Having read a few negative reviews I was nervous. I need not have been, I had absolute 5* service. The pick up, given the busy time of year was reasonably swift, the problem with the tractor mower w... See more
Abbey Garden
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See what reviewers are saying
Excellent in every way. Enquired about stock levels on a Saturday afternoon to confirm the machine I wanted was available, to replace a rotovator that was dying part way through a job. Chris conf... See more
Company replied
Have used Abbey Gardens previously without any hitches and given a 5 star rating on each occasion. . However this time the order wasn’t correctly picked and the wrong items were despatched. Whilst... See more
Company replied
believe it or not i have tried for 3 years to get a strimmer head for a k0matsu strimmer without succes. on contacting abbey garden after a conversation with the sales department they supplied one to... See more
Company details
Information provided by various external sources
Abbey Garden
Contact info
Union Mine Road, PL19 0PW, Tavistock, United States
- 01822 614053
- sales@abbeygarden.com
- www.abbeygardensales.co.uk
Very Poor Service and Communication
I ordered a Husqvarna lawn aerator on the 20th Feb 2018, and finally received it on 13th March 2018 (although a different make); after several phone calls and emails.
Beware their email communication doesn't work, or they just don't want to answer them. I sent five emails to their various email addresses and received no response to any!! Only telephone if you want answers.
I would not use this company again or recommend them - Sorry.
March 18, 2018
Unprompted review
Reply from Abbey Garden
We need to apologise for the delay with getting this order sent to you Mr.Burton.
After discussing with my sales team I have found out the reason for the delay was because there was a stock issue with the original Husqvarna Towed Aerator you ordered.
Once we had discussed with you that the Husqvarna was out of stock we then offered to upgrade you to a much superior Agri-Fab one. I can see once you had agreed to the upgrade on the 6th, it was sent out by the 9th.
We do take your criticism on board and we do hope you consider us again in the future.
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Throttle Control
Item exactly as described. Very prompt response. Cost was very reasonable. Thank you
March 4, 2018
Unprompted review
Reply from Abbey Garden
Thanks Colin, great stuff.
Good service and pleased withe the…
Good service and pleased withe the quality of the saw horse by Oregon
March 3, 2018
Unprompted review
Reply from Abbey Garden
Thank you Brian, glad your pleased.
Excellent Service
February 20, 2018
Unprompted review
Reply from Abbey Garden
Thanks for taking the time to review.
Mantis tiller
Ordered on line 2 day later it was delivered, can't ask for better service.
Thank you
February 18, 2018
Unprompted review
Reply from Abbey Garden
So glad it arrived so quick, keep in contact if you need more help.
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Reply from Abbey Garden
thanks for taking the time to say you were happy. All the Best
Reply from Abbey Garden
Thank you
First class service
First class service and speedy delivery by courier even though at the other end of the country.
February 11, 2018
Unprompted review
Reply from Abbey Garden
Great it arrived so quick, feel free to keep in contact if anythings needed in the future.
Website ok but not brilliant
Website ok but not brilliant. Took a week to deliver the part I wanted. Part good and working fine.
February 8, 2018
Unprompted review
Reply from Abbey Garden
Hi Ian, Sorry about this...You ordered on the 28th and the parts was not dispatched till the 2nd, we struggle a bit to keep every single part in stock for these chainsaws and it took a few days to arrive. Again sorry.
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Very helpfull and very prompt sevice
February 7, 2018
Unprompted review
Reply from Abbey Garden
Great Stuff Nigel, Glad to have helped.
Most important Abbey had the component …
Most important Abbey had the component for my obsolete hedge cutter. I confirmed the item was the correct part and it was in stock by telephone and a member of staff who was very helpful confirmed the component was in stock. TI ordered on line and the item was delivered as predicted within 24 hours of ordering.
February 6, 2018
Unprompted review
Reply from Abbey Garden
Thanks David, So glad you were pleased we do try our best. Best Regards
Not used yet but looks good and fit for …
Not used yet but looks good and fit for purpose.
Promptly delivered
February 5, 2018
Unprompted review
Reply from Abbey Garden
Thanks Paul, I'm sure its going to be fine..We do sell loads of these at this very very low price. I cant believe you can buy a 26cc Brush cutter at this price. Keep in contact.
100% happy with the service and got the …
100% happy with the service and got the goods in less than a week. i shall be back at some point to place another order.the price was good so they have a good future .
February 5, 2018
Unprompted review
Reply from Abbey Garden
100% is good, glad we could help.
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Didn't think I would get this fuel pipe …
Didn't think I would get this fuel pipe for my old 42 Husqvarna but abbey garden sales came up trumps excellent customer service part arrived very quick well pleased thank you once again. This will be my first stop for husky parts from now on. all the best A. beechey.
February 1, 2018
Unprompted review
Reply from Abbey Garden
Thanks Allen, So pleased we could help, Nicks a bit of a Parts master for these odd old parts..
Reply from Abbey Garden
Thanks Gerry, Thanks for taking the time to review. Thank you.
very good service arived very quickly
January 31, 2018
Unprompted review
Reply from Abbey Garden
Cracking news!!! please keep in contact if you need any thing. Regards
Excellent communication and …
Excellent communication and service...Thank you
January 29, 2018
Unprompted review
Reply from Abbey Garden
Glad it went well! Thank you very much for leaving us a review, we hope to be able to help you again in the near future.
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Reply from Abbey Garden
Thanks for your review !! Keep in contact if there's any thing you need.
Parts ordered and reply very quick
Parts ordered and reply very quick, only fault I have is that I ordered 2 items , only 1 supplied . when I ordered , both items were available.
January 27, 2018
Unprompted review
Reply from Abbey Garden
Thank you for taking the time to give us your feed back, it is so frustrating when items are showing as available then when we attempt to buy them from our supplier there all gone. This does happen from time to time but we will make every effort to make these parts obsolete as and when we find the problem.
Please feel free to get in contact if we can help with anything you may need.
Good website
Good website, very helpful staff and good prices coupled with fast delivery, what more could you ask for.
January 27, 2018
Unprompted review
Reply from Abbey Garden
Super !! Glad you were happy, please keep in contact if you need any help in future.
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