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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that items like watches exhibit incredible attention to detail and craftsmanship. The service is frequently highlighted as outstanding, with many appreciating the clear communication and professional approach from selection through to delivery. People also commend the swift delivery service, with many orders arriving the next day. However, some customers experienced issues with their orders, including one instance where a watch arrived damaged. A few other people also felt that the quality of a watch was not as expected, citing issues like a loose winder, excessive play in the bezel, and a short power reserve. Additionally, one customer reported a significant delay in receiving their order, with messages being ignored and timings misrepresented.

What people talk about most

Product

Consumers find the products, especially watches, to be of high quality and often exceeding expectations. Many... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Service

Clients share positive opinions on service, consistently highlighting its exceptional quality and efficiency.... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the speed of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received a Tempus Machina Sub and 116613LB Bluesy Sub. Absolutely pefect quality and look fantastic. Communications great and kept up to date with order. Will 100% use again very soon. Thanks. UPDAT... See more

Rated 5 out of 5 stars

Purchased a further two watches which arrived today. Omega Speedmaster Silver Snoopy Award 50th Anniversary and a Breitling Chronomat 44mm ice blue dial. Both watches are amazing, fast delivery and I... See more

Rated 5 out of 5 stars

Very helpful and quick communications. Phots and explanations given. The watch was posted with tracking info and arrived within 24hrs. Price was as quoted and postage included. I was initially concern... See more

Rated 5 out of 5 stars

From start to finish the process is seamless. Ive ordered a number of different items including watches and ladies bags over the last 2 years and cant fault anything. Goods are exactly as described to... See more


Company details

  1. Fashion Accessories Store

Written by the company

WOW is the biggest platform in UK to Source SCG quality Rep. timepieces. We have the biggest stock in UK which is Ready to Post NEXT DAY DELIVERY in UK. Order before 3pm and get your watch next morning 10am. We BELIEVE in QUALITY Watches. WE DO NOT DEAL IN CHEAP AAA GRADES. We deliver WORLDWIDE HASSLE FREE.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was first sceptical on sending PayPal…

I was first sceptical on sending PayPal payment to a complete stranger but wow, the watch was delivered the next day before 1pm. Gopal is truly one of the best & honest online seller that I ever known. The watch is top notch and I would definitely buy from him again.

December 13, 2024
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Rated 5 out of 5 stars

Truly excellent customer service

I usually never write reviews, but I feel compelled to share my great experience with Wow-watches.

I had tried to buy a watch online from a different site before. The experience was horrible and I got scammed out of $1000+... Never having received any watch...

Hence I was very skeptical that Wow-watches could deliver, but reading the Trustpilot scores put me right at ease.

I contacted the company over Whatsapp, and after placing the order on October 19th, I had to wait a while whilst the watches were being sourced (they are high-demand models), but all the time I was receiving updates via Whatsapp on progress.

Finally I received the 2 watches I ordered this week (Dec 2 and Dec 4th via separate delivery) and both really look stunning. Super high quality!

I just want to thank the team for their level of professionalism and fast reaction time to all my queries. Thank you Wow-watches team!

December 4, 2024
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Rated 5 out of 5 stars

Great service

Great service, easy process and quick delivery, highly recommended! Hope this is the first of many!

December 3, 2024
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Rated 5 out of 5 stars

Amazing experience

Amazing experience, first of all the how quickly I received my watch was unbelievable received within a day of purchasing, secondly the quality of the watch is tremendous and I am over the moon with it.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

The best postage ever

The best postage ever! he won’t let you down ordered Thursday night arrived before 12 on a Saturday!
Fantastic quality you can’t go wrong 👌
Look forward to more in the future 💪

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Top quality service and product

Folks based here in the UK.

Please don't be worried at all about dealing with the magician.

Customer service is bang on. Followed through on everything he promised. Very reliable and great quality watch.

Will use again

Cheers buddy

November 20, 2024
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Rated 5 out of 5 stars

Earrings.

Ordered a set of earrings for the Girlfriend, all messages were answered promptly and fully. I paid for them Sunday and they were with me Tuesday afternoon. Quality is amazing, will be coming back soon for a watch as soon as I can decide which.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

I purchased my first watch from the magician. Best decision I ever made, the watch feels and looks impeccable, the service I received was second to none, I ordered the watch late on Tuesday evening, it was with me on Thursday morning, I’ll be ordering again for sure. Thank
you.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Planet Ocean - High Quality

I recently purchased a Planet Ocean, and I couldn’t be happier with the quality! It’s beautifully crafted and looks even better in person. For the price, it’s incredible value. Easy process for purchasing. Had to wait a couple of weeks as wasn’t in UK stock, but was delivered as soon as it arrived. Highly recommend to anyone considering buying here – I’ll definitely be a returning customer!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Totally amazing service

Totally amazing service. Contact throughout the whole buying experience. The quality of the watch is remarkable the packaging was really good the watch exceeded my expectations. I will only purchase my watches from wow watches.

November 7, 2024
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Rated 5 out of 5 stars

Excellent experience!

Absolutely reliable. The contact and the entire ordering process are completely risk-free, even though you have to pay in advance. I never had a bad feeling at any point. The quality of the watch is absolutely top-notch, and the after-sales service is excellent too! All in all, one of the best experiences I’ve had so far.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable service

Reliable service, great communication. Great quality watches. Facebook group is a friendly place to be.

November 4, 2024
Unprompted review
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