Access Training Reviews 

4,805
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for their extensive knowledge, patience, and engaging teaching methods during practical training sessions. People also appreciate the helpful career support, professional CV assistance, and clear guidance provided throughout their learning journey. However, some people mentioned frustration with communication delays, experiencing slow email replies and difficulties reaching staff for support. A few reviewers also noted challenges regarding scheduling course dates and having to travel long distances to find available centre slots. These individuals felt that administrative processes could be significantly improved to match the high quality of teaching.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are extremely knowledgeable,... See more

User experience

Users describe positive interactions with user_experience, highlighting great learning experiences and... See more

Service

Clients share positive opinions on service, highlighting knowledgeable and friendly instructors who deliver... See more

Customer service

People report positive experiences with customer_service, noting that staff members are friendly, prompt, and... See more

Location

Customers had ambiguous experiences with location, noting both the convenience of having numerous centers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.... See more

Company replied

Rated 5 out of 5 stars

Rob teaches basic electrics chalk and talk, no slides, straight out of his head, which tells you plenty after 15 years on the tools. Day one he taught potential difference with two spray can lids... See more

Company replied

Rated 5 out of 5 stars

Had the privilege of meeting Craig Wiltshire via my NVQ course…. He conducts himself in the most professional manner and goes above and beyond with top class learning techniques and how to navigate th... See more

Company replied

Rated 5 out of 5 stars

Cherise , is very nice and helpful with all queries answered and sorted out in a timely manner . And if you have a problem or need to talk about anything will contact you straight away either by calli... See more

Company replied


Company details

  1. Adult Education School
  2. After School Program
  3. Career and Education Provider
  4. Education Center
  5. Trade School
  6. Training Centre

Written by the company

We are 100% focused on providing the highest quality of training and dedicate ourselves to providing career specific training courses that deliver industry recognised qualifications. However, we go the extra mile. We have developed a 3 Year Training & Employment Support Guarantee unique to the Industry that means you can fully focus on your new career safe in the knowledge that we are there to hold your hand every step of the way.

Written by the company

Our trade courses are designed to give you the skills you need to succeed.
Whether you want a new career, expand your services or need to renew your certificates we are here to help you get there. We encourage and inspire our learners to achieve their goals helping them to get where they want to be.

3 Year Training & Employment Support Guarantee

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.
From day 1 we will provide you with access to our bespoke, online learning portal giving you limitless learning for up to 3 years from the comfort of your own home - repeat and use any part as many times as you like. This includes live tuition, tutor Q&As, lessons, tests, and much more; all available both before and during the practical tuition part of your course - hands-on, fast-track training. You will also get a dedicated Career Support Officer who can give expert guidance and advice. Build your CV with us and find out about the potential job/placement opportunities with our network of Corporate Partners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,805)

802 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Valuable and Enjoyable Experience

The practical training exceeded my expectations. The strategy and process used throughout were very well structured, clear and professional. The training was delivered in a relaxed and comfortable environment, which made the whole experience positive and allowed me to focus on developing my practical skills and knowledge. I was particularly impressed by Charles Usigbe’s high level of technical knowledge and attention to detail. His guidance, explanations and overall approach were of a very high professional standard and made the training both valuable and enjoyable.

August 11, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a detailed review.

Exceeding expectations is what we always aim for, so knowing Charles’s professional approach and clear strategy gave you such a valuable learning experience is fantastic.

Glad you had such a positive time, and wish you every success with your career ahead!

Rated 5 out of 5 stars

Great Support Throughout My Training

Really appreciate the support from the training centre. I contacted them to see if I could still rely on their support when it comes to potential employment opportunities while I’m completing my training. They helped update my CV and said they’ve shared it with companies in my local area. Hopefully it leads to some good opportunities. Thanks for the continued support!

August 10, 2026
Unprompted review
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Reply from Access Training

Supporting our students doesn't stop in the practical bays, getting your CV sharp and in front of local employers is a huge part of the journey.

Fingers crossed it leads to some top opportunities for you soon.

We’re in your corner, so keep us posted on how you get on!

Rated 5 out of 5 stars

NVQ Training

Completed NVQ Training with Charles. Learnt a few new things and it was explained clearly which is helpful.

Delivery was great, although I would suggest pre date communication is made clearer as learnt on the first date we needed a protractor and colour pens/pencils. Would help prep better if email sent out or put on website /portal

August 10, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave a review!

Glad you had a great experience with Charles and came away with some valuable new knowledge and clear guidance.

Thank you for the constructive note on equipment lists beforehand, knowing exactly what to bring (like pens and protractors) makes day one so much smoother, so we’ll get that feedback to our admin team to improve pre-course comms.

Best of luck with your career ahead!

Rated 5 out of 5 stars

Great staff and flexible structure

Although there were initial frustrations on the admin side and waiting times my experience with Access Training has been great. I recently completed my NVQ assessment at Cardiff and the support I have had from James there was excellent. He clearly understands his subject very well and is passionate about teaching it. He is very patient and knowledgeable and his help has been instrumental in achieving my goal. I am very grateful for this and he's a credit to Access Training.

July 27, 2026
Unprompted review
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Reply from Access Training

Huge congratulations on achieving your goal! It’s fantastic to hear how much James’s support and passion helped guide you through your NVQ assessment in Cardiff.

We hear you on the early admin frustrations and appreciate your patience while getting sorted. Thanks for training with Access Training, and wishing you the absolute best with your next steps!

Rated 5 out of 5 stars

Access training

I recently completed 10 days of practical electrical training with my tutor Aaron Kahl and I honestly couldn’t have asked for a better experience.

As someone who had no previous electrical practical training experience at all, I initially felt quite nervous about starting. However, Aaron was extremely patient, nurturing and understanding throughout the whole 10 days. He took the time to explain things clearly and answer my questions and make sure I understood what I was doing rather than simply rushing through the practical work.

The training has been really insightful and has given me a much better understanding of what to expect when working in the field. Most importantly, I’m coming away from the 10 days with a lot more confidence in my practical abilities, which I hope to carry forward as I progress into the electrical field.

I also feel much better prepared for my upcoming practical assessments, and I’m grateful for the support and guidance I received throughout the training.

I would definitely recommend him to anyone especially those who are starting out with little or no practical electrical experience.

August 7, 2026
Unprompted review
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Reply from Access Training

Aaron Kahl is brilliant. Going into a 10-day practical with zero background can be daunting, but having a patient tutor who takes the time to build your skills properly makes all the difference.

We’ll pass on your glowing recommendation to Aaron, smash those upcoming assessments, and all the best out there!

Rated 5 out of 5 stars

I have been on the training with John…

I have been on the training with John Burton, very supportive and help
Me understand what I needed to learn,

John is an asset to access training

August 8, 2026
Unprompted review
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Reply from Access Training

Thanks for the feedback.

High praise indeed, but John deserves every bit of it! He always goes out of his way to ensure students get the exact guidance they need to succeed.

Thanks for training with Access Training, and wishing you the absolute best moving forward!

Rated 5 out of 5 stars

Aaron is an excellent electrical…

Aaron is an excellent electrical instructor. He explains difficult topics clearly and always relates the theory to real-life electrical work. He is knowledgeable, patient and happy to answer questions until everyone understands. His practical demonstrations and exam advice have helped improve my confidence considerably. I would highly recommend Aaron and his electrical course to anyone looking to develop their electrical knowledge and practical skills.

August 7, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave a review!

Electrical theory can get complex fast, so having an instructor like Aaron who takes the time to answer every question and relate it back to actual practical work is invaluable.

Glad you had such a top-quality experience on the course, and wish you every success with your electrical skills ahead!

Rated 5 out of 5 stars

Sheffield is a fantastic training centre

Just finished my practical training in Sheffield. Fantastic centre, the lecturer John was absolutely fantastic and took me from knowing absolutely nothing on the practical side to a point im confident in passing my level 3 electrical course.

August 7, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a great review.

Starting practical work from scratch can feel daunting, but having a brilliant lecturer like John who can break down complex electrical tasks and build your confidence is what it's all about.

Glad you had a fantastic experience in Sheffield, and wish you every success with your Level 3 and career ahead!

Rated 5 out of 5 stars

Just finished my practical training…

Just finished my practical training with John in Sheffield was fantastic really helpful and a great teacher feel ready for my exam now! Thank you!

August 7, 2026
Unprompted review
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Reply from Access Training

John is absolute class up in Sheffield. Going into an exam feeling fully prepped and confident is the best spot to be in, and having a top teacher to guide you makes all the difference.

We’ll pass on your thank you to John, smash that exam, and all the best out there!

Rated 5 out of 5 stars

Taught to a professional level with…

Taught to a professional level with regards to testing etc. Aaron was punctual and very good at explaining things to students.

August 7, 2026
Unprompted review
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Reply from Access Training

It’s brilliant to hear how much Aaron helped you master the testing side of things. He really sets high standards for professionalism and clear, approachable teaching.

Thanks for training with us at Access Training, wishing you the absolute best moving forward!

Rated 5 out of 5 stars

Just completed stage 2 of the Advanced…

Just completed stage 2 of the Advanced Gas Foundation in Manchester with Simon.
Excellent tutor, with a lot of knowledge about the subject.
The training centre is well equipped, with plenty of space to learn and practice.

August 7, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a great review.

Tackling advanced gas modules takes real focus, so having an expert instructor like Simon in a setup designed for proper practical practice gives you the ultimate learning environment.

Glad you had a great experience in Manchester, and wish you every success with the rest of your training!

Rated 5 out of 5 stars

Manchester centre advanced gas…

Manchester centre advanced gas foundation week 2 practical. Simon really good prepared for every lesson. Really clear explanations.

August 7, 2026
Unprompted review
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Reply from Access Training

Nice one, thanks for the feedback!

It’s brilliant to hear how much Simon’s clear teaching helped you through your practical assessments. He really knows how to deliver high-standard training.

Thanks for training with Access Training in Manchester, wishing you the absolute best as you keep moving forward.

Rated 5 out of 5 stars

Iv just had a week training on gas with…

Iv just had a week training on gas with Simon in Manchester and found it very helpful and and enjoyable with this knowledge I'm hopefully going on to pass acs with this help

August 7, 2026
Unprompted review
Access Training logo

Reply from Access Training

Cheers for the review.

Getting that solid gas foundation under your belt builds massive confidence, and it sounds like you’re in a brilliant spot heading into your ACS.

We’ll pass on your shout-out, smash those exams, and all the best out there!

Rated 5 out of 5 stars

Completed my 2 weeks Advanced gas…

Completed my 2 weeks Advanced gas foundation at the manchester branch with Simon and it was wonderful and educating….Simon was quite helpful, patient and intelligent in impacting the knowledge.

August 7, 2026
Unprompted review
Access Training logo

Reply from Access Training

Nice one, thanks for the feedback!

It’s brilliant to hear how much you got out of your Advanced Gas Foundation course. Simon really takes the time to make sure everyone understands the material properly and feels confident.

Thanks for training with Access Training in Manchester, and wishing you the absolute best with your next steps in the trade!

Rated 5 out of 5 stars

Have just completed my last and 3rd…

Gary Evans
Have just completed my last and 3rd week of practical training at Edenbridge training centre, the whole week was excellent, tutored by Callum the whole week and his knowledge , enthusiasm and motivation made the week enjoyable and easier to digest which made the learning a lot easier, thank you Callum!!
If I had one criticism it would the admin side of Access, it can at times be very difficult to get answers to course questions and get exams booked etc.

August 7, 2026
Unprompted review
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Reply from Access Training

Hi Gary,

Thanks for taking the time to leave such a detailed review, wrapping up your final week of practical is a massive milestone.

Thank you for the constructive note regarding course admin and exam scheduling, we know how important smooth communication is and we're addressing this. Wish you the absolute best with your career ahead!

Rated 5 out of 5 stars

I am doing my practical training with…

I am doing my practical training with Drew rangecroft, he has been very helpful and patient with our learning

August 6, 2026
Unprompted review
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Reply from Access Training

Drew Rangecroft sounds like an absolute credit to his training team!

It sounds like you're in great hands for the rest of your course. Keep making the most of that practice time, and don't hesitate to keep firing those questions his way!

Rated 5 out of 5 stars

Drew in Birmingham was amazing

Drew in Birmingham was amazing, gave us loads of time to practice and was very approachable and ready to answer questions

August 6, 2026
Unprompted review
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Reply from Access Training

Shoutout to Drew! That's exactly what you want from a trainer—plenty of hands-on practice time and an approachable vibe where no question feels silly.

Sounds like you had a great training session in Birmingham. If you have a feedback form or survey from the course, definitely drop that note in there—trainers like Drew love hearing when their style hits the mark!

Rated 5 out of 5 stars

Very helpful and informative advisor

August 5, 2026
Unprompted review
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Reply from Access Training

Clear, helpful guidance right off the bat makes all the difference.

We’ll pass on your shout-out. Best of luck with your training journey!

Rated 5 out of 5 stars

G3 unvented water heater course

Just completed a course with Pete in Cardiff. Great course, really enjoyed it, Pete made the course an enjoyable experience. Would definitely recommend to others and will attend again in future

August 5, 2026
Unprompted review
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Reply from Access Training

Big thanks for the fantastic review!

Pete always brings massive energy to the Cardiff centre, so it’s great to hear you had such a brilliant experience on your course.

We appreciate the recommendation and can’t wait to welcome you back for the next one!

Rated 5 out of 5 stars

Cardiff training centre

Been in the Cardiff training centre for the last few months doing my course. The tutor Pete is a great teacher with brilliant knowledge of plumbing and the course structure. Very helpful and friendly guy and has made the 2 hour travel each day worth it instead of going to a different centre.

August 5, 2026
Unprompted review
Access Training logo

Reply from Access Training

Thanks for leaving a review!

Long commutes aren't easy, but having a friendly, knowledgeable tutor like Pete makes all the difference.

Glad you’re having a great experience at the Cardiff centre—all the best with your training!

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