I'm new to 1pMobile and so far I've been impressed with the value offered. I'm a light user and don't need massive data bundles. It's good that there are still networks out there that cater for people... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mobile service is great, the same as my previous EE contract but better price and roaming included. No complaints with the mobile service so far. Would be 5 stars if the 1p website was more stable as... See more
I changed from my existing provider to 1PMobile mainly because I wanted to use the EE network, which has better coverage in rural areas, but I didn't want to pay the EE price. The transfer, includin... See more
I am using this for the last few weeks. Overall, it is working fine but only with 4G connection. I haven't received any 5G service in my phone during this whole period. I live in London and I have to... See more
Company details
Written by the company
We were formed with the purpose of providing a straightforward mobile tariff that offers great value for money to low and medium phone users. It's our mission to provide low cost calls, texts and data without asking people to commit to lengthy contracts or buy restrictive bundles which can lead to additional charges. With no contract to sign, no credit checks and the option of keeping your number, we are on a quest to save you money by offering the UK's cheapest PAYG mobile tariff.
Contact info
Equinox House, Oriel Court, GU34 2YT, Alton, United Kingdom
- 03333442278
- penny@1pmobile.com
- www.1pmobile.com
4.2
Great
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
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Very confusing pricing structure
Very confusing pricing structure. I was with them for just over a month on what I thought was a £15/50gb a month plan...I spent over £61 in that time...not sure how though partly the issue was 1p treating Ireland as a foreign country when other people companies don't (living in Northern Ireland a lot of of time is spent in the south). (Was previously with Sky on their 40gb month deal and NEVER used more data.)
March 1, 2026
Unprompted review
Excellent price on one of the best networks in the UK
Excellent value on one of the best networks in the UK. No contract, just a regular recurring payment I can cancel any time I like (but I won't be doing that any time soon)
March 28, 2026
Unprompted review
Unauthorised payment taken just like other recent reviewers
Like some recent reviewers, an unauthorised top-up of £10 has been taken from my account. I have not set up auto-top up, have not been using it for over a year and suddenly they have just taken money from my account.
March 28, 2026
Unprompted review
Joining 1p Mobile - my experience
It's early days only a week in but process to join was simple, good choice of tariffs. Easy to port number over and so far signal is good.
March 28, 2026
Unprompted review
Excellent value and signal what more could you ask for!
My Dad is so pleased with his 1p mobile sim. His previous network had no signal in his house and had to go outside to make a call.. not helpful if you are elderly, not feeling well and its raining. He now can get signal anywhere in his bungalow and it has improved his experience of mobile phones enormously. Thank you. If my network let's me out of the last few months of my contract I will certainly be joining 1p!
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March 28, 2026
Unprompted review
Easy and Quick
March 18, 2026
Unprompted review
Customer service
Customer service, answered straight away,. Pleasant polite and new her job.
Highly recommended on EE sim card
March 27, 2026
Unprompted review
Signal generally miles better than EE
March 28, 2026
Unprompted review
Easy
It was such an easy transition from my previous provider to 1p mobile. They took care of everything and kept me informed every step of the way.
March 17, 2026
Unprompted review
£6 well spent!
Ordered this sim for my sons watch it was easy to set up and easy online account management, only £6 per month bargain!
March 7, 2026
Unprompted review
Overall a pleasant experience
Overall a pleasant experience with smooth transition from the old supplier to 1p Mobile, better signal and faster internet speeds, better coverage of areas previously poor.
March 12, 2026
Unprompted review
A great company the some coverage as EE…
A great company the some coverage as EE I ported my over to 1p mobile so no problems at all just fantastic
March 27, 2026
Unprompted review
Superb service and excellent value for…
Superb service and excellent value for money. I am so pleased I discovered Penny Mobile after my previous operator let me down. Customer service staff very helpful and sorted out a query I had immediately without any fuss or redirection. 5 stars very well deserved.
March 27, 2026
Unprompted review
Great customer service and half the EE…
Great customer service and half the EE price, what is there not to like!
March 13, 2026
Unprompted review
No problem with switching to 1pmobile
Running as with previous provider
March 9, 2026
Unprompted review
Very good and easy to set up
March 27, 2026
Unprompted review
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