AfriSight Reviews 

719
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 510 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform easy to navigate and appreciate the swiftness of some payments, with some users receiving rewards instantly or within minutes. Some customers have been consistently rewarded for their efforts over several years, finding the surveys well-paying and the payment process smooth. However, there is significant dissatisfaction regarding customer service, with many reporting non-existent support and a lack of response to their issues. A notable number of users experience problems with payment withdrawals, where transactions are marked as successful but funds are not received, especially after the platform's migration to a new version. Some people also felt that the website's new interface has introduced glitches, making it difficult to complete tasks or access certain features, and limiting withdrawal options for users in specific regions.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing significant frustration and... See more

Website

People report ambiguous experiences with the website, with many expressing significant frustration and... See more

Response time

Users describe significant dissatisfaction with response times, frequently reporting a lack of feedback and... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some expressing satisfaction with the... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that their emails... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied

Rated 3 out of 5 stars

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals. Trying to withdraw with sochitel is a headache, it just s... See more

Company replied

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied


Company details


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2.9

Average

TrustScore 3 out of 5

719 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(719)

522 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I give afrisight 5 stars because I…

I give afrisight 5 stars because I didn't have any issues with my rewards and payouts,even though surveys take a bit of time to pay,but they are reliable.I have made these withdrawals and no complaints...so far so good.

March 26, 2026
Unprompted review
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Reply from AfriSight

Glad to hear everything's been smooth for you 😊. Thanks for the 5-star rating and for being a loyal Afrisight member!

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Rated 1 out of 5 stars

Can't withdraw and surveys not credited to my account

I have tried several times to withdraw to my number, but no amount is credited even after getting the notification that the payout was successful.
I have also taken several surveys, but after finishing, they do not show up in my pending reward. Some do show up, but the reward amount is reduced from the initial amount before I took the survey. This situation is very disappointing.

March 25, 2026
Unprompted review
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Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 4 out of 5 stars

Great Platform with Noticeable Improvements

This is one of the best survey sites—I really enjoy using it. I’ve noticed a lot of improvements over the past few months, which is great to see. I do wish I qualified for more surveys, though.

However, I’ve observed on three occasions that after completing a survey, I was credited less than the amount initially indicated. I encourage the team to look into this issue.

Additionally, it can be quite difficult to reach customer service whenever there is a problem with a survey or reward.

Overall, it’s a good platform with great potential, but addressing these concerns would make the experience even better.

March 26, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thanks for the honest feedback! 😊 We're glad you're enjoying Afrisight and appreciate the suggestions. We'll look into the survey payout discrepancies and work on improving customer service response times. Keep an eye on your email for updates!

Rated 1 out of 5 stars

My $5 was not migrated and withdrawing…

My $5 was not migrated and withdrawing airtime is not successful after several attempts not interested in the site anymore

March 26, 2026
Unprompted review
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Reply from AfriSight

"Kindly provide the requested details so that we can assist you accordingly."

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Rated 1 out of 5 stars

Um they are pay out is very bad they…

Um they are pay out is very bad they have a time the payout they need to everything seized I can't withdraw the payout cuz I have passed a minimum of $3 and the waste time in approving everyone to really painful months long months so that is the problem I'm having.

March 2, 2026
Unprompted review
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Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Why is it that anytime I try to request…

Why is it that anytime I try to request payout from the platform is claims successful but I receive nothing? I withdraw from sochitel airtime nothing to bank account same then it says stuff like 'adding this amount exceeds minimum amount of 10 per week". I also reached out to your support so I change my numbers and then try to request for withdrawal using the mobile money too it's been over a week no response. If you guys are not allowing us to work on the platform kindly let us know. We buy data to take your surveys and at the end we don't receive what is promised. I liked the old platform at least they were transparent and trusted😠

March 26, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 1 out of 5 stars

Unable to make withdrawals on payout option for nigeria

Hi, afrisight I'm writing to you because I couldn't make payout from the sight and it's not only me alots of people mostly from Nigeria has been complaining about unable to make payout from sochitel but you didn't do anything about it ,is it that our time and sweat to do the survey means nothing you, how could you hold payment for close to 6 months without doing anything about it it's like you don't have value for our time more like using us because tons of have been complaining about the same yet you made no changes about and you were not like this before if I could remember I've been doing survey on afrisight for 4years so what no changes...the reloadly option is airtime pay out is not available for Nigeria and Sochitel that's available is rejecting the payout option.. kindly do something about this

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Unfortunately

Unfortunately, the credit/balance did not last for more than half an hour.

March 25, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

Rated 5 out of 5 stars

Fast and conveniece

Fast and conveniece. But they need to work on reward, sometimes it takes a month to receive reward on dashboard.

March 24, 2026
Unprompted review
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Reply from AfriSight

Thank you for the positive comment. We'll work on processing rewards faster, but please note that rewards typically take 2-4 weeks to process after survey completion 😊.

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Rated 1 out of 5 stars

Among all survey sites Afrisight has…

Among all survey sites Afrisight has the vague and worst help desk, whenever you reach them expect three things 1. The answer will not be in line with what you asked for 2. They will just ignore you and keep quiet and never respond to you 3. They may respond and say we have received your message we are looking into it and we will assist you soon,but the truth is that they will do nothing over the same, and because they don't want to respond to my query I decided to write a review on trust pilot then boom they requested for more information which I provided "We have requested your details; kindly provide them so that we may assist you accordingly. After providing the requested information they ran into hiding,they haven't responded and haven't solved the issues raised,AFRISIGHT you have deaf ears 👂👂,kind regards Caleb David from Nairobi Kenya

March 25, 2026
Unprompted review
Rated 4 out of 5 stars

experience is great just not very…

experience is great just not very reliable

March 24, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the 4-star rating. We're sorry to hear the experience wasn't perfect. Your feedback is valuable - please do send us an email with suggestions on how we can improve 😊.

Rated 5 out of 5 stars

One of the best survey sites

One of the best survey sites, payment is instant but a little down side is, there's no enough surveys to fill out, maybe it depends on the country, overall,I love Afrisight.

March 23, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

😊 Thank you for the feedback and the 5-star rating!

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Rated 5 out of 5 stars

Great app

Great app. Easy to use.

March 20, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of the Afrisight community!

Rated 2 out of 5 stars

I have problem with available payment options

I have USD 5.95, the page says minimum is $5, but I get ‘Failed to request payout’ ...also the airtime redeemer SOCHITEL is unavailable on my page meanwhile is the one that works for us in Ghana

March 19, 2026
Unprompted review
AfriSight logo

Reply from AfriSight

"We have requested your details; kindly provide them so that we may assist you accordingly."

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