77 Diamonds Reviews 

Loved the customisation options especially when selecting the diamond to accompany the ring. Great communication and collecting the ring in Glasgow felt special, by appointment only. Recommend 77Diamonds, smooth process start to finish !

5 stars for Raul support.
I didn’t proceed to order due to better pricing elsewhere, but Raul has provided me with all the answers regarding the custom design, available diamonds, promos possibilities, etc
Great support

I would firstly like to personally thank the 77Diamonds team including but not limited to Reka for their continuous updates, expert knowledge, seamless purchase process, and overall advice.

You made one of the most substantial purchases of my life easy. You were incredibly thorough and treated me very kindly.

Not only are your diamonds incredibly priced compared to the 'high street', but the treatment received is far better than anywhere I have been.

If you are considering using this company, I can personally vouch for them, and I will continue to use 77Diamonds for any future purchases.

Thank you all very much.

James

Stunning product and Fantastic customer service from the beginning and through to a resizing issue I had.
Specifically Sacha, Dina and Mason have been brilliant and I can’t thank them enough.

I couldn’t be happier with my experience with 77 Diamonds. From the very beginning, the customer service was exceptional. Although there were a few unexpected challenges during the process, the team handled everything professionally and kept me informed every step of the way.

A special thank you goes to Clare and Natacha, who were both incredibly kind, patient, and supportive. They always took the time to answer my questions, reassure me, and do everything they could to help. Their dedication and communication made a stressful situation much easier, and I truly appreciate all the effort they put into ensuring everything worked out.

Most importantly, the ring arrived on time, and it is absolutely stunning. The craftsmanship exceeded my expectations, and the quality is simply outstanding. It is even more beautiful in person than I imagined.

Thank you once again to the entire 77 Diamonds team. I would happily recommend you to anyone looking for a beautiful engagement ring and outstanding customer service.

After ordering my ring, I was worried about receiving it on time. I reached out to customer support and Clare Caliwan worked with me to make sure I got it on time with updates. Great customer support if you ever have questions or concerns.

Very helpful, efficient and the item was beautifully presented on delivery.

Good customer service,fast or in real time answers for any concern,good quality diamond and fast delivery everything that I expected

Even before visiting the Basel showroom, I wanted to share my experience with 77 Diamonds.

From my very first enquiry, Besir has been exceptionally professional, patient and responsive. He has taken the time to answer every question thoroughly, offered honest advice, and never made me feel under any pressure. Throughout the process, his communication has been excellent and he has made what is an important decision feel much easier.

Although I haven't completed my purchase yet, the level of customer service I have received so far has been outstanding. Based on my experience to date, I would highly recommend 77 Diamonds Basel to anyone looking for expert guidance and a truly customer-focused approach.

Thank you, Besir.

Toni has been excellent throughout the buying process. He has always been responsive, professional, and patient, taking the time to answer all of my questions and provide regular updates. The experience so far has been smooth and reassuring, and I really appreciate the great customer service. Looking forward to receiving the ring!

Staff are very very helpful, in store and online. Quick responses to emails and always treated my now husband with kindness and respect when he visited the store. They even gave us discount on a third ring as my engagement and wedding ring was bought from them. Very pleased with the whole experience

It was a pleasant experience. I ordered the ring online and it came as planned. The ring is flawless with the choices I made. Very happy with the purchase.

Excellent customer service from Natacha - helpful throughout the process

Excellent service and excellent quality.
I had a very tight schedule and specific expectations regarding an engagement ring, which were all met by 77Diamonds and Tarek especially.
Very kind, professional service all through the process, great transparency regarding status of the ring, very fast shipping.
I am really satisfied and would recommend over any jewelry shop.
Big thanks to Tarek, who helped me a lot to reach the desired goal.

I have received a diamond even of a higher quality than I was supposed to get. Very nicely packed. Thank you.

Clare was incredible and everything went amazingly well thanks to her and the entire team at 77Diamonds!

I had a wonderful experience at the 77 Diamonds Dubai showcase. Nada was incredibly helpful throughout the entire process, she took the time to understand what I was looking for, offered thoughtful suggestions, and explained everything clearly. Her guidance made choosing an engagement ring feel easy and enjoyable. Highly recommended for anyone looking for expert advice and a personalized experience.

Super friendly, easy ordering process

A lot of posibilities to choose from and a great price for what you get. Super friendly consultant and a nice office. :-) Only thing that could be better is to have more rings in the show room with actual diamonds so you see upfront how they look like.