Airinum Reviews 189

Amazing high quality product and best client service 👍

There is only one reason I have turned to Airinum, it is their extensive research, manufacturing, quality and customer Service. Believe you me I have personally, trialled like others, many, many face masks, all pertaining to be the best protection against Covd bacteria, in this current pandemic climate. Some made it uncomfortable and difficult to breathe properly. Most didn't cut out car fumes on walk about, some didn't encompass that all important nose clip, that helps to form a seal around the nose and face. Airinum manufacture First class exceptional, comfortable, fashionable face masks with antibacterial coating and they even sell an antibacterial bag with neck loop! So that the Airinum face mask stays cleanThe Airinum face mask Out classes each and every mask I have trialled. I feel safe and secure wearing my Airinum face mask on walk about! and most importantly it is breathable Like Airinum and most people I care about public health safety I'm proud to say I have received both Astrazeneca jabs, I had a slight stiff arm for a couple of days only, with no other side effects! "Airinum is 5 Star Company selling 5 Star face masks and accessories" oh I forgot to add the Airinum face mask has 2 valve ports and an excellent fully adjustable comfortable head strap lastly Customer Service is 5 Star, very responsive, they responded to my request about my orders very quickly, I only ordered my Airinum face mask filters and bag the other night already it is in the UK having come from Tallinn Lithuania and been on an exstencive journey it's now Saturday 3/7/2021 Indications are I'll receive my Airinum parcels this Monday 5/7/2021 Delivery is very fast, considering it comes from Europe Logistics and the Covid Pandemic "Thank you Everyone @ Airinum for being there for us all and working tirelessly, to provide us with First Class Goods" Stay safe. Kindest Regards Mike. Ps.When wearing the Airinum face mask I don't smell car fumes, even in heavy traffic build up!
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Excellent mask and superb fast customer service when my delivery needed replacing. Cannot fault the product or the service.

I was amazed how fast customer service response was as I recently reordered masks including the new lite mask. I've been a customer for a couple years now. I've never had an issue with airinum. Even just recently recommended them to my work colleagues. Fitting them correctly is quite important to get the best fit. Those that use cpaps will understand why a best fit is important.

Great delivery and response time! Needed to exchange my order for bigger size, did so and they were helpful on each step of the process.

Order took weeks to arrive. One mask (unopened) needs exchanging for a larger size. Contacting customer service is virtually impossible. When they finally got back to me they still didn’t send me the promised shipping label so I still can’t exchange my mask. Not happy at all. I had to send them three messages before they actually sent me the returns label - hopefully things will speed up from now on!

Super fast response time from support, and thorough explanation. Much appreciated.

Support is amazing to speak to - super nice and polite :)

Great product and comfortable to wear.
Good customer service, they replied promptly and Shirley helped with the concerns I had. Well done!

Customs is a big issue to get it delivered to India, so think about it before ordering!

I, unfortunately, received a defective mask skin, which I am sure is extremely rare since it was just missing the adhesive. Once I brought this to the attention of the Airinum team I was contacted by Shirley who assisted me with sorting out the problem. She was extremely helpful and went above and beyond to make sure I was taken care of!

Shirley responded to my ticket promptly.

Great product and customer service from Shirley. Only giving 4 stars as my order took 3 weeks to arrive due to some logistical issues but quality of the mask is great and works well. Also means my glasses don’t steam up too as the fit around the nose is really good, this is a huge plus!

Excellent support from customer service, addressed my query within 24hrs. Mask is excellent quality, soft and very comfortable to wear especially for prolonged periods of time. Replacement filters very expensive which can be a major factor if wanting to purchase multiple masks.

Great customer service, product is great, comfy to wear, excellent product

looks good but its way too costly for a mask and service charges to send in India is again half of mask price, when u clearly mentioned that filter expires in 100 days, at least u should have looked at price or extra service charge. most of the companies are giving free of cost service charges

The product fits nice and feels comfortable especially when you have to wear the item for long times.

Brilliant service ! Timely delivery. The most superior mask in the marketplace today. The support team at Airinium specially Shirley Law is amazing!!!!

Amazing service, great quality.

The Airinum mask is a superior product, and I have tried many of them during the Pandemic. My wife and I have used Airinum masks from the start, and we continue to be impressed and reassured by the quality and thoughtfuless of their product line.
Moreover, in this Internet Age, I've dealt with very many Customer Service representatives. Airinum's representatives are absolutely at the top of my list. They reply promptly and seek to resolve any questions as quickly as possible...and they are so responsive and courteous at all times! Thank you Airinum!