Abbey Garden 

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Rated 5 out of 5 stars

Having read a few negative reviews I was nervous. I need not have been, I had absolute 5* service. The pick up, given the busy time of year was reasonably swift, the problem with the tractor mower w... See more

Rated 5 out of 5 stars

Excellent in every way. Enquired about stock levels on a Saturday afternoon to confirm the machine I wanted was available, to replace a rotovator that was dying part way through a job. Chris conf... See more

Company replied

Rated 3 out of 5 stars

Have used Abbey Gardens previously without any hitches and given a 5 star rating on each occasion. . However this time the order wasn’t correctly picked and the wrong items were despatched. Whilst... See more

Company replied

Rated 5 out of 5 stars

believe it or not i have tried for 3 years to get a strimmer head for a k0matsu strimmer without succes. on contacting abbey garden after a conversation with the sales department they supplied one to... See more

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Abbey Garden


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Rated 4 out of 5 stars

Slow delivery but very good product …

Slow delivery but very good product quite satisfied

January 27, 2018
Unprompted review
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Reply from Abbey Garden

Thanks for your feed back. I have to apologies for the extra delay with this order, I had a quick look at the pressure seal you ordered this item was a non stocking line and took 5 days to come from Husqvarna Sweden. This delayed delivery to you to a total of seven day from order, Again very sorry. Please get in contact if we can help in future and we will try and fast track your next order.

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Rated 5 out of 5 stars

A very fast response over the …

A very fast response over the telephone. Item identified quickly, knowledgeably and purchase completed swiftly. However, still awaiting quotation for chainsaw ...?
Item dispatched and delivered within 36 hours which is very commendable!

January 25, 2018
Unprompted review
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Reply from Abbey Garden

Glad we could be of help, sorry were a bit slow in coming back to you about the purchase of the saw, one of our guys will be in contact today.

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. All good. Would use again.

January 24, 2018
Unprompted review
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Reply from Abbey Garden

Great ! Thanks for the review.

Rated 5 out of 5 stars

The item i ordered was delivered quickly,

The item i ordered was delivered quickly, the whole transaction was hassle free, I would have no hesitation in recommending this company this company to anyone else I know.

January 24, 2018
Unprompted review
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Reply from Abbey Garden

Thanks Phil, keep in contact if any things needed.

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Rated 5 out of 5 stars

Snow shovel

Very good company would recommend to anybody first class service

January 22, 2018
Unprompted review
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Reply from Abbey Garden

Fantastic! Thank you for taking the time to leave us a review!

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Rated 5 out of 5 stars

helpful staff

helpful staff , quick delivery , good product

January 21, 2018
Unprompted review
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Reply from Abbey Garden

Fantastic! Thank you for taking the time to leave us a review.

Rated 2 out of 5 stars

Delivery delays and no information

Ordered an expensive chainsaw sometime ago. After querying the likely delivery date I was told that I should receive it the following week. That has come and gone. My email querying the current situation is still waiting a reply. This is the second time this has happened with them as had a similar experience on a previous order. Elsewhere next time I think

January 19, 2018
Unprompted review
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Reply from Abbey Garden

Thank you for taking the time to leave us some feedback, we are very sorry that the chainsaw you ordered was out of stock with our supplier and so was taking us a little longer to get to you than we would have liked.

I can see that one of my colleagues has now been in touch with you and has arranged to swap this saw over for you. We hope that you will be happier with our service from now onwards.

Rated 5 out of 5 stars

It was easy to order and the saw …

It was easy to order and the saw arrived quickly.
No problems at all so I would recommend Abbey Garden Sales.

January 15, 2018
Unprompted review
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Reply from Abbey Garden

Thank you for your kind review.

Rated 5 out of 5 stars

I phoned up with a query about …

I phoned up with a query about hydraulic oil for a seemingly obscucre garden tractor. The sales team knew exactly what I was talking about, recommended the correct oil, and had it shipped to me in double quick time. The advice was good quality and very informative. Very nice to discuss a technical issue with very well informed and keen individuals. Our local service providers are tiresome and vague at best. I can recommend Abbey to anyone.

January 11, 2018
Unprompted review
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Reply from Abbey Garden

Thank you for your lovely review! We were so very pleased to be able to help.

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Rated 2 out of 5 stars

Husqvarna wheel bolts

I ordered some wheel bolts for a husqvarna lawnmower which turned out to be for a slightly different model. I returned the parts and gave full details of the model and correct part. It took many phone calls, and I received many apologies and promises of action, but nothing. Then I happened to ring and speak with the managing director and it was then sorted out. So all ok in the end but very frustrating at the time. The lawnmower is now fixed, it missed the last season but will be ready for the next!

December 30, 2017
Unprompted review
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Reply from Abbey Garden

We are sorry for the delay you experienced in us sorting this out for you, we wish you well for the coming season and hope to be able to help you again in future.

Rated 5 out of 5 stars

Brilliant

Brilliant! I ordered an ex-demo Mountfield Tiller late on a Tuesday, it was picked up by the courier on Wednesday and delivered to Kent on Thursday afternoon. Securely packed with no damage, order complete and 'as new' condition. Machine started on second pull.
All this despite an indication on the website that it would take 7 days to process the order.

December 26, 2017
Unprompted review
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Reply from Abbey Garden

Great to hear! Thank you for taking the time to leave us a review, we are so glad you are happy with your order.

Rated 5 out of 5 stars

Really good service

Really good service. They had noticed problems with my order, took it apart and rebuilt to ensure that they made it what I was looking for.

December 24, 2017
Unprompted review
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Reply from Abbey Garden

Thank you Mr Oldland, we were happy to be able to help you out with this one and hope to help you again soon.

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