Abbott Lyon never disappoints!!! My heart earrings are perfect for all occasions and I’ve worn my clover necklace for 6 months without taking it off and it’s as bright as the day it arrived!! Can’t ra... See more
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Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.
Contact info
BA1, Bath, United Kingdom
- www.abbottlyon.com
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Awful jewellery, cheap materials used, not worth the money! At all! Very disappointing.
I purchased a diamond name necklace from abbotlyon for my young daughter, it is appalling!! who has only worn it three times while in the pram going the shops and back approx 20 min journey, for the first four months the colour seemed nice shiny gold, but now for some odd reason its turned in to a really fake rustic gold colour ,I've always put it away safely in a jewellery box., i dont know what went wrong other than they are using a really cheap materials. The worst is for the three times she had worn it she would cry alot, till the final time I realised why, the chain was pulling at her head hair and body hair pinching it, absolutely horrendous i am appalled by it, they are not worth the money, I promise its like something you'd buy of temu the colour match is identical too

Reply from Abbott Lyon
Recently made another purchase on abbot…
Recently made another purchase on abbot lyon which im super excited about. Every day wear but can be dressed with going out or casual.
Beautiful pieces
Beautiful pieces. Such a great quality and amazing for summer!
Poor warranty experience
Purchased a personalised clover bracelet in 2023. Hardly wore it as I work for another jewellery brand so just on an occasional day off & the sliding mechanism has broken. The bracelet itself is in great condition well looked after. Contacted customer service who requested a video then they requested photos to finally tell me it was a 2 year warranty so completely wasted my time sending them prof & an example of what the issue was. I also didn’t realise the first few emails were AI. I asked about a discount to repurchase as they don’t do repairs but said they could help no further. I have a watch, multiple other items from them & use them for gifts but not anymore. I get there is a warranty timeframe but when they can clearly see how well looked after the item is & the fact it wasn’t worn all the time you’d think they would goodwill a new one or give some sort of incentive to purchase again. Some of there jewellery in the past has gone a funny colour but I gave them the benefit of the doubt but lost a customer now

Reply from Abbott Lyon
Very polite and very quick with…
Very polite and very quick with responses , just unfortunate that they couldn’t help with my urgent requests but definitely helpful and lovely people ☺️
Abbott Lyon is my go to for all…
Abbott Lyon is my go to for all jewellery for all occasions. From everyday wear to evening looks. I just love the quality and the selections to choose from!
Amazing!
Amazing!! Ordered multiple pieces and they came super quick and perfect condition
The best jewellery!
I love my Abbott Lyon jewellery. It’s never tarnished and the pieces are easy to style everyday. I love the personalised pieces
Gorgeous jewellery
Gorgeous piece of jewellery really good quality and packaged beautifully too. Delivery was fast and easy to customise my order.
Beautiful gifts
Beautiful gifts - I had the necklace made with birth charms - it is absolutely gorgeous
Tarnished
I hadn't realised until today that I had 2 year warranty on my white heart, gold plated huggy earrings.
They have been tarnishing for months now but when I reached out with pictures of my ruined earrings I was told I out of warranty by less than a month (bought June 24).
How on earth they can currently offer a 5 year warranty is beyond me as mine started tarnishing after just 12 months. Awful product for the price, I have much cheaper earrings that I have had for years with no issues whatsoever.

Reply from Abbott Lyon
I have been wearing and using Abbott…
I have been wearing and using Abbott Lyon pieces for years, they’re all so durable and lasting. They’ve never tarnished. I wear my pieces almost daily and I can never get enough of them! Especially their watches and their necklaces!
Great customer service!
Great customer service!! My heart huggie earrings lost one of the hearts and I received a credit note for a new pair within 24 hours!! Even the bot was lovely 💪🏻🤣
I have other pieces of jewellery from AL and have never had a problem 💚
The jewellery is well made good quality…
The jewellery is well made good quality and selection of different styles I have purchased 3 pairs of earrings and two band rings so far . The delivery is prompt and everything is well packaged.The prices are reasonable also IV been happy with all my purchases so that's good
Beautiful jewellery
I have purchased several pieces of jewellery from here now I almost have all the heart earring collection! They don’t tarnish in water or wear, mine is still good as new, I have purchased items as gifts also as they are just so beautiful.
Jewellery that genuinely doesn't…
Jewellery that genuinely doesn't tarnish and feels high quality. Great customer service too.
The experience has been amazing
The experience has been amazing and everyone has been lovely. I ordered my daughter a memorial necklace as I have terminal cancer. After filling in a questionnaire a lovely lady contacted me and offered me a painting experience and a cream tea. It has been amazing to have those memories and I cant thank everyone enough gor their care ❤️
The Abbott Lyon website is so easy to…
The Abbott Lyon website is so easy to use. I purchased three items and delivery was super quick. Items were all packaged beautifully and I’ve not taken off my jewellery since! I would recommend Abbott Lyon and give 5 stars based on service, pricing of products and quality of jewellery. I will be purchasing again.
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