I'm new to 1pMobile and so far I've been impressed with the value offered. I'm a light user and don't need massive data bundles. It's good that there are still networks out there that cater for people... See more
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Company details
Written by the company
We were formed with the purpose of providing a straightforward mobile tariff that offers great value for money to low and medium phone users. It's our mission to provide low cost calls, texts and data without asking people to commit to lengthy contracts or buy restrictive bundles which can lead to additional charges. With no contract to sign, no credit checks and the option of keeping your number, we are on a quest to save you money by offering the UK's cheapest PAYG mobile tariff.
Contact info
Equinox House, Oriel Court, GU34 2YT, Alton, United Kingdom
- 03333442278
- penny@1pmobile.com
- www.1pmobile.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
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Economical Mobile Phone Option
Relatively simple to get set up and responsive to questions.
Not quite 1p but very competitively priced, decent service and coverage.
sim expires after 180 days without notification
I bought a sim for more than onehundred pounds which then expired without any notification.
Useless
Useless. I auto top up my data every month and every month there is a gap with no data in my service, auto topped up at 1am, it is now 5pm and I still have no data. They just lost a customer.
Great mvno
Been with them 18 months now and no problems. Just moved to esim. All the benefits of EE but without the speed cap. I had unlimited for £25 but since then all the family have had unlimited sims on my account at £12.50 each. Monthly auto renews and can cancel anytime. Their customer service is good as well.
Used to be great, but now No signal
Was working just fine, but recently they have had very poor signal, and has been like this since before January.
Now, whenever the device is called, it goes to voice mail and it rarely has a signal. 1p are claiming "as there has been usage on the device showing that there has not been a total outage of service." But its not reliable even with a high gain antenna fitted, it's intermittent at best.
1P says they have a technical problem but also said "We do not have a confirmed date for the repair unfortunately
The SIM is in a 2G embedded device that many other companies no longer have compatible sims for, otherwise I'd have gone elsewhere. I could not recommend 1P Mobile in my area any more
Trying to phone 1 pmobile is a…
Trying to phone 1 pmobile is a nightmare
They don’t answer phone calls
You sometimes get answer machine saying all our operators are busy we can’t take calls
Trying to get them to answer an email ,just as bad
Had mobile phone contracts for 20 years could always get a contact with customer service
This lot you just don’t
Minus 5 stars is the right mark
Beware
Been with 1p since the beginning
Been with 1p since the beginning, apart from the odd teething problems at the start have been the best SIM card mobile phone account I’ve ever had, highly recommend especially to anyone who travels a lot, always works same tariff every country I’ve been. Prices and plans simple top ups and extras simple, so ideal also for old or young, first phone etc.
Used 1p Mobile for a number of years…
Used 1p Mobile for a number of years now and find the service excellent, billing, usage simple to understand always get good coverage when using mobile.
I am very angry with this Ripp off…
I am very angry with this Ripp off company . I have a disable relative who only uses his old mobile phone once or twice a month in an emergency to call me . It used to be £5 or £6 for 3 months. Now it’s £6 every month for just 3 or 4 calls a month. Tried ringing them but it seems they are not accepting calls anymore! How do you expect a OAP to go on line ? I also got a message from 1p mobile to ring 150 for balance. When I ring 150 it’s SKY mobile ! This company should be investigated urgently. Try ringing 03333442278 it’s never answered ever now between 9 and 5 .
This company was good 4 years ago but Not anymore . THIS COMPANY SHOULD BE INVESTIGATED especially with the 5 star reviews from customers who had been them for years and suddenly giving 5 stars and only reviewing this company and no other companies!
good to go with
l was reconmended by my brother in law as being a good company to go with and l can say you are all he has said
Good easy to join and use..
Easy to set up & very easy to use
Easy to set up & very easy to use, account balance is easily checked. We’re on a narrowboat with hardly any signal but we had full internet access all day.
Great coverage.
The process was straightforward and went smoothly. Great price. All good so far. Haven’t had to seek support for any reason.
So far so good easy switching process
Excellent can't fault would recommend
Excellent can't fault would recommend
Really great experience signing up and…
Really great experience signing up and transferring number
Im a very low user 1p is the best
Im a very low user and 1p mobile is ideal for me top up £10 every 120 days no more wasting monthly payment for using about 200 mb of data a month and paying for a package that is a money waster
Stupid pointless meaaages in the middle of the night!!!!!
Messaging me at 4am in the morning with a request for feedback is never going to be a good idea! What kinda feedback do you expect after waking me up needlessly???????
Unauthorised payments taken
Used to be good. Unauthorised payments taken from bank account. Rude customer service. Moved to LEBARA.
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