I work on 99 Designs platform as a full time designer and I want to thank the 99Designs to give to the designers all over the world for such amazing opportunities that 99Designs gives. Amazing platf... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was completely lost trying to figure out how the book cover contest process worked on 99designs. This is my first time using their service. It all felt overwhelming because I'm technically challen... See more
Company replied
99designs is probably the only platform where you can run a proper design contest. Instead of hiring one designer and hoping for the best, you get dozens of concepts from different people. That gave m... See more
Company replied
I had a great experience working with Louiza at 99designs. She was professional, responsive, and genuinely supportive throughout the process. Her communication was clear and friendly, and she made eve... See more
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Company details
- #14 of 20 best companies in Web designer
- #196 of 246 best companies in Business to Business Service
Information provided by various external sources
99designs is the leading creative platform that helps anyone get better design. From clients who need custom design to designers who want quality design projects, people around the world rely on the tried-and-true 99designs creative process to get designs they love. Since 2008, 99designs has grown from a small, online forum into a global community of talented designers that is now the go-to solution for businesses, agencies and individuals. With headquarters in Melbourne, Australia and offices in Oakland and Berlin, the 99designs team loves design and believes that design can help people create and grow - no matter where they are in the world.
Contact info
2201 Broadway Suit 815, 94612, Oakland, United States
- 1 800 513 1678
- customersupport@99designs.com
- www.99designs.com
4.3
Excellent
2K reviews
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute FRAUD
Absolute FRAUD! A designer tried to extort me and I refused to accept a side project offer. 99 designs accepted the design for me and charged me for the designs.
August 11, 2025
Unprompted review
Reply from 99designs
Hi Chris, this is Terence from 99designs by Vista. We are really sorry to hear about your experience on our platform, but thank you for taking the time to leave your feedback - it's been noted. We are always looking for ways to improve our platform and service, so if you would like to discuss your experience further please feel free to reach out to us at reviews@99designs.com. Wishing you all the best.
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Quick and detailed response.
August 19, 2025
Unprompted review
Reply from 99designs
Hi Stefano, this is Dennis from 99designs by Vista.
Thanks for taking the time to let us know about your experience using our platform. We're very happy to hear that your experience with our platform and/or our support has been quick and detailed.
We look forward to helping you in the future!
Reply from 99designs
Hi Abu, this is Dennis with 99designs by Vista.
Thank you for leaving a short but sweet positive review. Helping is what we're here for and it looks like we did a great job!
We're always here to help you again in the future.
Noemi was very helpful throughout every…
Noemi was very helpful throughout every step of the way! Great customer service!
August 14, 2025
Unprompted review
Reply from 99designs
Hi Vanessa, this is Dennis with 99designs by Vista.
Thank you for letting us know about your great support experience with Noemi. I will make sure to tell her, that she made a big difference for you and her assistance made a difference.
Always happy to help you with your next project.
That my payment issue got resolved!
That my payment issue got resolved!
August 14, 2025
Unprompted review
Reply from 99designs
Hey George! We're so happy to know that Louiza was able to help you out with your concern! Thanks for leaving us a review. We wish you all the best!
Terence from 99designs by Vista
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August 14, 2025
Unprompted review
Reply from 99designs
Hi Soudeep! Thanks for leaving a review! We're ecstatic to know that you're enjoying our platform! We wish you all the best!
Terence from 99designs by Vista
Great Experience
I thought doing a logo contest through 99Designs was fun. I got so many entries and absolutely love the one I chose. Things were easy to navigate. I would definitely use them again.
July 30, 2025
Reply from 99designs
Hi Erica! Thank you for sharing your review. We're glad to know that you had a great experience with our platform! Looking forward to your next one!
Terence from 99designs by Vista
Uli has been exceptionally helpful
Uli has been exceptionally helpful, offering thoughtful answers and clarifications that stem from his/her in-depth understanding of the 99designs platform. Our conversations have been productive, and I've gained a lot from his/her insights. I believe that continuing to engage with Uli will be beneficial for my future projects, as I can rely on his/her expertise for guidance and support.
August 13, 2025
Unprompted review
Reply from 99designs
Hello Arie! We greatly appreciate you sharing your experience with us! We're glad to know that Uli has provided you with exceptional service! We'll be sure to let her know of this! Wishing you all the best!
Terence from 99designs by Vista
Easy to use and an effective tool
Easy to use, and the site attracts great graphic design, illustrators from around the world. I’ve used the site twice and will continue to use them. Excellent customer service too if you have questions. Also, I personally like the idea that I am tapping talent that I otherwise would never be in contact with.
August 11, 2025
Unprompted review
Reply from 99designs
Hi Eric! Thank you for sharing your experience with us! We're glad to know that you've enjoyed our service. We look forward to your next contest!
Terence from 99designs by Vista
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Glady is awesome and asset to the company
I did a poll for my design contest and the time was up in like 3 hours. But my team was not able to decide. Because the submission was so many and designs were too good (Happy problem).
I contacted CHAT and Glady solved the issue outright for me. She is patient and understanding, and knew what is my problem right away.
She is truly an asset to the team and company.
August 12, 2025
Unprompted review
Reply from 99designs
Hi Robin! We greatly appreciate you leaving us a review. We're so happy to know that Glady was able to help you out and provide a wonderful experience. We'll be sure to let her know! Looking forward to your next one!
Terence from 99designs by Vista
Great Job!
The customer service is fantastic. They stayed in touch and answered all my questions every step of the way. I'm not sure how many artists they have available, but a multitude showed up to design my book cover.
You will have a wide range of designs to choose from.
I'm overjoyed wth my result!
August 11, 2025
Unprompted review
Reply from 99designs
Hello Tayler! Thank you for sharing your experience with us. We are pleased to know that you had a great experience here at 99designs by Vista! We look forward to working with you on the next one!
Terence from 99designs
Reply from 99designs
Hello there! Thanks for leaving us a review. We're glad to know that everything went well with your contest! Hoping to see more contests and projects with you soon!
Terence from 99designs by Vista
This is my 4th project with 99designs…
This is my 4th project with 99designs and I will not use any other site for my projects. From book covers to logo designs, they have always delvered.
August 9, 2025
Unprompted review
Reply from 99designs
Hello Monty! We appreciate you leaving us a review. We are so happy to know that you are completely satisfied with our platform for all your design needs! We eagerly anticipate your next contest!
Terence from 99designs by Vista
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The platform helps with getting diverse…
The platform helps with getting diverse design ideas 💡
July 31, 2025
Reply from 99designs
Hi there! Thank you for leaving a review. We're glad to know that you enjoyed using the platform and got a lot of design inspiration in the process! Looking forward to your next one!
Terence from 99designs
Great easy to use platform
99Design supported us in creation of multiple assets now and we are really pleased with the results.
The platform was easy to use, very thorough in asking questions for the designer to create concepts. The quality of the talent here are solid.
December 17, 2024
Unprompted review
Reply from 99designs
Hello Laney! We appreciate you taking the time to leave a review. We're glad to know that you've greatly enjoyed using our platform. We look forward to helping you on your next one!
Terence from 99designs by Vista
HIGHLY RECOMMENDED!!!
I've been working as a freelance designer at 99designs since June 07, 2010 and it's simply one of the BEST platform for designers and clients as well. Designer support is really helpful and cooperative. I've a long list of some awesome clients :) HIGHLY RECOMMENDED!!!
August 6, 2025
Unprompted review
Reply from 99designs
Hi Saqib! Thank you for leaving a review. We greatly appreciate your support and for being with us for more than a decade! Wishing you all the best!
Terence from 99designs by Vista
Excellent service - the only place I get my book covers
Excellent service! I love running design contests for my book covers. It's a great way to see a lot of different kinds of designs and find the exact match for me. The designers are always really awesome to work with. I personally go with the silver plans at minimum, as I find the designers to be particularly exceptional. Also, customer support is fantastic! They're always there when you need them and are able to resolve any issue you may have.
August 4, 2025
Unprompted review
Reply from 99designs
Hi Charlotte! Thanks for leaving a review. We're so happy to know that Glady was able to provide you with a wonderful experience! Looking forward on your next one!
Terence from 99designs by Vista
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I'm truly satisfied.
The support was fast, friendly, and efficient. I'm truly satisfied.
August 1, 2025
Unprompted review
Reply from 99designs
Hey there! Thanks for leaving a review. We're glad to know that you had a great experience with our platform. Looking forward to your next one!
Terence from 99designs by Vista
Great work from my 99designs designer!
Our designer, pecas™ Carola Beker, was an excellent designer! She has a great aesthetic and made multiple revisions for our team. We are thrilled with our new logo and all of its assets. THANK YOU!
July 27, 2025
Reply from 99designs
Hi there! Thank you for leaving a review. We're ecstatic to know that your designer was the best fit for your logo and other designs! Looking forward to your next one!
Terence from 99designs by Vista
The designer was very responsive to my requests and patient with changes.
Loved how the designer had so much patience with all my directions. I changed my mind several times in the direction I wanted the cover to go, and the designer stuck with me through it all, making tweaks and taking suggestions (which were sometimes not explained very well). The design took shape and was fine-tuned until it was perfect! Very good response and turnaround time on tweaks.
August 1, 2025
Unprompted review
Reply from 99designs
Hello there! Thank you for leaving a review. We're glad to know that you had a great experience with us, and the designer was able to create the best design for you. Looking forward to your next one!
Terence. from 99designs by Vista
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