1st Formations Reviews 

23,552
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,162 reviews, reviewers overwhelmingly had a great experience with this company, noting the exceptionally fast and efficient incorporation process. Customers frequently praise the knowledgeable staff for providing clear guidance, professional assistance, and prompt support throughout the entire setup journey. People consistently note that ongoing communication is impeccable, while the intuitive website makes managing documentation completely straightforward and stress-free for founders. Some reviewers were not happy with response times, mentioning that important emails were occasionally missed and required multiple follow-ups to resolve. Consumers also noted occasional verification delays and prolonged turnaround times involving external administrative partners during the business registration process.

What people talk about most

Service

People report positive experiences with service, praising the fast turnaround times and professional support.... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and hassle-free... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, empathy, and readiness to... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer support responds promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never been proud to give a five start rating like today. 1st formation on another level when it comes to speed, consistency, care, understanding and empathy. I truly was empressed and I am happ... See more

Company replied

Rated 5 out of 5 stars

I had an awesome experience with 1st Formation. The service they provided was excellent from start to finish. I am truly grateful for their step-by-step guidance throughout the entire company registra... See more

Company replied

Rated 5 out of 5 stars

The experience was good but there is only ne thing i believe could be done better, and that is as follows: When you get a new client and that client pays, i would suggest you allocate an account manag... See more

Company replied

Rated 5 out of 5 stars

Card management service: I wanted to remove my personal card from the year before. I added a business card. Online there was no removal of the old card. So phoned up the help line, gave my security,... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(23,552)

1,183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was completely new to the whole…

I was completely new to the whole process, but 1st Formations made setting up my UK LTD incredibly easy. Everything was clear, straightforward, and well explained from start to finish. I would definitely recommend 1st Formations to anyone looking to set up a UK LTD. Their service made the entire experience simple and stress-free.

August 5, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your wonderful review! - Shan at 1st Formations.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic experience with 1st Formations. My company was incorporated in just two days, and the entire process was quick, straightforward, and hassle-free.

Before choosing 1st Formations, I tried Tide, and the experience was the complete opposite. They made me complete the application twice, charged me twice, and then simply stopped responding. Despite multiple attempts to contact them, I was ignored, and the issue was never resolved.

Switching to 1st Formations was the best decision. Everything was handled efficiently, communication was excellent, and the company setup was completed exactly as promised. I highly recommend them to anyone looking for a reliable and professional company formation service.

August 4, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Jiri! - Shan at 1st Formations.

Rated 5 out of 5 stars

Another great experience with 1st…

Another great experience with 1st Formations, they are very responsive and my Limited Company was set up within 48 hours. Would definitely recommend.

July 30, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

I have never been proud to give a five…

I have never been proud to give a five start rating like today. 1st formation on another level when it comes to speed, consistency, care, understanding and empathy. I truly was empressed and I am happy to have made this choice. Highly recommend for sure.

August 3, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Pascal! - Shan at 1st Formations.

Rated 5 out of 5 stars

1st Formations helped massively for me…

1st Formations helped massively for me to start my own company up the service was quick and reliable at first i was skeptical since i never heard the company but i decided to wing it and doing so the services was remarkable 100% will suggest going with 1st formations to start your company up

August 3, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Jake! - Shan at 1st Formations.

Rated 5 out of 5 stars

Little bit pricey but it was quick and…

Little bit pricey but it was quick and efficient service right after purchase my company went live within 24 hours.

August 3, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Bradley! - Shan at 1st Formations.

Rated 5 out of 5 stars

The experience was good but there is…

The experience was good but there is only ne thing i believe could be done better, and that is as follows: When you get a new client and that client pays, i would suggest you allocate an account manager specifically for that client. it makes life a lot better for the client because he/she won't have to keep explaining and re-explaining previous conversations and resolutions of those past conversations. other than that, the experience was good and even though there were some challenges, i felt the team worked as fast as possible with me to resolve them. One last thing, i am now told that i do not have a local uk business address even though i paid for one. please assist with this matter asap. thanks

August 3, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

Card management service:

Card management service:
I wanted to remove my personal card from the year before. I added a business card. Online there was no removal of the old card. So phoned up the help line, gave my security, said what I wanted, 3 minutes. Done.

August 3, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome. Thank you for your kind review! – Shan at 1st Formations.

Rated 2 out of 5 stars

Despite reminders Business Banking team…

Despite reminders Business Banking team from my chosen bank has not contacted in past one week. The given TAT by 1st formation was 24 hours.

July 28, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

We will need to investigate this matter for the purpose of resolving it to your satisfaction. I will email you shortly to open a line of communication and to discuss the matter. In the meantime, please accept our apologies for any inconvenience caused.

Kind regards,

Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

It an awesome and excellent service…

I had an awesome experience with 1st Formation. The service they provided was excellent from start to finish. I am truly grateful for their step-by-step guidance throughout the entire company registration process. Their team was prompt, professional, and always ready to assist whenever I had questions. They made what could have been a complicated process simple and stress-free. I highly recommend 1st Formation to anyone looking to register a company in the UK. Thank you for your outstanding service!

July 29, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments! - Shan at 1st Formations.

Rated 5 out of 5 stars

Best and Easy

Best and Easy! Simple process to register a company, customer service is excellent. Fast delivery. Even change request rectified and updated at C. Hosue for no extra charge. Well Done! Good Luck.

July 27, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Amit. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Clear communication

Clear communication, easy to work with and very clear. I would highly recommend

July 31, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Steve! - Shan at 1st Formations.

Rated 5 out of 5 stars

I’m in business

Super efficient, excellent customer service, great price with no problems at all!

Have a great catalog of benefits as well if you want additional support with your business.

July 27, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Wes! - Shan at 1st Formations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look