We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... See more
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Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring th... See more
Company replied
Plants were received really quickly, well packaged and well labelled. Best of all NO DUCK WEED which has been a problem with every other place I have ordered pond plants from in the past (and indee... See more
Company replied
Since our local world of water closed last year I have been ordering pond food for my koi on line. All works extremely well, easy site to order from and delivery always prompt. Only thing I miss i... See more
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Company details
Written by the company
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Contact info
Hastings Raod, TN17 4PL, Cranbook, United Kingdom
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
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Highly recommend them
Very quick and efficient service with product competitively priced and has exceeded expectations
March 24, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and excellent feedback. Have a great weekend
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Lido 200 tank and cabinet
Easy to order on line also for picking delivery day.
Only comment would be a bit more communication to do with delivery conformation would help to know that all gone through
March 23, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for the great feedback, we are always looking for ways to our improve service and appreciate your review.
Excellent customer service
Excellent customer service, prompt response to email and phone queries, friendly and helpful staff.
March 28, 2025
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your great feedback. Have a lovely weekend.
A first class service.
My order arrived on time and well packed. I found it easy to access the website and find the goods I wanted and at a good price. That's why I look at World of Waters web page's first.Thanks for the 1st class service. I will come back again when I need any thing for my pond
February 25, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your wonderful feedback. Have a great weekend.
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend
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Shame
Well pleased but when I bought at your shop near Watford I bought two different types with cheapest one free as you're offer but on line you cannot do this and that is a shame
February 25, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a review. Some offers do vary between stores and online but most are the same. However we have noticed you have purchased a food order, mix and match, which is only available in store. Have a great weekend.
Good customer service …
Good customer service after a component of a fountain failed to work after a short period.
February 20, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Very sad no call back from the company…
Very sad no call back from the company bought a hamster who unfortunately chewed through the box before we got him home rang them as he’s not in the car he was only in the carry they supplied for short time poor little thing maybe you suggest a plastic carry, which I have now bought and gone to another company Poor poor customer service as a call back would have been appreciated as we were upset that he has escaped, please give out some better advice
February 20, 2025
Unprompted review
Reply from World of Water Aquatic Centres
Hello Michelle, we have spoken to the team at Blackpool and they have apologised for the misunderstanding. Please can you call the store at your convenience and ask to speak to Ben. Their number is 01772 684129.
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day
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Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day 😀
Ordered item online
Ordered item online. Paid for it and it arrived when I was told it would.
I have purchased many items for my pond from World of Water Aquatic and can't recommend them enough.
January 16, 2025
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your loyalty over the years shopping with us. Have a great day. 😀
5 star company - highly recommend!
Lots of choice, competitive prices and great customer service!
I wanted to purchase a ReadyScape for my tanks as I’m not the best at aquascaping. A quick google took me to World of Water, and their prices were to lowest of everyone. I purchased 2 ReadyScapes on the Wednesday afternoon and by Friday they were with me - exceptionally fast dispatch and delivery and the products arrived well-packaged and even better than expected! 10/10 would recommend 🙂
February 2, 2025
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and lovely feedback. We hope you enjoy readyscapes in your aquarium. 🐟😍
I bought some lovely winter colour for…
I bought some lovely winter colour for my new pond.
Good strong and healthy plants ,and delivered in very good condition .
December 25, 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We hope you enjoy your plants. Please do visit our website again, or one of our stores, if you need anything else for your new pond.
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Juwel Rio
This is the second tank I have bought from World of Water and on both occasions the service has been excellent. Communication is great and delivery on time. The Juwel Rio tank is good quality and straightforward to set up and maintain. I wouldn’t hesitate to recommend World of Water to anyone.
January 2, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted that you have chosen to shop WOW again and that you are pleased with our customer service and your purchase. Have a great evening.
Always a pleasure dealing with these
Always a pleasure dealing with these. I'd definitely use again. It's a fantastic experience
January 6, 2025
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your kind words. Have a great evening.
Kudos to this store for the sickest…
Kudos to this store for the sickest camping sleeping bag ever, kept me cozy,
warm, and living my best outdoor snooze!
December 25, 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great snooze 😀
Great product
Great product, extremely happy with it. Fast, efficient and friendly service.
December 2, 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted you’re so happy with your new purchase. Have a great weekend.
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Very quick service
November 24, 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
pump is performing heroically and the…
pump is performing heroically and the fish are happy in their oxygenated pond!!
Plants 🪴 delivered quickly and well packaged.
November 18, 2024
Unprompted review
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your great feedback. We’re happy the fish are happy and the plants arrived well. Have a lovely evening.
The website is very easy to use and the…
The website is very easy to use and the product I ordered I am really satisfied with. Also came well packaged and on time. The quality of the tank and cabinet was very pleasing.
October 24, 2024
Reply from World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are proud to offer a website which is simple to navigate and purchase from. We are delighted that you are pleased with your new tank. Have a great day.
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