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Review summary

Created with AI, based on recent reviews

Looking at 527 reviews, most reviewers were somewhat happy with their experience overall. Some customers appreciate the new UI design and features, finding the site easy to use and navigate. Many also report quick and instant payouts, especially for mobile top-ups, with some receiving their rewards in minutes or seconds. There are positive remarks about the platform's improvements and its effectiveness in helping users earn extra income. However, many people are dissatisfied with the customer service, citing non-existent support, unanswered messages, and a lack of resolution for their issues. A significant number of users experience problems with withdrawals, particularly with bank transfers and airtime top-ups, where transactions show as successful but funds are not received. Some reviewers also mention issues with surveys not being approved, being screened out frequently, or delays in rewards reflecting on their dashboard.

What people talk about most

Payment

People report ambiguous experiences with payment, with many expressing frustration over withdrawal issues,... See more

Website

Consumers express significant dissatisfaction with the website, with many stating that it has become one of... See more

Response time

Customers consistently express frustration with slow response times, frequently reporting that emails and... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding it frustrating and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many expressing frustration over surveys not... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals. Trying to withdraw with sochitel is a headache, it just s... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

678 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hello there AfriSight

Hello there AfriSight. Why do you always ignore my raised issues? Is AfriSight still alive really? Kindly check why when I try to top-up my line with airtime via Sochitel keeps saying 'successful ' but nothing has happened?
This isn't the first time raising this question but you keep on ignoring me.
Kindly, it's my right to be given my earnings no matter how little it's.

April 10, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your details; kindly send them to our email so that we can assist you accordingly.

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Rated 1 out of 5 stars

Please regarding payout choose a better…

Please regarding payout choose a better partner that will serve well Reloadly isn't having any Nigerian operator I seek for you to check and enhance this matter

April 10, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your details; kindly send them to our email so that we can assist you accordingly.

Rated 3 out of 5 stars

Beautiful work

Wonderful EXPERIENCE with Trst pilot company work
I have been rewarded for every effort of my input I have shared.Its open to all so feel free to join and take surveys.Within this year I got rewarded 8.5 USD with so quick payments.Idid not expect it such a date but was a surprise.
Thank you Trustpilot

April 9, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly

Rated 1 out of 5 stars

Your customer service stinks or me…

Your customer service stinks or let me say is non existing...you never reply and take your time I replying sade that n great platform like this has more negative than positive reviews..should say to CEO there is a problem with his service leadership and team ..get your act together and you Wil not have these negative reviews

April 6, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further

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Rated 3 out of 5 stars

I've been using this survey sight for…

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals.
Trying to withdraw with sochitel is a headache, it just says successful but doesn't work.Support is basically not working. This is the second time I'm trying to withdraw, and to be honest the first time was relatively easy but maybe it's because it was before they upgraded to this new site. Would love if this can be worked on.

April 6, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Sorry to hear Sochitel withdrawals are giving you grief 😊. We've noted the issue and will look into it. Can you DM us with the transaction details so we can check on it? Thanks for your patience, and glad you've enjoyed using Afrisight over the years!

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Rated 2 out of 5 stars

i have been trying to withdraw my…

i have been trying to withdraw my earning as airtime but Reloadly is not working. I also tried Sochitel; it shows that the transaction was successful, but I do not receive the airtime, and the amount is later reversed.it is really upsetting because i have not recieved any cashout since i jind the platfor and im begining to doubt the credibility

April 5, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further 😊.

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Rated 3 out of 5 stars

I give this survey website 3 stars for…

I give this survey website 3 stars for stressing me before approving my completed surveys taking months. I'll give them five stars in their disbursement of funds to bank account and mobile number done in a few seconds

April 4, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thanks for the feedback, will work on it 😊. Glad payouts are on point though!

Rated 2 out of 5 stars

𝐴𝑚 𝑡𝑟𝑦𝑖𝑛𝑔 𝑡𝑜 𝑤𝑖𝑡ℎ𝑑𝑟𝑎𝑤 𝑤𝑖𝑡ℎ 𝑠𝑜𝑐ℎ𝑖𝑡𝑒𝑙 𝑖𝑡…

𝐴𝑚 𝑡𝑟𝑦𝑖𝑛𝑔 𝑡𝑜 𝑤𝑖𝑡ℎ𝑑𝑟𝑎𝑤 𝑤𝑖𝑡ℎ 𝑠𝑜𝑐ℎ𝑖𝑡𝑒𝑙 𝑖𝑡 𝑖𝑠 𝑠𝑎𝑦𝑖𝑛𝑔 𝑠𝑢𝑐𝑐𝑒𝑠𝑠𝑓𝑢𝑙 𝑏𝑢𝑡 𝑡ℎ𝑒 𝑓𝑢𝑛𝑑𝑠 𝑖𝑡 𝑖𝑠 𝑠𝑡𝑖𝑙𝑙 𝑖 𝑡ℎ𝑒 𝑎𝑐𝑐𝑜𝑢𝑛𝑡?

April 3, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further .

Rated 5 out of 5 stars

Amazing experience. Love Afrisight

The withdrawals options works well. Easy to withdraw. Love it so much. The best app ever. The best experience. Give you 5 star ratiñg.

April 3, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you so much for the 5-star rating! We are thrilled to hear that you're enjoying the app and that the withdrawal process is working smoothly for you. Thank you for being such an enthusiastic part of the Afrisight community!

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Rated 1 out of 5 stars

Hello

Hello, please I need help. I tried to cash out but it keeps rejecting. It shows “successful” but I did not receive the airtime, and the bank transfer method is unavailable.
Please can you help me withdraw manually? I have $ in my balance.
Also, my reward has been pending.

April 2, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further .

Rated 1 out of 5 stars

Nothing working in this platform

Nothing working in this platform.
The payout options don’t work and it always gives me nothing. It is completely scamming. Support team doesn’t respond.

April 2, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Kindly provide the requested details so we can assist you further 😊.

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