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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that items like watches exhibit incredible attention to detail and craftsmanship. The service is frequently highlighted as outstanding, with many appreciating the clear communication and professional approach from selection through to delivery. People also commend the swift delivery service, with many orders arriving the next day. However, some customers experienced issues with their orders, including one instance where a watch arrived damaged. A few other people also felt that the quality of a watch was not as expected, citing issues like a loose winder, excessive play in the bezel, and a short power reserve. Additionally, one customer reported a significant delay in receiving their order, with messages being ignored and timings misrepresented.

What people talk about most

Product

Consumers find the products, especially watches, to be of high quality and often exceeding expectations. Many... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Service

Clients share positive opinions on service, consistently highlighting its exceptional quality and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the speed of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a Tempus Machina Sub and 116613LB Bluesy Sub. Absolutely pefect quality and look fantastic. Communications great and kept up to date with order. Will 100% use again very soon. Thanks. UPDAT... See more

Rated 5 out of 5 stars

Purchased a further two watches which arrived today. Omega Speedmaster Silver Snoopy Award 50th Anniversary and a Breitling Chronomat 44mm ice blue dial. Both watches are amazing, fast delivery and I... See more

Rated 5 out of 5 stars

Very helpful and quick communications. Phots and explanations given. The watch was posted with tracking info and arrived within 24hrs. Price was as quoted and postage included. I was initially concern... See more

Rated 5 out of 5 stars

From start to finish the process is seamless. Ive ordered a number of different items including watches and ladies bags over the last 2 years and cant fault anything. Goods are exactly as described to... See more


Company details

  1. Fashion Accessories Store

Written by the company

WOW is the biggest platform in UK to Source SCG quality Rep. timepieces. We have the biggest stock in UK which is Ready to Post NEXT DAY DELIVERY in UK. Order before 3pm and get your watch next morning 10am. We BELIEVE in QUALITY Watches. WE DO NOT DEAL IN CHEAP AAA GRADES. We deliver WORLDWIDE HASSLE FREE.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Faulty goods

Very untrustworthy! Will not sort any issues, promises to but just ignores you from then on! Total con man, do yourselves a favour and save your money!

December 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Omega Seamaster (Ceramic) no date.

From start to finish, the communication has been above and beyond!

I knew which watch and the model I wanted after doing my research, and after many questions from my side to the seller, I placed the order at the end of December as it had to be ordered and a deposit paid. The watch arrived as described in kits 2 to 3 weeks!

It’s a stunning timepiece and I have already chosen my next watch and will be back very soon.

Totally recommend and don’t worry if you have to put a deposit down, your watch will arrived safe and sound.

Thank you again. 🙏 great experience.

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Rose Gold GMT Master

First purchase and superb watch! Exellent service easy transaction and very fast delivery spot on in every way.
Deffo buy again.
Thank you

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Just completed my first order and…

Just completed my first order and couldn't be happier. I wanted something specific and Wow researched, found and on a small deposit placed an order and my watch of choice was on the way. Ordered before Christmas and arrived in the first week of Jan. Got notified when it landed in the country and was delivered the following day. Great watch, ultra deep 6000, big, chunky, really heavy, oozes quality. Placed an order for my next watch whilst thanking WOW for the exceptional service. Highly recommended.

January 9, 2025
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Rated 5 out of 5 stars

Absolutely gorgeous piece

Absolutely gorgeous piece, amazing communication and delivery. Watch exactly as described and whole process was stress free. I was a bit skeptical of ordering but not anymore! Can’t wait to build my new luxury collection. :)

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality watches and will definatly be buying again.

This was our first purchases and we couldn't be more pleased . Two very nice watches and excellent quality . Everything was made very easy and communication with the seller was excellent , we were kept up to date on time frames for expected deliveries. We will be buying again from the seller with out a doubt.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer .

First time buyer .. all comms were excellent .. slight mishap with my order but company couldnt be more helpful to resolve the issue so as far as im concerned zero issues !! Extremely trustworthy service seller is even sourcing other items for me as we speak .. postage was prompt watch arrived next day special delivery .. will be buying from them again as the watch is excellent quality and the service is second to none !! 5*****

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Top class watch from a trustworthy company

I’m based in Dublin, Ireland. First time buying from this company in the UK; watch is top quality and an exact copy of the original; dealings I had with them via WhatsApp always prompt; and the watch is mint, arrived via tracked Royal Mail (so secure and peace of mind) - fully recommended this company and can be trusted 100%.

January 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Amazing service, fast delivery and answered any questions I had. 100% trust ed and will be using again. Thanks <3

December 18, 2024
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Rated 5 out of 5 stars

Trustworthy

I was a little hesitant to send £400 as a Friends and Family option via PayPal with no recourse but you have to take a punt sometimes and it paid off. The watch was delivered the next working day and it is a perfect rep. I couldn't be happier. I suspect that I will end up buying a few more!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend WOW

I would highly recommend WOW. Exceptional customer service answering all of my questions immediately. Ordered a watch at just before 3pm and received the following day. The watch is incredibly good quality and when you add this to the customer service you can’t beat it. I will be recommending to friends and will also be buying from them again.

December 17, 2024
Unprompted review

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