10CRIC Reviews 

I have 7 transactions of total 73000 inr deposit issue , they are not giving me an answer of where the deposit went , I have been a customer for them from 8 years and now I get back this . Multiple emails . Bank statements, screenshot, all proof shared. Now my 73000 is in stake and im in big trouble. Plz some one help me . Have 10cric turned to be scam website ? Im really getting worried and tensed

One of the worst support and app ever if your deposit goes missing just forget abt the money thats it total fraud service and 100% complete fake these guys are looting money in the name of missing deposit think 10 times before deposit useless service and app in the gaming world .. total biggest frauds ..

Don't play on this they take only deposits no withdraws fruad application

After providing all documents regarding 3708rs transaction on trustpilot platform still not getting any resolution from there end. 10cric is a big Scam company on gaming platform.please avoid this platform.

I had no debt, yet Rs 10,000 was deducted from my gaming account, customer support is not even responding.

My deposit I am using 10cric from the last 10 years and never I got problem issue regarding deposit and withdrawal this time I got problem that 3 deposit didn't credited to my account or bank from 30 june .till today 7 july amount was 13999.99, 19999.47 and 2500 rs

My id - riteshsharma1987

Feel frustrated as avip members

My query raised at 5:40 am on 8 july after 10 days but almost 19 hours passed. And they are giving same reply as they replied in review comment now.... How ashamed we are playing with 10 cric

I have been a loyal customer for more than 7 years and spent days and nights with this platform. Over the last 5-6 months deposits have become nightmarish. And now, I lost trust because I made a deposit 9 days ago and funds are not added and when asked, they give templated answers. No sense of empathy and just standard answers as always. It was a good platform earlier without any hassles but these days every 3rd deposit fails!!

I don't even want to give them a single star. They failed to either refund the money I deposited on June 21 or credit it to my 10Cric account by July 5. They just harass customers; whenever I ask for an update, they simply copy-paste and send the same message. There is no one worse than them—this company can't even process a single refund in 14 days. Since June 21, all they’ve been saying is "please allow us some more time," stringing me along until July 5. No one should trust them. Can someone tell me how to take legal action against them? It's a fraudulent company. On June 21st, they told me to wait for an hour; after an hour, they said they would provide an update and asked me to wait further. A few days later, they claimed the refund would be processed by July 1st, but after that date passed, they asked for even more time. They seem to take customers for fools.
I sent you the payment screenshot, and you said the refund would arrive by July 1st, but it didn't. Then you asked for a bank statement, which I also provided. Now, every day, you just keep asking for more time. It has gone from June 21st to July 6th—what more do you want? How much longer do you intend to fool the customer?

A Blatant cheating of closing accounts without reasons and taking money lying in customer accounts. When you reach out to them they state that the account is closed but no reason is provided stating clause 14. Even clause 14 in their website states that account can be close but account balance should be refunded - HAVN'T YET HEARD FROM 10CRIC STILL

I am registered user of 10cric by Username Starsunmeetsinger,I made a deposit of 687 on 17th june but it was not credited to my gaming account ,After 2 days their customer support mailed me that the deposit has failed and I will get a refund by 25/06/2026 but till today 4 th of July I have not got my money back even after sending hundreds of emails and sharing bank statement ,they always send robotic emails ,can trust pilot help me get my refund ,even though amount is small but it is all about breaking trust as I have been a regular customer of 10cric since almost 7 years and previously also been a vip and given then business of more than 20 lacks ,, previously their service was good and i myself gave them 5 star review,but this time they have not given my money please help get my money

I made a withdrawal of 13k INR on 27th June but they credited only 1300 INR in my bank account and marked the withdrawal request as confirmed. From that Im trying to send multiple emails to the support team with all the payment proofs showing incorrect withdrawal amount processed from 10cric. Every time they will send only one type of useless worthless point less meaning less copy paste emails stating like we are actively working on your request and please allow some more time to look into this and as soon as we receive an update we will inform you.
But looks like that update is not going to be coming from their and keep dragging this issue for weeks. Literally they are drinking my blood and sweat sending the same copy paste emails again and again without providing any resolution even when all proofs are submitted 😭😭🥺

It's been 10days past since iam waiting for my balance withdrawal amount of 11700 INR to be credited either in my bank account or back to my 10crci account except iam being surrounded by the bot emails every time with resolution at all 😭😭

Kindly give refund my 1050, i have all the details and i am providing you the ticket #1909387.
Atleast they should allow us to chat with an human agent,But they will never do that.
How many times i should report this site.

I Have Deposited 4000 INR on 13/06/2026 via UPI, but it was never credited to my account. I have been contacting customer support for 20 Days and even provided my official bank statement with the password. Instead of resolving a DEPOSIT issue, their useless bot support is continuously replying and asking for a "Payment Receipt And Bank Statement" They promised to fix it by 22nd June 2026. but failed completely. Total fraud and worst automated customer harassment. Stay away from 10CRIC! Ticket numbers:1868961

I have deposit 5190 before 16 days back stil not credited in game play app and no agent is replying me in app to chat I loss my vip number ship also wast app

Dear team,

I was the honest customer of 10cric i have more than 5 Lakh in my 10cric Account and suddenly my withdrawal option from bank got removed and i cant able to withdraw the amount now suddenly they gave the reason to upload the bank statement i request 10cric to solve my issue as the requested document already shared to them will check and update here the status that this is scam or not 10cric have good reputation in market i hope i will get resolution user id - @User_sczLLK

Worst service by 10cric , i have deposited 5000INR on 17th june and they said refund will come before 25th and today is 27th and still not credited, worst fake site and today i made another deposit of 2000INR , and this one also not credited again i got a mail for refund and i have been using this application from 2 to 3 years but from last 2months there is lot of issues scams frauds happening in 10cric this is becoming scamming site slowly , so guys please be aware of this fake app now a days and iam a VIP player too they are cheating frauding scamming on high leavel

I have been a 10cric customer for over 7-8 years.
My deposit was not credited to my playing account and the 10Cric has confirmed on the email stating the refund will be processed by 25/06/2026.

The proof for bank transaction has already been submitted as requested by them and they have confirmed the same.

Even the customer support is not working.

I have exchanged over 50 emails but I get a standard reply stating they need more for some information.

This is totally not acceptable.

- Omkar Sathe

Transaction ID: 2e3402cb-52ac-4ccd-a8b7-d14fffb9ebcf,
Date of withdrawal: 10/06/2026
Withdrawal Rs 11000
Method - Bank transfer

I withdrawn Rs 11000 thousand on 10th June 2026. On 11th June 2026 transaction was showing confirmed on their website but No money was received in my bank account.

I contacted customer care of 10cric on email. They told me to wait for 24 hrs I will receive the money.

After 24 hrs when I had not received the money I again contacted them. They asked for my bank account statement. Provided me a utr , I contacted my bank with the utr. My bank clearly said that no such money has been received and asked me for Payment receipt for further investigation.

I shared that screenshot conversation with the 10cric email team and ask for payment receipt.
They kept me waiting for 8 days saying again again the same thing that my money is afe and we are working to provide you the payment receipt.

Now yesterday they told me that they have sent the money and they have completed the investigation and they can't do anything and will not provide any more information or receipt other than utr number.

They have not sent the money and scammed me. Otherwise I have never ever have this kind of situation. What is the problem of providing payment receipt. If they have sent the money.

Such a fraud website this is.

Update - This Filthy company has done nothing. I asked them to give me a payment receipt regarding Rs 11000 withdrawal payment which was never received but they are saying that they will not provide anything else and they have sent the money.

Wtf If they have sent the money what is the problem sharing the payment receipt or screenshot of the money transfer. I have not received the money my bank is saying that to investigate they need payment receipt but this Filthy company has not been provided me the receipt.

Don't ever use this platform guys.

One week ago, I posted a review. After three days, my review was removed. Instead of removing my review, please resolve the issue that has been unresolved for the last 2.5 months.

I have been facing an issue with a deposit for the last 2.5 months. I deposited ₹22,499.99 via UPI to the details provided in the deposit section on March 27th, 2026.

My transaction details as follows:
1) Date: 27-03-2026
2) Time: 12:03 pm
3) UTR number: 3996 XX06 4379
4) UPI id: 5913097629@myapgb

Initially, 10cric said it would be refunded on or before April 3rd, 2026. After April 3rd, they said they needed more time. Even after 15-20 days, the issue remained unresolved. After 1 month, they started claiming they never received the funds.

However, my bank’s customer care clearly confirmed that the funds were successfully transferred to the merchant on 27-03-2026. The bank officials also said a chargeback is not possible.

I have sent multiple emails to 10cric regarding this, but there has been no resolution. I am extremely disappointed with 10cric’s service.

As a non-VIP member, I cannot access live chat. Whatever query I raise, I only get replies from their chatbot "Mia," which neither solves issues nor connects me to a human agent.

If the funds were not received on that date, I requested them to provide their merchant bank statement for that date. They still have not solved my deposit issue, even though 2.5 months have passed.

I do not trust 10cric. They are not reliable anymore.

One of the worest app I m playing from last 10 years in this site I lost too much amount my vip also removed 4 days back I deposited 20k they are saying that amount claimed by another platform silly reason.withour proper verification.i deposited in 10cric that upi also their side only I have all proofs but worest customer service.plesse ne careful.