1st Formations Reviews 

23,589
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for making the business registration process fast and completely straightforward. People also appreciate the responsive customer support, noting that queries are always answered promptly with clear guidance. Reviewers highlight that the official website is extremely intuitive, and all incorporation steps are handled efficiently without unnecessary stress. However, some people mentioned issues with delayed communication, missed messages, and occasionally unresponsive email support. A few consumers also experienced frustrating delays regarding mail services, administrative fees, or lengthy compliance verifications.

What people talk about most

Service

Users describe positive interactions with service, highlighting that the entire setup process is quick,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a simple and stress-free... See more

Staff

Reviewers express great satisfaction and appreciation regarding the staff, highlighting prompt, professional,... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive. Reviewers consistently mention... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer support responds promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never been proud to give a five start rating like today. 1st formation on another level when it comes to speed, consistency, care, understanding and empathy. I truly was empressed and I am happ... See more

Company replied

Rated 5 out of 5 stars

I had an awesome experience with 1st Formation. The service they provided was excellent from start to finish. I am truly grateful for their step-by-step guidance throughout the entire company registra... See more

Company replied

Rated 5 out of 5 stars

The experience was good but there is only ne thing i believe could be done better, and that is as follows: When you get a new client and that client pays, i would suggest you allocate an account manag... See more

Company replied

Rated 5 out of 5 stars

Card management service: I wanted to remove my personal card from the year before. I added a business card. Online there was no removal of the old card. So phoned up the help line, gave my security,... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(23,589)

1,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, i would highly recommend without hesitation

August 7, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, George. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Really nice

Really nice, smooth and easy

August 3, 2026
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Reply from 1st Formations

Thank you very much for your kind comments! - Shan at 1st Formations.

Rated 5 out of 5 stars

Best

Mr. Adam Bragan of 1st Formations provided us throughout our communication with highly professional, prompt and comprehensive support. He took the time to understand our specific needs and always responded clearly and constructively. Communication was easy, helpful and efficient, with a genuine focus on finding the right solution rather than simply providing a standard service. We greatly appreciated Adam’s professional approach, responsiveness and dedication, and our overall experience with 1st Formations was very positive.

August 6, 2026
Unprompted review
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Reply from 1st Formations

Thank you for your wonderful review, Petr! - Shan at 1st Formations.

Rated 5 out of 5 stars

Super service

Super service - Happy to recommend!
Had a problem and George in Customer Service sorted it in a jiffy - Perfect!

August 7, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating! - Shan at 1st Formations.

Rated 5 out of 5 stars

Superb staff and service

I had some really good and prompt help from the agents and what a great service! So please I chose them! So easy and quick!

August 3, 2026
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Reply from 1st Formations

We are so glad we could be of help, Louise! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great service

easy, greatr.

August 5, 2026
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Reply from 1st Formations

Thank you for your wonderful review! - Shan at 1st Formations.

Rated 5 out of 5 stars

Excellent Support Service

1st Formations support team are very helpful and always replying as soon as they are operating.
Their guidance is very important and always relevant.

August 6, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Rojo! - Shan at 1st Formations.

Rated 5 out of 5 stars

Fast and Facts

Very professional, fast and on point.

August 4, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Luca! - Shan at 1st Formations.

Rated 5 out of 5 stars

I was completely new to the whole…

I was completely new to the whole process, but 1st Formations made setting up my UK LTD incredibly easy. Everything was clear, straightforward, and well explained from start to finish. I would definitely recommend 1st Formations to anyone looking to set up a UK LTD. Their service made the entire experience simple and stress-free.

August 5, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your wonderful review! - Shan at 1st Formations.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic experience with 1st Formations. My company was incorporated in just two days, and the entire process was quick, straightforward, and hassle-free.

Before choosing 1st Formations, I tried Tide, and the experience was the complete opposite. They made me complete the application twice, charged me twice, and then simply stopped responding. Despite multiple attempts to contact them, I was ignored, and the issue was never resolved.

Switching to 1st Formations was the best decision. Everything was handled efficiently, communication was excellent, and the company setup was completed exactly as promised. I highly recommend them to anyone looking for a reliable and professional company formation service.

August 4, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Jiri! - Shan at 1st Formations.

Rated 5 out of 5 stars

Another great experience with 1st…

Another great experience with 1st Formations, they are very responsive and my Limited Company was set up within 48 hours. Would definitely recommend.

July 30, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

I have never been proud to give a five…

I have never been proud to give a five start rating like today. 1st formation on another level when it comes to speed, consistency, care, understanding and empathy. I truly was empressed and I am happy to have made this choice. Highly recommend for sure.

August 3, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Pascal! - Shan at 1st Formations.

Rated 5 out of 5 stars

1st Formations helped massively for me…

1st Formations helped massively for me to start my own company up the service was quick and reliable at first i was skeptical since i never heard the company but i decided to wing it and doing so the services was remarkable 100% will suggest going with 1st formations to start your company up

August 3, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Jake! - Shan at 1st Formations.

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