World of Solar Ltd 

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See what reviewers are saying

Rated 1 out of 5 stars

I don't recommend world of solar! Very expensive! If you want endless problems and your concerns ignored and lied to you can find a company much cheaper offer at least! I have waited over year after... See more

Rated 5 out of 5 stars

I'm giving WoS a 5 star review. Not everything went perfectly, but the staff have a culture of wanting to help and they deliver a really good installation. Special shout to Ash for turning up on t... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the process from start to finish. First we were given via a zoom call the sales process which included pictures with an explanation. On the day they were fitted, two guys to fit the... See more

Rated 1 out of 5 stars

Solar panels were installed in December Last year. I have never received the necessary certificates so power exported to the grid isn't being paid for. I have tried contacting them many times but the... See more

Company details

  1. Green Energy Supplier
  2. Energy Equipment and Solutions
  3. Environmental Renewable Natural Resources
  4. Solar Energy Company

Written by the company

At World of Solar our ethos is “can do” and “caring” so when problems happen we will find and implement solutions, even when the solution is an additional cost to World of Solar, we will do what is right to ensure the job gets done properly. We are ethical and caring and we take customer satisfaction very personally. We are here for the long term and our goal is to support our customers through every aspect of their solar journey and to be there to answer every question/ need you may have from start to finish and far into the future. So we ask if problems do occur, judge us not by the problems that may have arisen, but by solutions we find and the end result we deliver.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service, highly recommended.

World of Solar has given exceptional service from enquiry to after sales. Bobby contacted me immediately after I submitted the enquiry for a quote and additional information, and was available whenever I had more questions, always able to answer. The set up was desgined specifically to best suit my home and needs, not just a standard set up offered to everyone. The survey was booked in at a time to suit me, and I didn't have to wait long for the install. The guys who came to do the install did a fantastic job, their workmanship was clean and of a high quality, they were polite and tidied up before they left.

I would recommend World of Solar to anyone looking to get panels.

March 13, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Andy,

Thank you for your glowing review.

We are pleased to hear that you have received such exceptional service throughout your journey with World of Solar. It's great to hear that you were pleased with our bespoke design service.

We will pass your thanks over to the install team members!

Warm Regards,

The Team at World of Solar

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Rated 5 out of 5 stars

Solar and battery storage system

From my first enquiry about a system for my bungalow to the fitting and showing me how to use the app on my phone, the company has been fantastic.
The installation was done with professional level what I would be proud to show.
The fitters Zak,Taz and Sonny were a pleasure to let into my home , polite and respectful, quick and well organised, and left my place clean and tidy.
I would recommend them and the company to anyone.
Would also like to praise the members of staff on the team behind the scenes, on the phone and designing, always polite and friendly, and most importantly knew what to do , and the product they sell.
Chris

March 14, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Christopher,

Thank you for your 5* review.

It's great to hear you have received such a fantastic service throughout your journey with World of Solar. It's lovely to hear you would be proud to show off your installation due to the professional level that has been provided by our team.

We will of course pass your feedback over to the team members you have mentioned.

Thank you for recommending us and thank you for choosing World of Solar.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Good experience in Guildford area

Our experience of World of Solar has been good throughout the process. The sales representative was very knowledgeable and quick to respond to queries that I had. The installation date was only about a month after the order was placed and the whole installation went very smoothly. The scaffolders were courteous and did an excellent job bridging over our conservatory without any problems. The solar panel installation team were excellent and ensured that the panels were nice and symmetric relative to the roof lines and the installation of the battery and inverter and associated cabling was very neat. So far the system has performed up to expectations and the software app has worked well. I have no problem recommending this company

February 28, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Philip,

Thank you for taking the time to write a 5* review for us.

This in depth review of the service is so helpful for our customers and team members. It's great to hear that you felt confident the staff were knowledgeable with answering all of your queries.

We do like to make sure our panels are neat and symmetrical where we can, so it's great to know that you felt this was done with your particular installation.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Tidy installation and continous help

Installation was very neatly done; only cabling I can see is in the attic and bit on the outside and that all looks very tidy.
World of Solar have also been very helpful in advising on the post installation part (signing up for export to grid, tariffs etc).
Happy customer.

January 27, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Paul.

Thank you for your review.

We always aim to make cabling as tidy as possible when we are installing. We are pleased that in this instance you are happy with how it has been installed.

It's great to hear you are taking advantage of all the energy savings, including the export to grid!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Great service

Great service, great installation team and great support team - answered all my questions. Definitely recommend them.

February 23, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Ian,

Thank you for taking the time to write a 5* review for us.

We are really pleased that you received a great service and that our knowledgeable team answered all of your questions for you!

Warm Regards,

The Team at World of Solar

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Rated 5 out of 5 stars

Good experience

From my first call to the installation the sales staff and installers were very polite and helpful.
The sales contact Lizz was very helpful and answered all my questions and concerns, and has a good knowledge of the equipment.
The two installers were very polite, professional and made a very neat job of the install taking away all the rubbish from the job.
I would recommend this company, as I have had dealings with other solar companies in the past that were nowhere near as good as World of Solar.

March 9, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Brian,

Thank you for taking the time to write a 5* review for us.

At World of Solar we like to inform our staff members if they have been mentioned in a Trustpilot review, so we will pass your feedback onto Lizz in our sales department.

Thank you for feeding back that the site was left clean and tidy after a successful installation.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

I have no reservations in giving WoS 5…

I have no reservations in giving WoS 5 stars and have recommended them to friends and family. In my experience, the entire team from the consultant, the admin/coordinators and the installers have been nothing short of excellent. There was no pressure to make the purchase, the installation supplied has proven to to be perfect for my needs with the solar panels/battery combination far exceeding my expectations, I was happy to see that the performance quoted was not on the ‘optimistic” side, but more conservative. I liked that I was assigned a consultant and administrator (Lizzy and Laura) who worked with me from start to finish, they were very quick to answer my questions and concerns (I had a lot) with both honesty and integrity, the knowledge displayed by the consultant was very impressive, this gave me confidence that I had chosen the right company. As for the installation team, they were fantastic, having had two inches of snow the night before I wasn’t sure that the work would go ahead. They turned on time and cracked on with it, it was a long day for them but at the end I was left with a very neat installation with no mess. They set up the app on my phone and gave me a detailed overview of the system, despite being a long day for them, they showed patience and never rushed me. Do your research but you can feel confident in using World of Solar of your installation.

December 12, 2022
Unprompted review
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Reply from World of Solar Ltd

Hi Graeme,

Thank you for your review!

Recommending us to your friends and family means a lot to us, referrals through customers mean we are doing our job well!

We offer a no-pressure sales approach so thank you for reporting back that this was the case with your journey. We provide thorough training to our consultants with on-going regular training to keep up-to-date with everything they need to know. Snow won't stop us! We install in all weather conditions.

Thank you once again for taking the time to write your review in detail as this is really helpful to our new customers.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The panels look nice and neat.
The whole system works really well. I Would highly recommend this company.

March 1, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Derek,

Thank you for your review!

We are pleased to hear that you received a fantastic service from start to finish. Thank you for recommending us!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

EXCEPTIONAL COMPANY

Right from the start of the project, back in October last year, WoS were there to answer any questions etc.. The installation date was set and actually moved forward by 3 weeks in the end. Communications were superb and they couldn't be faulted throughout. Jamie (sales), Jade and Sally (installation), Alex, Mike and Chi Chi (installers), Megan (finance) and finally Connor (helpdesk) are all to be commended. A really smooth install and I wouldn't hesitate to recommend WoS to anyone. Although the weather hasn't been sunny since the install we are already seeing savings. A result!!

February 21, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Ray,

Thank you for taking the time to feedback on your journey with World of Solar.

It's incredible to hear how well all the team did, we will of course feedback all the positive information you have provided to us. We are really pleased to hear that it was a smooth installation and that you are already seeing savings!

Warm Regards,

The Team at World of Solar

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Rated 5 out of 5 stars

Going Solar in East Sussex

Whilst researching and costs / benefits for Solar Panels I spoke to around 10 different Companies, who were mostly quoting the same hardware solution. After speaking to Andy Southan from World of Solar he was the most knowledgeable and professional of all the Companys and this confirmed my decision to go with them. The installation team were fantastic making a very neat job of the installation.

I was kept informed throughout the order process from initial order, scaffolding erection, installation and final handover. I am now getting generation in excess of that calculated by Andy.

In short I have no hesitation in recommending World of Solar.

December 8, 2022
Unprompted review
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Reply from World of Solar Ltd

Hello Mark,

Thank you for taking the time to review the service.

It's music to our ears to hear that we were the winning company out of 10 competitors! We put all of our staff through intense training, with on-going training whilst working with us.

It's great to hear that your energy savings are exceeding what Andy originally calculated! We will pass on your excellent feedback to them.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Solar Panel/Invertor/Battery System

I am very happy with my 15 Solar panel/Hybrid invertor/6kW Battery and a high degree of customer service and coordination that cane with it - which is rare these days. From the outset then Malcolm was very easy to deal with during the sales process and pragmatic and flexible as I understood more and changed my order slightly. The scaffolding and installation dates were clearly communicated and kept to. The installation team (Mike and Rob) worked like Trojans to get the job completed resulting in a 2230 finish but a successful outcome. They were very knowledgeable, friendly and courteous. Connor then provided me with technical tips and support in the fist couple of days to configure and optimise my system. Finally the payments team were friendly and not pushy - answering my questions on warranty clearly. Overall I would highly recommend World of Solar and have no hesitation in giving them a 5* review. In the spirit of open feedback the only niggle (and it is a minor one) was there a slight timing issue with the arrival of the kit and the installation team getting to us so i ended up helping the delivery guy unload the kit. Not a biggie.

February 28, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Matthew,

Thank you for taking the time to review the service.

It's great to hear that you received such a high degree of customer service through World of Solar. We tend to be very flexible with all of our customers onboarding as we want you to be happy with your investment.

We will pass your feedback onto the team members you have mentioned who will be very pleased!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Straightforwardly honest.

The honesty integrity and tireless nature of salesperson Aaron gives him 6/5 star rating! He offers no BS and gives none. He always replied promptly to queries made in a friendly and knowledgeable way. I'm sure that World of Solar is successful as a company because of him, 🙂. He could have been a former pupil in another life had he originated from the same part of the world as me.
Apart from an episode with a scaffolder upsetting a neighbour,and there being an anxious day when the scaffolders didn't turn up. (not W o Solar's fault) my experience with the company and the performance of the equipment fitted is top rate.
Less. Constantine, nr Falmouth Cornwall (Close to the edges of the known world!)

February 27, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Les,

Thank you for your review.

We will pass your feedback back to Aaron, as you know we pride ourselves on our soft-sales approach and are happy to give all information before a customer signs up with us.

Thank you for the feedback on the Scaffolding Contractor. We will look into this as a matter of importance to ensure this does not happen in future.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Simply brilliant from start to finish

Simply brilliant from start to finish. All the way from the initial discussion with Alex to installation, World of Solar cannot be faulted. From the moment Lee, Callum and (Jay?) arrived I knew our installation was in safe hands, and even though it was bitterly cold they just cracked on and although there were a couple of challenges they were finished after just 6 hours. Their professionalism and standard of work was a credit to World of Solar and I would have no hesitation in recommending you to anyone who wants a Solar Panel installation.

March 2, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello Mr Strachan,

Thank you for taking the time to review the service.

It is so helpful to receive such positive feedback from World of Solar team members! We will gladly pass your feedback back to them. The cold won't stop us!

It's great to hear that you feel the service was professional and you received a high standard of work from us.

Warm Regards,

The Team at World of Solar

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Rated 5 out of 5 stars

An excellent company to deal with

After a lot of on-line research, their feedback on trustpilot was a deciding factor, as they scored very well on after-sales service, and I have already experienced that. The installers were excellent, and turned up at exactly the agreed time. Their experience enabled them to complete the full installation in one working day, and they made a very neat job of the battery and converter. The smart-phone interface is excellent, and I am experiencing immediate savings even in early March. I have no hesitation in recommending them as an excellent company to deal with.

February 28, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Robin,

Thank you for taking the time to review the service.

It's really helpful for us to know that our exceptional Trustpilot feedback was a deciding factor with using our service. We always aim to be punctual and complete installations within a timely manner.

It's great to know you are finding the app beneficial, we are receiving great feedback from all of our customers regarding the app.

We are pleased to hear you are already making savings!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

I was very impressed with how my…

I was very impressed with how my request was handled. The lady who I dealt with was very efficient and kept me informed with how my purchase was progressing. The installation team did a great job of fitting the panels and ensuring all was working before leaving. My thanks to all involved in this project.

February 24, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Kelvin,

Thank you for so much for your 5* review.

It's great to hear that you were impressed by how your enquiry was handled with us. We will pass your feedback onto the installation team, they will be overjoyed to hear this.

We hope you enjoy many years of savings to come!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Best solar panel company in uk

From start to finish extremely professional and knowledgeable. Special thanks to Leah masters who guided me through the entire process. I am very excited to see what savings I will actually be making. It was an imported investment to our family in this current climate . The installation team were extremely professional, clean , tidy. Thorough , polite and. Knowledgeable about the product . My house was challenging but they made it look so easy and all the cables running outside are neatly packed away . I’m glad I purchased bird protection wire as we have a lot of pigeons and sea gulls . I will Definately recommend world of Solar , Chichester

February 28, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello,

Thank you for your incredible review.

We are pleased that you received a professional and knowledgeable service from us. We know Solar Installations can seem quite technical, but we like to educate our customers to help them understand what they are investing in.

We will pass on your mention regarding Leah to her, she will be grateful to receive such positive feedback.

The bird protection we always advise on, for this very reason, it is helpful for other customers to hear genuine feedback from this by yourself. So thank you!

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Fantastic Service from start to finish from World of Solar

From start to finish World of Solar have been nothing short of professional. They have been in regular contact with necessary updates and checking that all was in place. Today, a very prompt, polite and professional team arrived to install our panels. After a short while on site they had agreed a plan (slightly different layout to that initially proposed) and having discussed it with me and explained their idea they proceeded with the work without any issue. Throughout the day they kept me informed of their progress. A detailed explanation of the set up and the app on my phone was carried out. They were very clean and tidy with nothing left on site (other than the panels, inverter and the battery) almost as if they hadn’t been there at all. I couldn’t recommend them highly enough.

February 27, 2023
Unprompted review
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Reply from World of Solar Ltd

Hello,

Thank you for your glowing review!

It is so important to us to receive such positive feedback from our teams professionalism such as this. We are very pleased to hear that you were informed throughout the installation of how things were going.

We do ensure that all sites are left clean and tidy, so thank you for mentioning this. Thank you for recommending us!

Warm Regards,

The Team at World of Solar

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Rated 5 out of 5 stars

I was very impressed with the World of Solar

I was very impressed with the experience. Nothing was over promised and no high pressure sales. The install date was brought forward 2 weeks by agreement. The work was all completed within one day and the installers were meticulous and very polite. The system worked as expected and was explained to me as was the monitoring app. An excellent company to deal with - I wish all my buying experiences were as positive.

February 27, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Gyles,

Thank you for taking the time to leave us a review.

We always give realistic expectations of timings to all of our customers, however it's great to hear we exceeded these expectations by bringing the installation forward. We are happy that you are now fully trained using our app and received such a high level of service from us.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

I'm giving WoS a 5 star review.

I'm giving WoS a 5 star review.
Not everything went perfectly, but the staff have a culture of wanting to help and they deliver a really good installation.
Special shout to Ash for turning up on the coldest day in December with many roads closed and the scaffolding covered in ice.
Mel also deserves a special mention for relentlessly chasing up our DNO for export sign off.. thank you Mel.
Also thanks to Steve the regional manager for his personal attention.

December 8, 2022
Unprompted review
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Reply from World of Solar Ltd

Hi Jon,

Thank you for your 5* review of our services.

We are always here to help and support our customers whenever they need us. We are really pleased to hear such positive shout-outs to Ash, Mel and Steve. We will pass on your feedback to them.

Warm Regards,

The Team at World of Solar

Rated 5 out of 5 stars

Solar install

Turned up promptly from start to finish,all tradesmen involved knowledgeable & great to get on with,awnsered all questions & queries

February 24, 2023
Unprompted review
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Reply from World of Solar Ltd

Hi Daniel,

Thank you for your 5* review of our services.

We are really pleased to hear that the team were prompt when turning up for your installation. All of our installers are regularly trained to ensure their knowledge is kept up-to-date.

It is great to know that all questions were answered that you had.

Warm Regards,

The Team at World of Solar

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