to answer any questions relating to the kit and install.
Aftercare has been really good with rapid email support when needed.
Would recommend WOS to anyone that is unsure about Solar as they will answer all questions openly and they also offer HIES protection

June 2, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Louise,

Thank you for taking the time to write this 5* review.

We are beyond pleased to hear that you had really good service from start to finish. Ensuring that there is clear line of communication throughout is vital to us at World of Solar as it ensures for a smooth, effective and efficient installation. Hearing that the aftercare was really good is great, as ensuring that the customer is comfortable and happy using their new installation is very important.

It is lovely to know that all you questions and queries were answered and felt knowledgeable about your installation. Our teams from the sales to the installation to aftercare, all take great pride in the work, and are always more than happy to help our customers.

Thank you for the recommendation, and choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

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Rated 5 out of 5 stars

AS GOOD AS IT GETS

The service was start to finish first class. The scaffold team were excellent, highly profesional, safe and very pleasant. Likewise the initial contact, the survey were great, and the PV installation team tremendous ambassadors for the World of Solar team. I cannot fault the service, even the scaffold team dismantled the scaffold a day early when we requested this. The 2 man team were stars. Most highly and unreservedly recommended.

July 19, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Callum,

Thank you for taking the time to write this 5* review!

We are very pleased to hear that you had first class service from beginning to end. Ensuring that our customers are happy with their installation is very important to us.
Hearing that you cannot fault the service is wonderful to know, especially as professionalism is very important to us at World of Solar.

Your kind words about the scaffolding team and installation team will be passed on.

Thank you for the future recommendation and choosing World of Solar for your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Excellent all round.

The World of solar experience was positive from the start. Lizzie helped us enormously to understand the system and its operation and we achieved the best arrangements and financial agreements with the minimum of fuss. Zac, Danny and Luke made an excellent job of the installation being efficient, hard working and most personable the whole time. The finished system looks great, is hardly noticeable in terms of cabling and adjustments to the electric meters and clever in locating the required inverter, battery and switches in exactly the right place. We are extremely pleased and would thoroughly recommend the company, the employees and the process. Needless to say we are also very pleased with the generation of our own electricity, its storage and potential for selling to the grid.

July 10, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Angela,

Thank you for taking this time to write this 5* review.

It is wonderful to hear that you had a positive experience from the very start of this journey. Customer satisfaction is very important to us at World of Solar, to ensure that the customers are happy and comfortable with the installation they have. Lizzie is incredibly knowledgeable and it is amazing to hear that all your questions and queries regarding the system and how it operates were answered thoroughly. Your kind words about her will be passed on.

Efficiency is a trait we always strive for, as it enables for a smooth, effective, stress free installation. Hearing that you are extremely pleased with your installation and how efficient the installation team were is wonderful.

Happy saving and thank you for choosing World of Solar for all your solar needs.

Warmest Regards,
The Team at World of Solar

Rated 5 out of 5 stars

Solar panels and battery package

So I searched the net for a while and contacted many companies regarding Solar panels.
World of Solar stood out as they were competively priced and responded in a timely manner. Matthew was my point of contact and he explained the process in detail answering all my questions and what system would suit my household needs.
I decided to have my panels installed.
This was carried out by a team of experts - Zak, Callum and Dany. Complete professionals, system installed on time, done neatly and with extreme care. Start to finish truly 5 star and I would highly recommend them without hesitation.
Thank you Saurab

June 28, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Saurab,

Thank you for taking the time to write this 5* review!

We are pleased to hear that you had a great experience with World of Solar, and felt that we were the right company for your solar installation.

Ensuring that there is a clear line of communication throughout the process of the installation is very important to us. We want to ensure that our customers as happy and satisfied with every step being taken, and its wonderful to hear you experienced this. Our customers are our main priority, and we always make sure that they are comfortable and knowledgeable when using their system.

Your kind words about Matthew and the installation team, Zak, Callum and Danny, will be passed on.

Thank you for the recommendation and choosing World of Solar for all your solar needs.

Warmest Regards,

The Team at World of Solar

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