Alex London Reviews 151

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I did check Trust Piolet before I ordered from alexclothing.com. Comments were poor but I just wanted something to wear on St George’s Day! The item I received today 7th April it is even not w... See more

Rated 1 out of 5 stars

DONOT ever buy from this scam company, trading under various names similar sites on web offering same products. Check how long & where items come from…..China . Took weeks to receive product unlike ph... See more

Rated 1 out of 5 stars

Like many others I wish I'd read the reviews before buying. I've given one star because I can't give zero. As others have said the products look really good when you look at the website But what act... See more

Rated 1 out of 5 stars

If I could wipe out the one star I would.The name is deceiving , also think some thing should be done about how the company is trading. Trouble free returns do not exist. £30 cost to return the goo... See more

1.2

Bad

TrustScore 1 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Have a feeling this is a scam… ordered…

Have a feeling this is a scam… ordered a couple of weeks ago but no goods yet… however… have seen same item for 1/4 of the price on Temu.. might be Temu in disguise! 😩. Will wait a bit longer to see if anything turns up … feel a right twit falling for this 🙄

July 10, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Nothing like their website pictures. ,Cheap, nasty run-up items. £25 for return as you have to send to China. AVOID, AVOID, AVOID!!!

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID - Do not buy!

Do not buy from this company! It's basically Shein/Temu disguised as a London Boutique! Amazing photography then when the clothes arrive they are cheap and terrible quality plus returns are £25 to send back to China!

July 9, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Company is just a complete scam

Company is just a complete scam. Items not as advertised, awful quality and no customer service/reply
The company changes its name on FB constantly.
I am now going to pass this over to pay pal and try to get a refund.

July 3, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company is a fraud no hassle free returns as posted on their website stay clear

Please be aware of this company they put Hassle free return within 30 days on their website but they do not offer this they give you a while saga of it will cost you £30 at least to return to China for which they cannot guarantee a safe return as the return is in the hands of Customs they are saying because they are so environmentally friendly they are thinking of CO2 emissions so the less planes used for their returns the better for the environment!,, basically they only have a central warehouse in China and do not want to reimburse you and definitively do not wish for the items back. Furthermore the sizing is totally wrong so PLEASE be warned. I got 25% back of £39.95 about £9.98 only they said an exception!,, I will never buy from advert again before checking reviews on line once bitten twice shy comes to mind

June 27, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look