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Airwatch Store Reviews 

241
•
TrustScore 4 out of 5

3.8

Cell Phone Store
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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful support team for providing prompt responses, clear communication, and resolving technical issues efficiently. Many people also highlight the modern design, long battery life, and overall satisfying performance of the products. Some reviewers were not happy with unexpected delivery delays and receiving faulty items that stopped working shortly after purchase. A few other people also felt that returning defective merchandise was complicated and expensive due to international shipping requirements. Additionally, a small group of consumers mentioned encountering poor material quality and difficulties with getting proper refunds.

What people talk about most

Product

Consumers find product experiences to be deeply divided, as some reviewers rave about fantastic quality,... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt responses, helpful... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised the excellent sound, comfortable... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that products arrived... See more

Response time

Reviewers highlight positive aspects of response time, noting that the support team answered inquiries and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The headphones I bought for my daughter were faulty, but the customer service team have been brilliant. Great communication and have even offered to send out a replacement free of charge. The shippi... See more

Rated 5 out of 5 stars

Great company. Very good customer service with prompt responses regarding a damaged item. Really good products. Definitely recommend.

Rated 5 out of 5 stars

Customer service is great and the company cares about their customers and the products they provide.

Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store
  4. Online Marketplace

Contact info

3.8

Great

TrustScore 4 out of 5

241 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.8

All reviews

(241)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Do NOT buy from this company

Do NOT buy from this company. The headphones I received were faulty (one button imploded so it didn't work). I contacted the company and they said they would only give me another pair if I left a positive review. They will keep bribing you with the same information - and would not offer a refund. I wouldn't give this company any stars if I could!

November 26, 2025
Unprompted review
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Rated 4 out of 5 stars

Thank you

The product looks good and the customer service was great. A slight issue that was resolved very quickly and efficiently. Delivery was quick

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend

I highly recommend, to anyone in need of their services. Their commitment to excellence, combined with their outstanding customer service, sets them apart. I will definitely be a returning customer and will continue to recommend them to friends and family. Thank you!

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Unethical liars

Unethical liars - using a YouTuber's video about other headphones to promote theirs.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Lovely headphone! Would recommend

I brought these headphones for my daughter, they fit her perfectly. It’s great for sensory regulation and the volume is easily controlled. We both really love them and I would buy again for others

August 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Airwatch ask to rate them 5 STARS

If you got a issue with product as I had with earphones that were faulty company ask you to give them 5 STARS review and that’s the only way they will deal with you

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing

Amazing, reliable company. Would recommend anyone to buy from these. Fast service and and problems they help as soon as possible.

July 30, 2025
Unprompted review

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