Excellent experience at Sandwich today. Gentleman that took my nasal swabs was friendly and explained what they would be used for. Quickly processed, in and out in 10 minutes. Will recommend friends a... See more
Company replied
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See what reviewers are saying
We were really happy with the way Joy helped us complete our required pcr tests this morning. We had individual appointments booked but we were able to test as a family which saved us lots of time.... See more
Company replied
As said by my husband we commend Laura for her assistance in making the online covid test stress free Being elderly I was a bit worried about how.ti get through test done & then doenlosd the certifica... See more
Company replied
I had training of NVQ Level 3 for senior carer course which was very insightful and interactive. Presentations were interesting, good slides and videos that kept us all engaged. The training was pr... See more
Company replied
Contact info
Discovery Park, Innovation House, Innovation Way, CT13 9FD, Sandwich, United Kingdom
- 0203 974 6950
- info@wrenhc.com
- wrenhc.com
Reply from Wren Healthcare
Wonderful, thank you Suhir for your kind words and feedback.
Kindest regards,
Beverly Blackburn
Head of Quality
Joy was very helpful and expertly…
Joy was very helpful and expertly guided us though the process so that it was an effective yet prompt experience. She even suggested doing mine and my husband’s tests at the same time so that we didn’t have wait around unnecessarily.
August 5, 2022
Unprompted review
Reply from Wren Healthcare
Always pleased to read such lovely reviews of the team and your experience of staff, thank you for sharing, we will pass on your kind words to Joy.
Kindest regards,
Beverly Blackburn
Head of Quality
Excellent and friendly service
Our tester was Joy Butler. She was super - very friendly and efficient. Excellent service.
August 5, 2022
Unprompted review
Reply from Wren Healthcare
Excellent, thank you for your valuable feedback Chris, this is greatly appreciated by the team.
Kindest regards,
Beverly Blackburn
Head of Quality
An excellent and professional test…
An excellent and professional test carried out by Joy Bulter.
August 4, 2022
Unprompted review
Reply from Wren Healthcare
Wonderful, thank you Danny, your review is much appreciated.
Kindest regards,
Beverly Blackburn
Head of Quality
My kit did not arrive
My kit did not arrive. Unable to contact anyone. Disgraceful service. Full refund required
August 3, 2022
Unprompted review
Reply from Wren Healthcare
Hi Annette, can you please email feedback@wrenhealthcare.co.uk with details of your full name, date of order and the team will look into the immediately for you.
Update - Following earlier response, we have been unable to contact you to discuss the test kit you received as mentioned in review posted a few days ago. I would like to establish if you received the kit; albeit faulty in order for us to resolve and refund.
Thank you and I look forward to hearing from you.
Kind regards,
Beverly Blackburn
Head of Quality
Fabulous friendly professional service
Fabulous friendly professional service
I would highly recommend
August 3, 2022
Reply from Wren Healthcare
Thank you for your review Karen, much appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
I have used Wren healthcare for Covid…
I have used Wren healthcare for Covid antigen tests many times, they are my go to company. They are reasonably priced, helpful and they always send the official paperwork on time, that complies with air travel regulations, which is accepted.
This time Joy assisted me, as I used their online service and it was hassle-free.in addition the service was smooth and Joy was very helpful and a great ambassodor for Wren healthcare, very corteous, patient and helps you with the process from start to finish. Many thanks indeed for a great service, will definitely use again and highly recommend. A+++++
August 3, 2022
Unprompted review
Reply from Wren Healthcare
Thank you so much for taking the time to provide this overview of your experience to date of our services and staff, this is extremely important to us and much appreciated.
We will pass on your kind words to Joy and know she will be delighted to read your comments.
Finally, thank you from us all at Wren Healthcare for your loyalty and continued support.
Kind regards,
Beverly Blackburn
Head of Quality
Very efficient
Very efficient
Very reasonable cost compared to our web found drop in clinic in Banbury!
I have already recommended Wren Healthcare to my golfing colleagues.
July 29, 2022
Reply from Wren Healthcare
Thank you for your review and recommendation Chris, much appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
Was very smooth and seamless experirence
July 28, 2022
Unprompted review
Reply from Wren Healthcare
Excellent, glad all went well for you Simon.
Thank you for your review.
Kind regards,
Beverly Blackburn
Head of Quality
Virtual covid test
Joy our contact explained the whole process to us efficiently and professionally. The instructions were very clear and easy to follow.
July 26, 2022
Unprompted review
Reply from Wren Healthcare
Thank you for your review Carol, much appreciated by us all at Wren Healthcare.
Kind regards,
Beverly Blackburn
Head of Quality
Reply from Wren Healthcare
Thank you for your 5* review Sophie, glad all went well with virtual appointment for you.
Kind regards,
Beverly Blackburn
Head of Quality
Very efficient service
Very efficient service, quick results, Joy was excellent she gave clear instructions lovely and friendly 5 Stars
July 24, 2022
Unprompted review
Reply from Wren Healthcare
Excellent, thank you for your kind words Vanessa and delighted test was easy to follow supervised by Joy.
Kind regards,
Beverly Blackburn
Head of Quality
Stephen gave clear friendly…
Stephen gave clear friendly instructions that made the whole process less stressful.
July 23, 2022
Reply from Wren Healthcare
Glad we were able to assist with your test Marion, thank you for your review.
Kind regards,
Beverly Blackburn
Head of Quality
Reply from Wren Healthcare
Thank you so much Elita, your feedback is greatly appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
Reply from Wren Healthcare
Thank you Ben, your review is much appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
Reply from Wren Healthcare
Thank you for your review Kay, this is much appreciated by us all at Wren Healthcare.
Kind regards,
Beverly Blackburn
Head of Quality
Reply from Wren Healthcare
Excellent, thank you Iranzu. Your review is greatly appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
Excellent Service from the team!
July 18, 2022
Unprompted review
Reply from Wren Healthcare
Thank you for your review, greatly appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
Didn't get a call at 3pm as arranged…
Didn't get a call at 3pm as arranged even though I tried to cancel as was told it was to late
July 18, 2022
Unprompted review
Reply from Wren Healthcare
Thank you for your feedback Mr McManus. Apologies if the instructions were unclear, the link is sent to you in your confirmation of appointment for you to log into at your arranged time. Our tester will then join you for the appointment. Please contact us via feedback@wrenhealthcare.co.uk if I can be of further help.
Kind regards,
Beverly Blackburn
Head of Quality
Excellent, efficient service
Excellent, efficient service. Laura was very friendly and gave really clear directions - highly recommended.
July 18, 2022
Unprompted review
Reply from Wren Healthcare
Thank you for your 5* review, greatly appreciated.
Kind regards,
Beverly Blackburn
Head of Quality
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